Service Updates & Upcoming Public Holidays – w/c 18th February

Here you will find the latest UK & global service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.

UK Service Updates

Normal deliveries & collections of mail should be made in most parts of the UK today.

International Service Updates

General European Road Services – Weather disruption and high demand is still affecting channel crossing traffic and therefore check-in times continue to be extended. As a result, export traffic to and Import traffic from Europe via road services/channel tunnel continues to be delayed by at least an extra 24 hours. Ongoing (issue start date: 05/12/18 – updated 30/01/19)

Australia – The designated operator of Australia, Australia Post,  has informed us that since 28th November extreme weather has been disrupting collection and delivery of all classes of mail. Ongoing (issue start date: 28/11/18)

This is predominantly affecting Sydney where the bulk of all international is sent to. The current affects are as follows

  • Australia Post transport and delivery, owing to flooded roads;
  • Australia Post processing, as mail cannot be transported to/from the sorting facilities, delivery centres or airport;
  • airport operations, with significant take-off/landing delays at Sydney airport

Australia – Due to capacity restrictions with airlines caused by peak volumes at this time, there may be a delay of several days for items sent to Australia. Ongoing (issue start date: 14/12/18)

Austria – We have been informed that local weather bulletins are recording orange weather warnings in most parts of Austria with 80-100cm of snow and 80kpm wind over the next few days. Expected delays to mail processing/delivery are 2-3 days. Ongoing (issue start date: 08/01/19)

Bangladesh – Bangladesh Customs have witnessed an increase in the number of wrongly declared shipments. This has led the Bangladesh Customs to scrutinise each and every shipment, which is causing delays in the release of all shipments including mail. Ongoing (issue start date: 03/01/17)

Belgium – The Belgian Post Office (BPost) has informed us that a national general strike has been announced in Belgium for 13th February 2019. Road traffic in the country is expected to be heavily disrupted, which will likely affect postal services. Air traffic controllers and ground handlers at Brussels airport are also expected to take part in the strike, which will likely have an impact on inbound and outbound postal operations. . Ongoing (issue start date: 13/02/19)

Bolivia – Mail Services via LPB Airport have been put on hold until further notice. Ongoing (issue start date: 08/10/18 – updated 07/01/19)

Brazil – Brazilian Customs have gone on a partial strike. This means that clearance will only be made on Mondays and Fridays until the strike is ended. Please also note that the following with regards to delays in postal customs clearance. Ongoing (issue start date: 07/11/17 – updated 14/08/18)

  • Currently receiving 300,000 parcels per day
  • Upon arrival in Brazil all mail is sent to Curitiba for inspection and duty and tax assessment
  • Once duties and taxes are paid items can take 10 to 40 business days to deliver
  • 30% of items are abandoned for non-payment of duties

Brazil – A strike is planned for the 10th January – the extent of the strike action is not yet known. Resolved (issue start date: 10/01/19)

Brazil – The 1st of March marks the official start of Carnival in Brazil which runs through to Wednesday March 6th. Thursday 7th and Friday 8th March next week will be a holiday for many as well so Postal services are not expected to get back to normal until the week commencing 11th March. Please expect some delays in the delivery of mail and parcels. Resolved (issue start date: 01/03/19)

Canada – Severe snow and sub-zero temperatures have resulted in flight delays and cancellations. Mail arriving into Canada will experience delays until conditions improve.

UPDATE: Severe snow and cold temperatures continue to affect Ontario and Quebec regions with flight delays and cancellations in & out of Toronto & Montreal. Icy Road conditions are affecting road services to various regions out of Toronto. Mail deliveries were suspended on Wednesday 6th February in the Greater Toronto Area and Southern Ontario due to the severe weather conditions. Mail services into the above regions will continue to experience delays until conditions improve.
Ongoing (issue start date: 30/01/19 – updated 06/02/19)

Chile – CorreosChile have informed of generic capacity concerns at customs due to increasing international volumes. Items can be queued up to 20 working days before being processed by Chilean customs. Ongoing (issue start date: 18/05/18)

Chile – Correos de Chile informs other Union member countries and their designated operators that a severe weather event, with rain and flooding, in Arica and Parinacota, Chile, is affecting the collection and delivery of all mail products. Delays can be expected for all mail products into and out of these areas of Chile. Ongoing (issue start date: 18/05/18)

China – China Post have informed us that owing to unprecedented volumes of parcels imported into Shanghai and Guangzhou, there are currently a number of issues with China Customs, resulting in large backlogs in their facilities. These problems are compounded by the high delivery volume within China, resulting in delays in mail delivery. Ongoing (issue start date: 14/07/16)

China – Blizzard alert issued due to heavy snow: On December 31, media sources indicated that blizzard alert was issued in eastern and southern regions of China due to heavy snow and icy conditions. Road, rail and air traffic has reportedly been disrupted. Ongoing (issue start date: 31/12/18)

Costa Rica – Public sector labour unions have called an indefinite strike as of Monday, 10th September. This situation may result in collection, processing and delivery delays for both inbound and outbound mail. Ongoing (issue start date: 10/09/18)

Ecuador – UIO /Mariscal Sucre International Airport Ecuador is currently embargoed due to high baggage/cargo loads. Ongoing (issue start date: 07/01/19)

Eritrea – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)

Finland – On February 18, media sources reported that a group representing air traffic controllers plans to impose a one-week lockout at eight Finnish airports on February 23. Further lockouts are also planned for March 4th and March 11th. Flight disruptions are likely to occur. Ongoing (issue start date: 23/02/19)

France – Protest actions in France continue and have now been having an affect on mail and parcel transportation/delivery since mid-November. Services are still affected in the areas where the protests are active. Mail delivery within France can still suffer delays due to the road blocks. . Ongoing (issue start date: 17/11/18 – updated 10/12/18)

Germany – Strike action has been announced for the 10th and 15th January – delays may be experienced.

UPDATE: Further strike action by the Verdi union has been announced for the 4-5th and 7th-8th of February. The strike action is for airport ground handling staff and Hamburg and Dusseldorf airports with flight delays and cancellations expected. Delays may be experienced. Ongoing (issue start date: 10/01/19 – updated 04/02/19)

Hong Kong – Due to Typhoon which hit Hong Kong on 16th & 17th September, mail operations have been disrupted over the last few days. ,Also HK International Airport had many flights cancelled which may in turn affect mail transited via HK International Airport to destinations such as Japan, China, Vietnam, Australia, South Korea. Ongoing (issue start date: 12/09/18)

India – Strike disrupts transportation services. A strike of two million government employees across Uttar Pradesh State, India, has been affecting road traffic and airports operations. The strike action is expected to run from 5th to 12th February.

UPDATE: Further strike action has been announced affecting 10,000 workers of the Airports Authority of India. They will begin an indefinite strike against the privatisation of airports on February 20th. The strike is expected to have an impact on airport operations in multiple states. Ongoing (issue start date: 05/02/19 – updated 20/02/19)

Indonesia – Pos Indonesia has advised, that processing and delivery of all postal items to the following postal codes have been suspended: 941xx-942xx (Palu); 943xx (Donggala, Parigi and Moutong); and 915xx (Mamuju Utara). A 7.4-magnitude earthquake and tsunami hit the country on 28 September 2018, devastating Palu, Donggala and Mamuju in the Central Sulawesi province. Most of the buildings and roads in the affected areas have suffered major damage, and are cut off from electricity, communication and fuel.. Ongoing (issue start date: 28/09/18)

Iraq – Due to political developments in northern Iraq the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved. Ongoing (issue start date: 02/11/17)

Ireland – As of 17th December, severe weather conditions have caused delays and cancellations of all ferry services in and out of Ireland and N.Ireland. This is causing backlogs and further delays to Irish shipments. Any packages not delivered will be prioritised for delivery the next day. Ongoing (issue start date: 10/12/18)

Italy – Please be advised that a union strike involving all logistics operators has been called for Monday Dec 17th in Italy. Delays for mail and parcel deliveries are to be expected. Ongoing (issue start date: 17/12/18)

Italy – On January 3rd, Poste Italiane (IT) informed that postal services were disrupted following an earthquake of magnitude 4.8 that hit Catania on December 26th. The latest disruptions occurred on December 28 in the Acireale and Giarre area but the situation returned to normal on December 31st. Combined with the usual peak Christmas volumes and public holidays, further delays may be experienced in the affected region(s). Ongoing (issue start date: 26/12/18)

Italy – Post Italiane has informed that severe weather conditions between October 29th and November 5th have affected many parts of Italy, causing considerable problems in road network and impossibility to reach some parts of the country. As a result this has seriously impacted the ability to deliver mail in more than 70 affected areas.

UPDATE: Severe weather and flooding in parts of Italy have greatly affected some local roads and delivery routes. Due to the impact on mail and parcel deliveries, some areas are experiencing delays – please see below for list of currently affected regions. Ongoing (issue start date: 29/10/18 – updated 10/12/18)

  • Villa Opicina, Trieste e Tolmezzo
  • Porretta Terme, Castiglione dei Pepoli, Pavullo nel Frignano, Sestola, Montefiorino, Vignola and Pianoro
  • Fano and Pesaro
  • Pomezia and Ladispoli
  • Crotone
  • Genzano di Lucania, Senise, Potenza, Campi Salentina, Copertino, Gallipoli, Maglie, Martano, Poggiardo, Tricase, Lecce, Nardò and Manduria
  • Palazzolo sull’Oglio
  • Feltre

Japan – Japan is strengthening their customs inspection of inbound mail as part of counter-terrorism measures. Therefore, Japan Post has requested all items containing goods are accompanied by the required documents. Please attach a customs declaration form to postal items containing goods, and provide accurate information on the contents for customs declaration. Failure to comply with this request could lead to delays or the return of mail items sent to Japan. Ongoing (issue start date: 29/03/16)

Japan – There was an earthquake in northern Japan on 6th September and as a result there are delays to mail services in the Hokkaido region. Ongoing (issue start date: 06/09/18)

Libya – All mail services to Libya are currently suspended. Ongoing (issue start date: 16/07/14)

Mexico – Security measures are currently causing border delays – significant traffic delays have been reported this week at the San Diego-Tijuana border crossing in Mexico. This was likely due to heightened security measures and lane restrictions in anticipation of the arrival of the migrant caravan in Tijuana. Ongoing (issue start date: 19/11/18)

Morocco – Morocco Post has advised that there is currently a road transport strike with associated blockages on major roads and highways. Consequently, delivery delays can be expected until the strikes end. It is not known how long these strikes are planned for currently. Ongoing (issue start date: 31/10/18)

Netherlands – Adverse weather disrupts air traffic: Media sources indicate on December 19th that adverse weather conditions have been causing severe flight disruptions at Eindhoeven Airport and Amsterdam Airport Schipol in the Netherlands. Several flights were cancelled or delayed due to dense fog. Ongoing (issue start date: 19/12/18)

Philippines – Typhoon Usman disrupts road traffic: it has been reported on January 2 that Typhoon Usman caused landslide and flooding conditions disrupting road traffic in the Philippines. The typhoon landed on December 28 in the Eastern Samar province, but affected roads and infrastructure in Central Philippines. Ongoing (issue start date: 28/12/18)

Saudi Arabia – Please be aware that the local customs systems in Saudi Arabia are currently experiencing intermittent problems causing clearance delays. Ongoing (issue start date: 15/11/18)

Saudi Arabia – Saudi Post wishes to inform that effective 1st January 2018, a value-added tax (VAT) of 5% will be applied to the total value of each individual item/waybill entering the Kingdom of Saudi Arabia, to be paid by the consignee. This includes, without exception, all commodities being sent to Saudi Arabia, regardless of their purpose. It is therefore essential that each shipment provide clear and precise commodity details, including the name of the product/commodity and the total value under each item/waybill (preferably in USD). Ongoing (issue start date: 01/01/18)

Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)

Slovenia – Strike action for February 19th has been reported. Ongoing (issue start date: 19/02/19)

Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 30/11/91)

South Africa – Due to unexpected high import volumes, South Africa Post Office is experiencing delays in small packets, parcels, EMS and registered mail. Delays of several weeks can be expected. We will provide further updates when the situation improves, or additional information is available.

UPDATE: South Africa has continued to experience abnormally high volumes of parcels since last autumn and the processing of import parcels remains in a state of being substantially delayed. Therefore, all parcel services to South Africa are subject to severe delays. Ongoing (issue start date: 19/10/17 – updated 01/06/2018)

South Africa – With immediate effect that additional customs inspections have been implemented on all shipments to South Africa. Therefore, any shipments that are subject to inspection may experience further delays. Ongoing (issue start date: 05/10/17)

South Korea – Due to a backlog at the sorting centre in South Korea, there are currently delays to mail processing. Expectations are that delays will remain until the end of the Lunar New Year (the 5th of February). Ongoing (issue start date: 16/01/19)

Spain – We have been informed that postal workers in Spain are to begin strike action on November 30th. Strikes are also planned for December 21 and December 26. Ongoing (issue start date: 30/11/18)

Sweden – Technical issue causes postal disruption: The PostNord Group AB informed on December 18 that technical issues have caused disruptions to the transmission of EDI messages from the international mail processing centre Oslo O Meddelande in Norway to Sweden. The situation is expected to last until mid-February 2019. Ongoing (issue start date: 18/12/18)

Syria – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)

Switzerland – Swiss Post (CH) would like to inform all IPC members that heavy snowfalls have affected delivery in the Alps region of Canton Graubünden in the Eastern part of Switzerland. The weather has now stabilized and mail services resumed on 17 January, with the exceptions of a few homes that remain isolated. Previously impacted postcode areas were 72xx, 73xx, 75xx, 76xx and 77xx due to roads closures. Please note a few days may be required to clear any backlog, hence may still observe some delays through to the weekend. Ongoing (issue start date: 14/01/19)

Tanzania – All mail/cargo going to DAR is embargoed until further notice. Ongoing (issue start date: 30/04/18)

Thailand – Thailand Post wishes to inform other member countries and their designated operators that owing to Tropical Storm Pabuk, which hit southern Thailand on Friday, 4th January 2019, causing flash floods in Nakhon Si Thammarat Province, the delivery of letter post, parcels and EMS items has been affected in postcode areas 80000–80999. Thailand Post thanks all Union member countries and their designated operators for their understanding and will update them once the situation returns to normal. Ongoing (issue start date: 04/01/19)

Ukraine – Delivery of mail for the Crimea and Sevastopol (postal codes 95000 – 99999) regions remains suspended. Ongoing (issue start date: 18/03/14)

Ukraine – The postal operator of Ukraine, the State Enterprise of Special Post, asks us to inform that it is currently dealing with a backlog of mail. This follows the recent embargo on cargo and mail imports at Boryspil International Airport (KBP) and the significant increase in volumes of incoming international mail following the lifting of that embargo. Delays are likely to be experienced. Ongoing (issue start date: 14/01/19)

Uruguay – Uruguayan Post asks us to inform other Union member countries and their designated operators that they are experiencing delays in their services due to union strike. Additional information will be provided when it becomes available. Ongoing (issue start date: 11/02/19)

USA – General note – Due to severe weather conditions in USA and subsequent flight cancellations, there might be delays in clearing the mail backlog. Please expect 24-48 hours delays on Shipments to USA. Ongoing (issue start date: 28/12/18 – updated 21/02/19)

USA – The USPS has reported that between 10th and 20th February, many EDI messages (tracking updates) were missing. Most have been recovered and should now be available but some may not be recoverable. Ongoing (issue start date: 10/02/19)

Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)

Upcoming Public Holidays

February 7th – Grenada, Maldives (public sector only), Mongolia, Vietnam, Various (Chinese New Year)
February 8th – Slovenia, Vietnam, Various (Chinese New Year)
February 9th – China, Lebanon
February 10th – Bolivia (regional), China, India (regional), Malta
February 11th – Cameroon, Iran, Japan, Liberia, Vatican City
February 12th – Myanmar, Qatar
February 14th – Lebanon
February 15th – Afghanistan, India (regional), Serbia
February 16th – Lithuania, North Korea, Serbia, Uganda
February 17th – Libya
February 18th – Canada (regional), Gambia, Kosovo, Pakistan (regional), Puerto Rico, USA
February 19th – Cambodia, India (regional), North Korea, Sri Lanka, Thailand
February 20th – India (regional)
February 21st – Bangladesh, Zimbabwe
February 22nd – Saint Lucia
February 23rd – Brunei, Guyana, Russia
February 24th – Estonia, Kuwait
February 25th – Kuwait, Philippines, Suriname
February 26th – Kuwait
February 27th – Dominican Republic
February 28th – Spain (regional), Taiwan

< Back to Service Updates