Service Updates & Upcoming Public Holidays – w/c 17th April

Here you will find the latest UK & global service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.

UK Service Updates

Normal deliveries & collections of mail should be made in most parts of the UK today.

International Service Updates

General (Cambodia, Laos, Myanmar, Thailand) – There may be delays in deliveries of postal items because of holidays associated with the New Year/Songkran Festival period. All operations are suspended throughout the New Year period (13th-18th April). Ongoing (issue start date: 13/04/17)

Argentina – A nationwide general strike has been announced in Argentina for 6th April. All workers on all forms of transportation are expected to be on strike. There may be delays and/or cancellations to domestic and international flights operating to, from, and/or via Argentina. Ongoing (issue start date: 06/04/17)

Australia – Weather warnings have been issued across Northern New South Wales (postcodes 2484, 2429, 2780, 2480, 2602, 2611, 2605, 2606, 2204, 2902, 2612, 2914, 2913, 2614, 2615, 2480, 2481, 2482, 2484). Heavy rainfall is forecast, leading to flash flooding and unpredictable levels in floodways and river crossings. This will affect the collection and delivery of all mail products. Resolved (issue start date: 14/03/17)

Australia – Australia Post has advised that as of 30 March 2017, all postal services in Queensland (postcodes 4xxx) have been suspended due to the severe weather, affecting delivery and lodgement across all mail products. Please note that service delays are expected. Resolved (issue start date: 30/03/17)

Bangladesh – Recently, Bangladesh Customs have witnessed an increase in the number of wrongly declared shipments. This has led the Bangladesh Customs to scrutinise each and every shipment, which is causing delays in the release of all shipments including mail. Ongoing (issue start date: 03/01/17)

Belgium – Bpost has advised that all inbound and outbound postal items will be subject to delay due to an unannounced industrial action by staff of Avia Partner, one of the ground handling companies at Brussels Airport. Industrial action took place from 28th-31st March and service delays are expected. Resolved (issue start date: 28/03/17)

Brazil – Brazil’s main trade unions have announced a general strike for 28th April. The transport and logistic union CNTTL-CUT, also representing the aviation sector, ports and public transport, has called on its members to participate as well. Ongoing (issue start date: 28/04/17)

Canada – There may be delays to items being accepted at the Toronto Office of Exchange, this is because of high volumes at the centre due to the recent snow storm. Additional support has been implemented and Canada Post is ensuring items enter the delivery network as quickly as possible. Resolved (issue start date: 16/12/16)

UPDATE: Due to a nationwide backlog of mail and continuing severe weather conditions, substantial delays to mail processing and delivery for all items sent to Canada may be experienced. Ongoing (issue start date: 16/12/17 – updated 20/02/17)

Canada – Canada Post reports on current weather-related delivery disruptions: suspension of mail delivery in the entire province of Quebec, Newfoundland and Labrador (Gander); also delivery disruptions at New Brunswick (Edmunston). Ongoing (issue start date: 15/03/17)

Canada – Canada Post informs about the weather-related suspension of mail delivery in Nova Scotia, affecting certain regions of Cape Breton Island. Ongoing (issue start date: 30/03/17)

Czech Republic – We have been informed that due to heavy snowfall, delays to mail deliveries are likely may occur in the following areas: 790xx, 770xx, 779xx and 792xx. Ongoing (issue start date: 19/04/17)

Chile– We have been informed that heavy rain has caused flooding and mudslides in Chile. Particularly affected were the regions of Valparaiso, Santiago and O’Higgins. Delays in the delivery and pick up of mail and parcels are expected. Ongoing (issue start date: 26/02/17)

China – China Post have informed us that owing to unprecedented volumes of parcels imported into Shanghai and Guangzhou, there are currently a number of issues with China Customs, resulting in large backlogs in their facilities. These problems are compounded by the high delivery volume within China, resulting in delays in mail delivery. Ongoing (issue start date: 14/07/16)

Colombia – Severe flooding and mudslides have caused serious damage to the infrastructure in the city of Mocoa in southern Colombia. In total, 17 districts are affected. Land links to the city are interrupted. A state of emergency has been declared for the affected region. Expect delays for items sent to this region. Ongoing (issue start date: 01/04/17)

Costa Rica – According to the Federal Foreign Office, disruptions in air traffic around the capital San José are currently to be expected due to the two active volcanoes Póas and Turrialba. Ongoing (issue start date: 18/04/17)

Finland – We have been informed of strike action in in Finland. Finnair cabin crew are to strike on February 17 and the IAU (Finnish Aviation Union), which represents ground staff at Helsinki airport (HEL), have also announced strike measures on February 17 from 14:00 to 19:00 and on February 22 from 15:00 to 19:00. Further unions are expected to join the strike and delays to mail transit may be experienced.

UPDATE: Further aviation strikes between the 3rd and 10th of March have been announced. Additionally, strike warnings have been issued for the 14th, 17th, 22nd, 23rd and 24th March. This action is expected to cause delays to mail transit and delivery. Resolved (issue start date: 17/02/17 – updated 20/03/17)

France – The French aviation union CGT has called on all Air France union members to go on strike on 7 March. The national civil servants will strike on the same day.

UPDATE: La Poste, the French post office, have informed us that a full strike is planned at Air France from 18 to 20 March. Many delays and flight cancellations are expected and this might cause delays to the movement and delivery of mail and parcels. Resolved (issue start date: 07/03/17 – updated 17/03/17)

Germany – According to media reports, ground staff at the Berlin airports Tegel (TXL) and Schönefeld (SXF) carried out a 48 hour strike between 13th and 15th March and this may have an impact on mail delivery. Resolved (issue start date: 13/03/17)

Guatemala – Correos y Telegrafos Guatemala informs that due to staffing difficulties, it has accumulated a backlog of parcels. In order to clear this backlog, it is suspending the inward and outward transmission of international mail. The designated operators of other countries are therefore asked to hold back any mail destined for Guatemala until further notice. Ongoing (issue start date: 13/04/17)

Greece – We have been informed that postmen in the Attica region are carrying out industrial action from Tuesday 4th April until Friday 7th April. This action will affect both international and domestic delivery of mail in the region of Attica, which encompasses the entire metropolitan area of Athens. It is likely that there will be delays of up to a week in delivery. Ongoing (issue start date: 04/04/17)

India – Kempegowda International Airport will partially suspend flight operations from 8th to 18th February due to a trade fair. Additionally, from 19th February to 30th April there will also be a partial flight suspension in place due to restoration works. This might cause delays to mail delivery. Ongoing (issue start date: 22/11/16)

India – The Indian Confederation of Central Government Employees and Workers (CCGEW) has called on one-day strike to take place on 16 March; postal employees intend to participate in the strike. Resolved (issue start date: 16/03/16)

India – According to reports, an indefinite strike has been called by the All India Gramin Dak Sevaks Union (AIGDSU) and delays to mail and parcel may occur. Ongoing (issue start date: 25/04/17)

Iran – We have been informed of major flooding triggered by heavy rains in northwestern Iran. Six provinces were affected; the districts of Ajabshir and Azarshahr in East Azerbaijan province have been worst hit and delays to these regions should be expected. Ongoing (issue start date: 14/04/17)

Indonesia – Heavy rainfall has prompted landslides and flooding in Bali province and East Lombok regency (West Nusa Tenggara province), causing damage to properties and infrastructure, including roads and bridges. The airports Denpasar (DPS) and Lombok (LOP) are operating normally. Heavy rainfall is expected to continue. Delays in mail delivery services are expected. Ongoing (issue start date: 09/02/17)

Indonesia – According to official information, there are currently increased volcanic activities and earthquakes across Indonesia. Lombok is currently experiencing flight cancellations and delays due to the volcanic ash of Mount Rinjani. Some flight services between Australia and Bali have also been cancelled. Ongoing (issue start date: 27/03/17)

Italy – Poste Italiane have advised that the processing of registered mail will be delayed and status updates for registered items may lag or be incomplete due to system upgrading. Ongoing (issue start date: 05/04/17)

Italy – The Ministry of Infrastructure and Transport has stated that a 24-hour nationwide aviation strike will take place on 20th March. Unless averted, significant flight disruptions are expected.

UPDATE: Further industrial action has been announced and the following nationwide aviation strikes are scheduled for April 5th in Italy:  Ongoing (issue start date: 20/03/17 – updated 03/04/17)

  • Alitalia personnel (0 – 11:59 p.m.)
  • Air Italy personnel (0 – 11:59 p.m.)
  • Airport workers at Milan Linate and Milan Malpensa airports (0 – 11:59 p.m.)
  • Aviation services personnel at Rome-Fiumicino and Rome-Ciampino airports (12 – 4 p.m.)

Japan – Japan is strengthening their customs inspection of inbound mail as part of counter-terrorism measures. Therefore, Japan Post has requested all items containing goods are accompanied by the required documents. Please attach a customs declaration form to postal items containing goods, and provide accurate information on the contents for customs declaration. Failure to comply with this request could lead to delays or the return of mail items sent to Japan. Ongoing (issue start date: 29/03/16)

Japan – A powerful earthquake hit northeastern Japan triggering a series of tidal waves and a small tsunami along the coast which also hit the Fukushima region. Delays in mail delivery services are expected. Ongoing (issue start date: 22/11/16)

Kazakhstan – Flooding has been reported in the following regions of Kazakhstan over the last few days: Akmola, Aktobe, East Kazakhstan, Zhambyl, Karaganda, Kostanay, North Kazakhstan. Emergency situations have been declared in Aktobe as well as in the districts of Gabit Musirepov (North Kazakhstan) and Beskaragay (East Kazakhstan). Ongoing (issue start date: 16/04/17)

Libya – All mail services to Libya are currently suspended. Ongoing (issue start date: 16/07/14)

New Zealand – Following sustained heavy rainfall in parts of the North Island, parts of Auckland experienced flash-flooding during a severe storm, causing power outages and traffic disruptions due to road closures. Also, State Highway 1 near Kaikoura (South Island) remains blocked by floodwater.

UPDATE: Heavy rainfall and flooding has caused road closures in parts of the Auckland region, including Ramarama and Pukekohe. Further heavy rainfall is forecast in Auckland, Bay of Plenty, Coromandel Peninsula, Rotorua and Waikato. Flight operations at Wellington Airport (WLG) resumed on March 30. On South Island, weather conditions prompted flight disruptions at Dunedin (DUN) and Invercargill (IVC) airports. Ongoing (issue start date: 12/03/17 – updated 03/04/2017)

Philippines – A severe earthquake and several aftershocks hit the province of Surigao del Norte in the south of the Philippines on February 10 and 11. According to authorities, serious material and infrastructure damage and power outages occurred. The provincial airport was closed and mail to this area may be delayed. Ongoing (issue start date: 10/02/17)

Peru – Bad weather conditions are affecting delivery times in the following areas: Ancash 02001, Arequipa 04001, Cajamarca 06001, Chaclacayo 15472, Chiclayo 14001, Chosica 15457, Huánuco 10001, Huarochiri 15556, Ica 11001, Piura 20001, Puerto Maldonado 17001, San Martin 22201, Tumbes 24001. Ongoing (issue start date: 22/02/17)

Peru – Heavy rain has caused flooding and landslides in 711 districts of Peru; the northern coast is particularly affected. Further torrential rain is predicted for the coming days. Ongoing (issue start date: 13/03/17)

Peru – An earthquake hit southern Peru causing numerous buildings to collapse and roads to be blocked in the Arequipa region. The quake caused damage throughout the Colca Valley and several areas have been cut off. Mail and parcel delivery delays should be expected in the affected areas. Ongoing (issue start date: 08/08/16)

Portugal – The National Union of Civil Aviation Flight Personnel (SNPVAC) has given strike notice from 18 March to 18 April. Further information and the impact to mail transit and delivery is not available at this time. Ongoing (issue start date: 18/03/17)

Romania – Due to heavy snowfalls, delays may occur in mail deliveries/pickups, especially in these areas: 810XXX, 800XXX, 805300, 820XXX, 710XXX and 720XXX. Ongoing (issue start date: 19/04/17)

Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)

Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 30/11/91)

Sweden – Delays are expected of up to 24 hours in processing import parcels dedicated for private consignees. This will also impact export parcels which will be processed from Sunday night. This is due to an IT technical problem which started on 16th March and is expected to end today, 20th March. Resolved (issue start date: 16/03/17)

Suriname – There have been delays in the processing and delivery of all postal items since 4th April. This is due to an unexpected labour dispute. Ongoing (issue start date: 04/04/17)

Taiwan – Super Typhoon Meranti has caused a landslide South Eastern China and Taiwan. As result of this all mail operations will be affected in South East China and Taiwan for the foreseeable future. Ongoing (issue start date: 14/09/16)

Thailand – From 3 March until 5 May, one of the Suvarnabhumi International Airport’s three runways will be closed for maintenance and repair work. Flight delays are anticipated during this period, especially during the peak hours. Ongoing (issue start date: 03/03/17)

Thailand – Heavy rainfall has caused flooding and traffic disruptions in Bangkok. According to meteorologists, more rainfall is expected throughout Thailand in the coming days. As a result, delivery delays are to be expected. Ongoing (issue start date: 27/03/17)

Ukraine – Delivery of mail for the Crimea and Sevastopol (postal codes 95000 – 99999) regions remains suspended. Ongoing (issue start date: 18/03/14)

USA – We received confirmation from the USPS on 21st November that since the start of October, mail/parcels entering the US through Chicago has been subject to specific checks from US Customs and Border Protection. This is leading to delays for some items whilst they are checked by the relevant agencies and this process could lead to delays upto 7 days. Whilst most mail enters the US through New York JFK, some items may be affected. Ongoing (issue start date: 01/10/16)

USA – We have been informed that the USPS JFK mail processing facility in New York has been experiencing significant volume increases over the last month or two. As such, some delays may have been experienced in the processing and onward dispatch of mail entering the US via New York. As this is the main entry point for mail sent to the US, this has the potential to affect most USA bound mail items. With Thanksgiving, Black Friday and Christmas approaching, mail volumes are likely to increase further. Therefore, please allow for the possibility of delays until further notice. Ongoing (issue start date: 01/10/16)

USA – The United States Postal Service (USPS) has announced the following impacts as a result of tornadoes that touched down in several cities.  The following offices are being impacted and are experiencing service delays. Ongoing (issue start date: 07/03/17)

  • ARKANSAS – Parthenon Post Office 72666 – The office was destroyed by a tornado.  All operations have been relocated to Jasper Post Office, located at 412 W Court St., Jasper, AR 72641.
  • DALLAS – Leonard Post Office 75452 – The office has roof damage and a broken gas line resulting from high winds from a tornado in the region.  Retail operations have been temporarily suspended until repairs are completed.
  • IOWA – Ottumwa Post Office 52501 – Office has damage following a tornado in the region. Salem Post Office 52649 – Office is experiencing a power outage.
  • NORTH DAKOTA – Ambrose Post Office 58833 – Office is inaccessible due to impassable roads. affected.

USA – Over the next four months, one of the runways at San Francisco International Airport will be shut down during several weekends for a major maintenance project. The closures are scheduled for 6 p.m. Friday through noon the following Monday on the weekends of: March 31, April 7, 21 and 28, May 5, 12 and 19, June 2 and 9. During this period, some flight delays are anticipated. Ongoing (issue start date: 31/03/17)

USA – Stormy weather led to numerous flight cancellations and numerous delays from and to Dallas/Fort Worth International Airport. Ongoing (issue start date: 17/04/17)

USA – Due to severe weather conditions there is an impact on mail transportation both inbound and outbound at New York JFK ISC (Postal processing centre for most items sent to the USA – delays should be expected. Resolved (issue start date: 16/03/17)

USA – Severe thunderstorms have resulted in numerous flight delays and cancellations from/to Hartsfield–Jackson Atlanta International Airport. mail sent to this region may be delayed. Resolved (issue start date: 03/04/17)

USA – Chicago’s O’Hare International Airport (ORD) reported numerous flight cancellations and delays. Resolved (issue start date: 10/04/17)

Venezuela – Due to demonstrations and protests in several regions of Venezuela, there are currently significant transport disruptions across the country and delays should be expected. Further nationwide marches are scheduled for 22nd April and a national blockade of roads is planned for 24th April. Ongoing (issue start date: 19/04/17)

Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)

Zimbabwe – The It has been reported by Zimbabwe Posts (Pvt) Ltd that, owning to renovations in postal buildings, the Post’s IT systems have not been fully operational since 12 January 2017. Ongoing (issue start date: 12/01/17)

Upcoming Public Holidays

April 17th – Laos, Macau (public sector only), Myanmar, South Africa, USA (regional), Various (Easter Monday)
April 18th – Australia (regional), Israel, Myanmar (public sector only), New Zealand (regional), Zimbabwe
April 19th – Myanmar (public sector only), Uruguay, Venezuela
April 20th – Iceland, Myanmar (public sector only)
April 21st – Brazil, India (regional), Myanmar (public sector only)
April 23rd – Turkey
April 24th – Armenia, Malaysia, Spain (regional), Various (Israa & Miaraj Night)
April 25th – Australia, Belarus, Italy, Portugal
April 26th – Malaysia (regional), Tanzania
April 27th – Netherlands, SLovenia, South Africa
April 28th – Barbados, Gibraltar, India (regional), Italy (regional)
April 29th – India (regional), Japan
May 1st – Australia (regional), Estonia, India (regional), Ireland, Kazakhstan, UK, Various (May Day)
May 2nd – Israel, Spain (regional), Various (May Day), Vietnam
May 3rd – Japan, Macau, Poland, Various (The Buddha’s Birthday)
May 4th – Japan, Latvia
May 5th – Ethiopia, japan, Lativa
May 7th – Malaysia (regional)
May 9th – India (regional), Various (Victory Day), Various (Liberation Day)
May 10th – Cambodia, El Salvador, India (regional), Myanmar, Various (The Buddha’s Birthday)
May 11th – Sri Lanka, Various (The Buddha’s Birthday)
May 12th – Bangladesh, Denmark, Georgia
May 13th – Cambodia
May 14th – Cambodia, Paraguay
May 15th – Cambodia, Paraguay
May 16th – India (regional)
May 17th – Malaysia (regional), Norway, Spain (regional)
May 18th – Uruguay (public sector only)
May 19th – Turkey
May 21st – Chile, Montenegro



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