Service Updates & Upcoming Public Holidays – w/c 29th August

Here you will find the latest UK & global service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.

UK Service Updates

Normal deliveries & collections of mail should be made in most parts of the UK today.

International Service Updates

Algeria – There are currently delays in getting mail to these destinations due to an increase in seasonal passenger travel. Resolved (issue start date: 27/07/16)

Australia – Australia Post have informed us that staff of the Department of Immigration and Border Protection, who are responsible for customs clearance in all inbound offices of exchange, are planning a one-day strike on Friday, 12 August 2016. This will cause delays to all inbound mail, both on 12 August and on the days following the strike, until the backlog is cleared. Resolved (issue start date: 12/08/16)

Austria – Severe weather hit Carinthia and Styria causing flooded roads, mudslides and power outages. Mail and parcel delivery may be affected. Ongoing (issue start date: 15/08/16)

Bhutan – Due to heavy rainfall over the last few days in Bhutan, there have been blocked roads. As a result, there are delays in the delivery of all postal items (letters, parcels and EMS). Resolved (issue start date: 28/07/16)

Brazil – A tornado has caused severe damage to the city of Campinas in São Paulo state. Expect delays for mail sent to this area. Ongoing (issue start date: 05/06/16)

Brazil – The designated postal operator of Brazil has informed us that the delivery of letter post mail is experiencing delays due to customs control and industrial action in Brazil. Delays are to be expected.

UPDATE: Brazilian customs officials have has undertaken further industrial action in a dispute over pay increasesa as of 19th July. It is not known at this time how long this strike may last. Ports and points of entry are being affected by the strike at different degrees. Last week, customs officers in Brazil caused long delays at the Tom Jobim international airport in Rio de Janeiro; however, last week’s action was local in nature. The current action is a national strike. Continuing delays should be expected. Ongoing (issue start date: 01/07/16 – updated 22/07/16)

Brazil – We have been advised that due to changes in transportation logistics during the hosting of Olympic Games, mail delivery services to Rio de Janeiro may be delayed from 19 July to 20 September 2016. Ongoing (issue start date: 19/07/16)

Canada – Canada Post is working on contingency measures to serve the people of Fort McMurray displaced by the fires. Delivery to the area is currently suspended. All mail and parcels destined for Fort McMurray will be held securely in Edmonton until plans are in place. Ongoing (issue start date: 06/05/16)

Canada – As advised by the postal administration of Canada, due to the mail backlog at the office of exchange some mail sent to Canada will be subject to delay. Regions being affected include post codes beginning with R, S, T, V, X and Y. place. Ongoing (issue start date: 10/05/16)

China – The G20 summit will be taking place in Hangzhou, China from the 04-05 September 2016. Due to enhanced security measures, customs and delivery delays are to be expected from Thursday 18 August 2016 to Wednesday 07 September 2016. In particular the following areas are impacted; Zhejiang Province (postcodes beginning with 31 and 32), Hangzhou city, Xiaoshan District, Yuhang District and Binjiang district. Ongoing (issue start date: 18/08/16)

China – China Post have informed us that owing to unprecedented volumes of parcels imported into Shanghai and Guangzhou, there are currently a number of issues with China Customs, resulting in large backlogs in their facilities. These problems are compounded by the high delivery volume within China, resulting in delays in mail delivery. Ongoing (issue start date: 14/07/16)

Ecuador – Due to the recent major earthquake in Ecuador, delays are expected in mail services. Ongoing (issue start date: 16/04/16)

France – There may be a delay for some mail due to an industrial action at the Villeneuve la Garenne Levallois Soti (92300) distribution centre. Ongoing (issue start date: 22/08/16)

Germany – We have been informed that the German union ‘Verdi’ has announced strike action for Wednesday 27th April. The strike will affect all ground handling, check-in and aviation security at the following airports: Munich, Cologne and Dortmund (whole day), Frankfurt (07:00-15:00), Dusseldorf (03:00-14:00) and Hanover-Langenhagen (04:30-15:00). Please expect delays for all inbound and outbound mail to/from Germany. Ongoing (issue start date: 27/04/16)

Germany – Deutsche Post have informed us that due to severe flooding, delays should be expected for mail sent to the Bavaria region. Ongoing (issue start date: 02/06/16)

Greece – The Confederation of the Greek workers and the Association of the Civil Servants staged a 48-hour strike from Friday 6th May to Saturday 7th May. This resulted in a 48-hour delay in mail being received, processed and delivered within Greece. Delays should be expected. Ongoing (issue start date: 06/05/16)

India – Heavy rain in northeastern areas of India has resulted in severe flooding and major landslides in the states of Arunachal Pradesh (Tawang district), Assam (districts of Lakhimpur, Jorhat and Sivsagar), and Nagaland (Mon district). Furthermore, the delivery of mail was affected in Pudukkottai (Tamil Nadu province), following a flash strike by postmen. Ongoing (issue start date: 25/04/16)

India – According to media reports, Air India pilots have decided to go on strike. This may cause delays for mail processing and delivery. We will update once we receive official notification and clarification regarding the situation. Ongoing (issue start date: 10/05/16)

Indonesia – The customs clearance process of Pos Indonesia will not be operating from 2 to 10 July 2016. All items received during this period will be processed at the earliest on 11 July 2016. Therefore please expect delays in the processing and delivery of your mail and parcel shipments. Ongoing (issue start date: 02/07/16)

Italy – Meridiana and Alitalia staff in Rome (Fiumicino) and Milan (Linate, Malpensa) as well as air traffic controllers and airport workers in Milan (Linate, Malpensa), have announced air traffic strikes from June 17th onwards. Delays may occur. Ongoing (issue start date: 17/06/16)

Italy – We have been informed that on the 10th/11th July, Techno Sky air traffic controllers called a 24-hour strike. Slight disruption may occur to the delivery of mail for a short period. Ongoing (issue start date: 10/07/16)

Italy – Heavy rain and flooding has caused traffic disruptions in parts of Central and Southern Italy. Apulia as well as regions on the Adriatic Coast including Marche, Abruzzo and Molise were particularly affected. Ongoing (issue start date: 10/07/16)

Italy – Railway unions in Italy have announced a 24-hour rail strike for June 23 – 24, which will particularly affect cargo traffic in the country. Delays may be encountered.

UPDATE: All Further strike action has been announced for the 22nd July and potentially the 23rd and 24th July as well. Ongoing (issue start date: 23/06/16 – updated 22/07/16)

Ivory Coast – Customs in Ivory Coast are observing a strike which is due to end on Friday 29th April. Delays are to be expected. Ongoing (issue start date: 28/04/16)

Japan – Heavy storms have hit Thailand and Japan. In Japan, heavy rain has particularly affected the Kumamoto Prefecture, causing flooding and landslides. This situation will affect the reception and delivery of postal items. Please note that service delays are expected. Ongoing (issue start date: 20/06/16)

Japan – Japan is strengthening their customs inspection of inbound mail as part of counter-terrorism measures. Therefore, Japan Post has requested all items containing goods are accompanied by the required documents. Please attach a customs declaration form to postal items containing goods, and provide accurate information on the contents for customs declaration. Failure to comply with this request could lead to delays or the return of mail items sent to Japan. mail services to Libya are currently suspended.  Ongoing (issue start date: 29/03/16)

Japan – Japan Post has informed us that Kumamoto Prefecture has been severely affected by the strong earthquakes which have occurred in Japan since 14 April 2016. The earthquakes have caused major disruption of rail and road transport in the affected area and neighbouring regions. The postcode areas affected are as follows: 860xxxx – 869xxxx (Kumamoto Prefecture), 880xxxx – 889xxxx (Miyazaki Prefecture) and 890xxxx – 899xxxx (Kagoshima Prefecture). Delays are being experienced in the transport of all inbound/outbound mail items (letters, parcels and EMS) in these areas.  Resolved (issue start date: 14/04/16)

Kenya – Flooding in Mombassa county have caused considerable damage to roads and buildings. Delays in mail delivery is to be expected. Ongoing (issue start date: 24/04/16)

Libya – All mail services to Libya are currently suspended.  Ongoing (issue start date: 16/07/14)

Mongolia – The 29th June 2016 has been declared a public holiday due to the parliamentary election being held in Mongolia. Consequently there wil be no delivery of letters, parcels and EMS items on this date. Ongoing (issue start date: 29/06/16)

Morocco – There are currently delays in getting mail to these destinations due to an increase in seasonal passenger travel. Resolved (issue start date: 27/07/16)

Nepal – An earthquake, approximately 50 miles north west of Kathmandu, has caused severe damage in northern Nepal. Severe disruption to mail services nationwide is to be expected.

UPDATE: All mail services in Nepal have been officially suspended and Kathmandu Airport is now closed to all commercial cargo due to the humanitarian relief effort in the region. Ongoing (issue start date: 27/04/15 – updated 30/04/15)

New Zealand – We have been informed of possible service disruptions to New Zealand’s inter-island freight network as the inter-isander’s Aratere ferry was taken out of service to undergo major maintenance work in mid-June. Any disruption is anticipated to continue until approximately mid-August. Ongoing (issue start date: 15/06/16)

Namibia – As a result of a breakdown of some IT systems since June 22nd, there will be delays in the delivery of letters, parcels and EMS items. Resolved (issue start date: 22/06/16)

Norway – The main highway between Oslo and Bergen is closed due to a landslide, it is anticipated that this will take a number of days to re-open. Delivery delays are expected in the West of Norway. Ongoing (issue start date: 10/06/16)

Peru – An earthquake hit southern Peru causing numerous buildings to collapse and roads to be blocked in the Arequipa region. The quake caused damage throughout the Colca Valley and several areas have been cut off. Mail and parcel delivery delays should be expected in the affected areas. Ongoing (issue start date: 08/08/16)

Poland – We have been informed that as of the 6th of June, a strike by customs services/personnel commenced. This is causing disruption to the receipt and processing of mail within Poland, especially items subject to customs control. Delays should be expected. 

UPDATE: The strike by Polish customs officials has now ended. There may still be delays in the processing of dispatches due to the backlog of incoming mail. The situation should return to normal this week. Resolved (issue start date: 06/06/16 – updated 05/07/16)

Poland – Due to the upcoming NATO summit (Warsaw, 7-10 July) and World Youth Day (Cracow, 25-31 July), zones with restricted traffic will be created. Difficulties in the centre of both cities and traffic problems at the sorting centres may affect all post offices that exchange mail dispatches in Warsaw and Cracow. During this time, we expect difficulties which may affect timely delivery. (issue start date: 07/07/16)

Portugal – All CTT Correios (PT) informs that the handling agency “Groundforce” has announced strike actions in Portugal for a period of three days, from 1st July until 3rd July. These actions will have an impact on the processing times of inbound, outbound and transit mail. (issue start date: 01/07/16)

Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)

Serbia – The designated operator of Serbia, Public Enterprise Post of Serbia, is in the process of upgrading its systems. Consequently, delays in the transmission of data may have been experienced between 25 and 27 June 2016 which may result in mail and parcels to Serbia experiencing slight delays. Ongoing (issue start date: 27/06/16)

Slovenia – The sorting center in Ljubljana, where the office of exchange is located was affected by fire. All operations were terminated and Pošta Slovenije did not forward any mail that morning. The forwarding of outbound mail and delivery of inbound mail are expected to be affected for the coming days. According to Pošta Slovenije, no postal items have been damaged. Ongoing (issue start date: 20/07/16)

Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 30/11/91)

Spain – Pilots of the Spanish airline Air Europa,have announced the final dates of their strike: The work stoppages will take place from July 30th to and including August 2nd. Flight availability and freight capacity to Spain may be affected during this time. Ongoing (issue start date: 30/07/16)

Thailand – Heavy storms have hit Thailand and Japan. In Bangkok, heavy downpours have extensively flooded urban areas, causing traffic disruptions. Please note that service delays are expected. Ongoing (issue start date: 20/06/16)

Turkey – There will be a 24 -48 hour delay to deliveries across Turkey and any flights routed via Istanbul as a result of the bombing of Istanbul Ataturk airport on 28th June. In addition to deliveries across Turkey, the following routes may be affected:  North Cyprus, Israel, Afghanistan, Georgia, Mauritania, Pakistan and Uzbekistan.

UPDATE: Most airports in Turkey are now open following the events at Istanbul Ataturk airrport and following a seperate coup attempton the 15th/16th July. However, severe disruption to mail has been reported and this is likely to continue until such time the security situation has improved. Resolved (issue start date: 28/06/16 – updated 22/07/16)

Ukraine – Delivery of mail for the Crimea and Sevastopol (postal codes 95000 – 99999) regions remains suspended. Ongoing (issue start date: 18/03/14)

USA – Delivery  The US Postal Service is in recovery phase following to severe flooding in the Louisiana region. Several offices have been impacted and thus have moved operations to alternate sites. Postal Service facilities throughout the region are working to move mail and while delivery service is impacted, the Postal Service will resume normal operations for customers as quickly as possible. Ongoing (issue start date: 15/08/16)

USA – We have been informed that thunderstorms have caused numerous flight cancellations and delays from/to Newark Liberty International Airport and New York LaGuardia Airport. Delays to the movement of cargo including mail to, from and within the USA may be experienced. Resolved (issue start date: 18/07/16)

USA – The ground staff of the Philadelphia International Airport has announced strike measures from 25 to 28 July which may affect mail movements to this region. Resolved (issue start date: 25/07/16)

Vietnam – Torrential downpours have caused severe floods and landslides to much of the far north of Vietnam. More floods are expected this week. Mail and parcel delivery delays will be expected in the affected areas. Ongoing (issue start date: 15/08/15)

Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)

Zimbabwe – The designated operator of Zimbabwe, Zimpost, is currently experiencing IT-related issues which have been affecting the performance of the IPS system since August 4th resulting in delays to international mail. Ongoing (issue start date: 04/08/15)

Upcoming Public Holidays

August 1st – Australia (regional), Barbados, Canada (regional), Iceland, India (regional), Ireland, Jamaica, Switzerland, UK (regional), Zambia
August 2nd – Barbados, Costa Rica, India (regional), Macedonia
August 3rd – South Africa
August 4th – El Salvador
August 5th – Croatia, El Salvador (regional), Rwanda, Spain (regional)
August 6th – Bolivia, El Salvador (regional), Jamaica
August 7th – Colombia
August 8th – Grenada, Tanzania, Zimbabwe
August 9th – Grenada, Singapore, South Africa, Zimbabwe
August 10th – Australia (regional), Ecuador
August 11th – Japan
August 12th – Thailand
August 13th – Tunisia
August 14th – Morocco, Pakistan
August 15th – Argentina, Bangladesh, Canada (regional), India, Paraguay, South Korea, Various (Assumption Day)
August 16th – Dominican Republic
August 17th – India (regional), Indonesia, Sri Lanka
August 18th – Brazil, India (regional)
August 20th – Estonia, Hungary, Morocco
August 21st – Morocco, Philippines
August 22nd – Brazil (regional)
August 24th – India (regional), Ukraine
August 25th – India (regional), Uruguay
August 27th – Moldova
August 28th – Georgia
August 29th – Gibraltar, Isle of Man, Philippines, Slovakia, UK (regional)
August 30th – Kazakhstan, Peru, Turkey
August 31st – Malaysia, Moldova, Trinidad & Tobago


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