Service Updates & Upcoming Public Holidays – w/c 19th September

Here you will find the latest UK & global service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.

UK Service Updates

Normal deliveries & collections of mail should be made in most parts of the UK today.

International Service Updates

Australia – We have been informed that the staff union in the Australian public service, which includes the Department of Immigration and Border Protection (DIBP) and the Department of Agriculture, which oversee the Customs clearance in all inbound OEs in Australia, has announced they will ask their members to go on strike on Friday 9 September 2016.
The strike action will lead to delay on all inbound mail, both on 9 September and in the days following the action, due to the backlogs following the delays. Ongoing (issue start date: 09/09/16)

Austria – Severe weather hit Carinthia and Styria causing flooded roads, mudslides and power outages. Mail and parcel delivery may be affected. Ongoing (issue start date: 15/08/16)

Austria – We have been notified that Klagenfurt Airport (KLU) closed to all air traffic on the 12th September for essential runway maintenance work. The reopening is planned for 4 October. The delivery times of mail sent to Austria may be affected.  Ongoing (issue start date: 12/09/16)

Brazil – A tornado has caused severe damage to the city of Campinas in São Paulo state. Expect delays for mail sent to this area. Ongoing (issue start date: 05/06/16)

Brazil – The designated postal operator of Brazil has informed us that the delivery of letter post mail is experiencing delays due to customs control and industrial action in Brazil. Delays are to be expected.

UPDATE: Brazilian customs officials have has undertaken further industrial action in a dispute over pay increases as of 19th July. It is not known at this time how long this strike may last. Ports and points of entry are being affected by the strike at different degrees. Last week, customs officers in Brazil caused long delays at the Tom Jobim international airport in Rio de Janeiro; however, last week’s action was local in nature. The current action is a national strike. Continuing delays should be expected. Ongoing (issue start date: 01/07/16 – updated 22/07/16)

Brazil – We have been advised that due to changes in transportation logistics during the hosting of Olympic Games, mail delivery services to Rio de Janeiro may be delayed from 19 July to 20 September 2016. The following postcodes will be affected: 23900, 25870, 27300, 27998, 28180, 28360, 28430, 28495, 28500, 28640, 28680, 28845, 28900, 28930 and 28950. Ongoing (issue start date: 19/07/16)

Canada – As advised by the postal administration of Canada, due to the mail backlog at the office of exchange some mail sent to Canada will be subject to delay. Regions being affected include post codes beginning with R, S, T, V, X and Y. place. Resolved (issue start date: 10/05/16)

China – The G20 summit will be taking place in Hangzhou, China from the 04-05 September 2016. Due to enhanced security measures, customs and delivery delays are to be expected from Thursday 18 August 2016 to Wednesday 07 September 2016. In particular the following areas are impacted; Zhejiang Province (postcodes beginning with 31 and 32), Hangzhou city, Xiaoshan District, Yuhang District and Binjiang district. Resolved (issue start date: 18/08/16)

China – Super Typhoon Meranti has caused a landslide South Eastern China and Taiwan. As result of this all mail operations will be affected in South East China and Taiwan for the foreseeable future. Ongoing (issue start date: 14/09/16)

China – China Post have informed us that owing to unprecedented volumes of parcels imported into Shanghai and Guangzhou, there are currently a number of issues with China Customs, resulting in large backlogs in their facilities. These problems are compounded by the high delivery volume within China, resulting in delays in mail delivery. Ongoing (issue start date: 14/07/16)

Ecuador – Due to the recent major earthquake in Ecuador, delays are expected in mail services. Ongoing (issue start date: 16/04/16)

France – There may be a delay for some mail due to an industrial action at the Villeneuve la Garenne Levallois Soti (92300) distribution centre. Resolved (issue start date: 22/08/16)

France – We have been informed that there may be delays to mail sent to the Vertou area due to industrial action at the Vertou (44120) the distribution centre. Ongoing (issue start date: 12/09/16)

France – We have been informed by La Poste that there was a general strike held from approximately 17:00 UTC on 14 September until 04:00 UTC on 16 September. Both postal workers and air traffic controllers took part in the strike and delays for mail and parcels sent to France are expected. Ongoing (issue start date: 14/09/16)

Germany – Deutsche Post have informed us that due to severe flooding, delays should be expected for mail sent to the Bavaria region. Resolved (issue start date: 02/06/16)

Guatemala – Owing to a dispute between the State and the mail delivery company Mail Guatemala there are delays in the delivery of mail in Guatemala. Ongoing (issue start date: 13/06/16)

India – Heavy rain in northeastern areas of India has resulted in severe flooding and major landslides in the states of Arunachal Pradesh (Tawang district), Assam (districts of Lakhimpur, Jorhat and Sivsagar), and Nagaland (Mon district). Furthermore, the delivery of mail was affected in Pudukkottai (Tamil Nadu province), following a flash strike by postmen. Ongoing (issue start date: 25/04/16)

India – Due to industrial action by public sector workers in parts of India, customers may experience service delays in postal services. The areas affected are: state of: Agra, Agartata, Bengaluru, Delhi and NCR, Guwahati, Hyderabad, Ludhiana, Odisha, Siliguri, Uttarakhand and Visakhapatnam.

UPDATE – The industrial action by public sector workers in parts of India that began on 2nd of September officially ended on 16th September. Whilst all mail services are now back to normal, there may be delays due to the backlog of mail in the postal system. Resolved (issue start date: 02/09/16)

Indonesia – The customs clearance process of Pos Indonesia will not be operating from 2 to 10 July 2016. All items received during this period will be processed at the earliest on 11 July 2016. Therefore please expect delays in the processing and delivery of your mail and parcel shipments. Resolved (issue start date: 02/07/16)

Italy – There may be delays in the delivery of mail affecting the following postcode areas, 02XXX, 06XXX, 63XXX and 67XXX. This is due to the earthquake on 24th August. Ongoing (issue start date: 24/08/16)

Japan – Japan is strengthening their customs inspection of inbound mail as part of counter-terrorism measures. Therefore, Japan Post has requested all items containing goods are accompanied by the required documents. Please attach a customs declaration form to postal items containing goods, and provide accurate information on the contents for customs declaration. Failure to comply with this request could lead to delays or the return of mail items sent to Japan. mail services to Libya are currently suspended.  Ongoing (issue start date: 29/03/16)

Libya – All mail services to Libya are currently suspended.  Ongoing (issue start date: 16/07/14)

New Zealand – We have been informed of possible service disruptions to New Zealand’s inter-island freight network as the inter-isander’s Aratere ferry was taken out of service to undergo major maintenance work in mid-June. Any disruption is anticipated to continue until approximately mid-August. Resolved (issue start date: 15/06/16)

Norway – The main highway between Oslo and Bergen is closed due to a landslide, it is anticipated that this will take a number of days to re-open. Delivery delays are expected in the West of Norway. Resolved (issue start date: 10/06/16)

Peru – An earthquake hit southern Peru causing numerous buildings to collapse and roads to be blocked in the Arequipa region. The quake caused damage throughout the Colca Valley and several areas have been cut off. Mail and parcel delivery delays should be expected in the affected areas. Ongoing (issue start date: 08/08/16)

Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)

Slovenia – The sorting center in Ljubljana, where the office of exchange is located was affected by fire. All operations were terminated and Pošta Slovenije did not forward any mail that morning. The forwarding of outbound mail and delivery of inbound mail are expected to be affected for the coming days. According to Pošta Slovenije, no postal items have been damaged. Resolved (issue start date: 20/07/16)

Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 30/11/91)

Taiwan – Super Typhoon Meranti has caused a landslide South Eastern China and Taiwan. As result of this all mail operations will be affected in South East China and Taiwan for the foreseeable future. Ongoing (issue start date: 14/09/16)

Ukraine – Delivery of mail for the Crimea and Sevastopol (postal codes 95000 – 99999) regions remains suspended. Ongoing (issue start date: 18/03/14)

USA – Delivery  The US Postal Service is in recovery phase following to severe flooding in the Louisiana region. Several offices have been impacted and thus have moved operations to alternate sites. Postal Service facilities throughout the region are working to move mail and while delivery service is impacted, the Postal Service will resume normal operations for customers as quickly as possible. Ongoing (issue start date: 15/08/16)

USA – Due to tropical storm Herminie in East coast (Florida to Virginia) the postal services are impacted and customers may experience service delays. Ongoing (issue start date: 03/09/16)

Vietnam – Torrential downpours have caused severe floods and landslides to much of the far north of Vietnam. More floods are expected this week. Mail and parcel delivery delays will be expected in the affected areas. Ongoing (issue start date: 15/08/15)

Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)

Zimbabwe – The designated operator of Zimbabwe, Zimpost, is currently experiencing IT-related issues which have been affecting the performance of the IPS system since August 4th resulting in delays to international mail. Ongoing (issue start date: 04/08/15)

Upcoming Public Holidays

September 1st – Slovakia
September 2nd – India (regional), Spain (regional), Vietnam
September 3rd – India (regional)
September 4th – India (regional)
September 5th – Bulgaria, Canada, Gibraltar, India (regional), USA
September 6th – Bulgaria, India (regional), Mauritius
September 7th – Brazil, Fiji, Mozambique
September 8th – Macedonia, Malta, Spain (regional), Switzerland (regional)
September 10th – India (regional), Malaysia (regional)
September 11th – Ethiopia, Spain (regional), Various (Eid al-Adha)
September 12th – India (regional), Switzerland (regional), Various (Eid al-Adha), Various (Hari Raya Haji)
September 13th – India (regional), Pakistan, Turkey, Various (Eid al-Adha), Various (Hari Raya Haji)
September 14th – India (regional), South Korea, Various (Eid al-Adha)
September 15th – China, El Salvador, India (regional), Slovakia, South Korea, Spain (regional), Various (Eid al-Adha)
September 16th – China, Hong Kong, India (regional), Libya, Macau, Malaysia, Mexico, South Korea, Sri Lanka, Various (Eid al-Adha)
September 17th – Angola, Spain (regional), Tonga
September 18th – Chile, Switzerland
September 19th – Chile, Italy (regional), Japan, Switzerland (regional)
September 21st – Ghana, India (regional), Malta
September 22nd – Bulgaria, Japan, Saudi Arabia
September 23rd – Bulgaria, India (regional), Saudi Arabia
September 24th – Austria (regional), Belgium (regional), Cambodia, Dominican Republic, South Africa, Trinidad and Tobago
September 25th – Switzerland (regional)
September 29th – Australia (regional), Azerbaijan, Mozambique, New Zealand (regional), Yemen
September 27th – Ethiopia
September 28th – Czech Republic, India (regional)
September 30th – Australia (regional), Botswana, Cambodia, India (regional), Turks and Caicos Islands


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