Here you will find the latest global service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.
GENERAL: Due to strike action at Calais over the last two weeks, the traffic of mail in and out of mainland Europe has been severely affected. Whilst the situation has improved and the port of Calais has reopened, there is a substantial backlog on both sides of the channel and capacity is not yet back to normal. Alternative ports, where possible, have been utilised but delays should be expected for non-air mail to or transiting the continent. Resolved (issue start date: 23/06/15 – updated 06/07/15)
GENERAL: Due to issues with both capacity and border security at both Dover and the Channel Tunnel, delays are expected for road movement’s to and via the continent. Operation Stack has been put back in place by the UK authorities and vehicles are currently in a queuing system. P&O ferries are brining an additional ferry online in order to try to reduce the waiting times but this will not be immediately available. We will update in due course as and when new information is received. Ongoing (issue start date: 13/07/15 -updated 16/07/15)
Australia – Australia Post have informed us that staff of the Australian Customs and Border Protection Services will be taking industrial action each day from Monday, 15 June 2015 until further notice. This action will range from go-slows to full walk-outs. Delays should be expected.
UPDATE: Australia Post have informed us that the industrial action by customs staff has now been put on hold as negotiations have resumed. It is however possible that the strike action will re-commence but this is dependent on the outcome of the resumed negotiations. As per the last update on 6th July,the impact to mail sent from overseas during the strike was minimal as Australia Post worked with customs management to reduce the impact of the industrial action. Resolved (issue start date: 15/06/15 – updated 14/07/15)
Australia – Heavy snowfall snowfall in New South Wales has resulted in the closure of motorways and other roads, making the delivery of mail difficult or not possible. Delays are to be expected. Ongoing (issue start date: 16/07/15)
China – High volumes of mail arriving in Shanghai and Guangzhou are resulting in backlogs and capacity issues for China Post. Delays to mail services are likely. Ongoing (issue start date: 03/11/14)
France – Cloyes sur le Loir (28220), North Meusien Marville (55600) and Toulouse Mirail (31000). Ongoing (issue start date: 13/07/15)
France – Delays are expected in Val de Reuil (27100) and Marseille (13005). Resolved (issue start date: 07/07/15)
France – La Poste are experiencing problems with their tracking system for mail. Only letter mail and tracked items are affected.
UPDATE: Intermittent problems at La Poste with tracking/shipment information persist. La Poste have reported that delays should not occur in the delivery of the affected products but tracking visibility and status updates may be unavailable. Ongoing (issue start date: 26/06/15 – updated 06/07/15)
Germany – We have received further communication from Deutsche Post that the German worker’s union Ver.di will be carrying out further strike action. The latest action commenced on Monday 8th June and affects all 82 mail sorting centres. As of the 25th June, action is still ongoing and has now expanded due to the union DPVKom joining the strike. There are now approx. 32,000 postal workers on strike in Germany. Significant delays are to be expected.
UPDATE: Deutsche Post have informed us that the current strike action should end on 7th July. Delays are still expected over the next week until backlogs are cleared and normal operations resume. Resolved (issue start date: 01/05/15 – updated 07/07/15)
Iceland – Iceland Post has reported that it has been experiencing IT problems since 1st July. Tracking and status updates for registered parcels and mail may not be fully available until the problem is rectified. Non-tracked products should not be significantly effected at this time. Ongoing (issue start date: 01/07/15)
Libya – All mail services to Libya are currently suspended. Ongoing (issue start date: 16/07/14)
Nepal – An earthquake, approximately 50 miles north west of Kathmandu, has caused severe damage in northern Nepal. Severe disruption to mail services nationwide is to be expected.
UPDATE: All mail services in Nepal have been officially suspended and Kathmandu Airport is now closed to all commercial cargo due to the humanitarian relief effort in the region. Ongoing (issue start date: 27/04/15 – updated 30/04/15)
Netherlands – Post NL has informed us that union workers have been taking strike action in localised areas since Tuesday 14th July. Information on the regions/areas affected isn’t currently available. In large parts of the country, mail is expected to be delivered as normal but in the areas where the strike action is taking place, deliveries are expected to be slower than usual. Ongoing (issue start date: 14/07/14)
Somalia – All mail services to Libya are currently suspended. Ongoing (issue start date: 30/11/91)
Spain – The Spanish post office (Correos ES) has reported that trade unions have called for a partial strike in Correos’ Madrid facilities (Madrid 28000 – 28999) for Thursday 30th April. This includes Madrid OE, sorting centre (Madrid CTA), delivery units and postal offices and is scheduled to run for 4 hours. As consequence all inbound and outbound processes could be severely affected during this time, not only services from/to Madrid area, and could cause serious delays and backlog during 1st May (national holiday), 2nd May (regional holiday in Madrid) and 3rd May.
UPDATE: Further strike action has taken place intermittently throughout May. Although the last strike was on the 15th May and the subsequent backlog cleared, there is a possibility of further strike action. We will advise accordingly as and when any action is announced. Ongoing (issue start date: 30/04/15 – updated 26/05/15)
Spain – Spanish air traffic controllers have called for a partial strike over four days in June. The dates are June 8th, 10th, 12th and 14th and during this period there will be severe disruption to mail services sent by air.
UPDATE: We have been informed that whilst the strike by air traffic controllers has now finished, there are slight delays of 24-48 hours in mail delivery until backlogs are cleared. Resolved (issue start date: 01/06/15 – updated 22/06/15)
Uganda – Uganda Post has reported that it has had no internet access since 10th July. This has meant delays in the clearance and processing for mail sent from overseas as the necessary documentation cannot be received and processed. Ongoing (issue start date: 10/07/15)
Ukraine – Delivery of mail for the Crimea and Sevastopol (postal codes 95000 – 99999) regions remains suspended. Ongoing (issue start date: 18/03/14)
Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)
Upcoming Public Holidays
June 21st – Bolivia, China
June 22nd – Canada (regional), China, Croatia, Latvia
June 23rd – Estonia, Latvia, Luxembourg, Switzerland (regional)
June 24th – Canada (regional), Italy (regional), Various (St. Johns Day)
June 25th – Croatia, Mozambique, Slovenia
June 26th – Azerbaijan
June 29th – Ukraine, Various (Feast of Saints Peter & Paul)
July 1st – Botswana, Canada, Ghana, Hong Kong
July 3rd – Belarus, USA
July 4th – Malaysia
July 5th – Algeria, Czech Republic
July 6th – Cayman Islands, Czech Republic, Kazakhstan, Lithuania, Zambia
July 7th – Malaysia, Various (Eid), Zambia
July 9th – Argentina, Brazil (regional)
July 10th – Bahamas, India (regional), Paraguay
July 11th – Belgium, Malaysia (regional), Paraguay
July 14th – France
July 15th – Bangladesh, Brunei, Italy (regional), Qatar (Eid)
July 16th – Chile, Indonesia, Various (Eid)
July 17th – Bangladesh, Malaysia, Singapore, Various (Eid)
July 18th – Malaysia, Uruguay, Various (Eid)
July 19th – UAE, Various (Eid)
July 20th – Botswana, Colombia, Indonesia, Japan, Various (Eid)
July 21st – Belgium, Botswana, Indonesia, Oman, Various (Eid)
July 22nd – Various (Eid)
July 23rd – Egypt, Oman, Saudi Arabia (Eid)