Service Updates & Upcoming Public Holidays – w/c 30th September

Here you will find the latest UK & global service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.

UK Service Updates

Normal deliveries & collections of mail should be made in most parts of the UK today.

International Service Updates

Afghanistan – Afghan Post has informed us that a terrorist attack hit the Afghan Post headquarters on Saturday, 13th April 2019. As this facility processes all inbound mail coming into the country, delays are expected until their operations are fully up and running again. Ongoing (issue start date: 13/04/19)

Bangladesh – Bangladesh Customs have witnessed an increase in the number of wrongly declared shipments. This has led the Bangladesh Customs to scrutinise each and every shipment, which is causing delays in the release of all shipments including mail. Ongoing (issue start date: 03/01/17)

Barbados – The designated operator of Barbados, Barbados Postal Service, informs that with the approach of Tropical Storm Dorian, Barbados was under national shutdown as of Monday 26th August. The situation has affected all mail and flights coming into and leaving Barbados. Ongoing (issue start date: 29/08/19)

Belgium – Change of handling agent causes delays: Belgian Post have indicated on that it has been experiencing delays of up to 24 hours at the Brussels Airport due to the change of mail handling agent on September 1st. Ongoing (issue start date: 05/09/19)

Bermuda – The designated operator of Bermuda, Bermuda Post Office informs that Category 3 Hurricane Humberto is expected to hit Bermuda. Therefore, the mail collection and delivery service (letter post, parcels and EMS items) is being suspended from Wednesday, 18th September 2019 throughout the island. Ongoing (issue start date: 18/09/19)

Bolivia – Mail Services via LPB Airport have been put on hold until further notice. Ongoing (issue start date: 08/10/18 – updated 07/01/19)

Brazil – Please also note that the following with regards to delays in postal customs clearance. Ongoing (issue start date: 07/11/17 – updated 14/08/18)

  • Currently receiving 300,000 parcels per day
  • Upon arrival in Brazil all mail is sent to Curitiba for inspection and duty and tax assessment
  • Once duties and taxes are paid items can take 10 to 40 business days to deliver
  • 30% of items are abandoned for non-payment of duties

Brazil – Truck drivers strike disrupts road traffic: a nationwide strike by truck drivers has been disrupting road transportation across Brazil. The strike action was officially due to begin on September 4 at 6 am local time, however, disruptions associated with the strike have been ongoing since September 2nd, particularly in Curitiba and Barra Mansa. Roadblocks by truckers are expected to continue to affect ground transportation. Ongoing (issue start date: 02/09/19)

Brazil – Amazonian fires disrupt air traffic: Local media sources indicated that departures and arrivals have been suspended at Governador Jorge Teixeira International Airport in Porto Velho since the morning of August 26 due to low visibility resulting from the smoke of Amazonian fires. Some flights have been diverted to Eduardo Gomes International Airport but there is no indication as to when flights at Governador Jorge Teixeira International Airport will resume. Ongoing (issue start date: 30/07/19)

Brazil – Postal strike causes delivery delays: Local media sources indicate on September 13th that about 70% of Correios employees participate in the nationwide strike action that began on September 10 over unaddressed grievances during the course of negotiations related to salary adjustments and preserving rights. The government ordered the company to maintain at least 70 percent of services or face severe fines. According to reports, postal services such as Sedex 10, Sedex 12, and Sedex were suspended on September 12, causing delivery delays. Ongoing (issue start date: 10/09/19)

Chile – Customs Officials of Chile has called for a 24-hour nationwide. Associated delays are likely to occur at customs checkpoints as thousands of customs workers are expected to participate in the strike. Ongoing (issue start date: 01/08/19)

Chile – CorreosChile have informed of generic capacity concerns at customs due to increasing international volumes. Items can be queued up to 20 working days before being processed by Chilean customs. Ongoing (issue start date: 18/05/18)

China – China Post have informed us that owing to unprecedented volumes of parcels imported into Shanghai and Guangzhou, there are currently a number of issues with China Customs, resulting in large backlogs in their facilities. These problems are compounded by the high delivery volume within China, resulting in delays in mail delivery. Ongoing (issue start date: 14/07/16)

China – Typhoon Lekima hit Shanghai and the neighbouring Zhejiang, Jiangsu and Shandong provinces. Several flights were delayed or cancelled and with many areas flooded and evacuated, both outbound and inbound mail continues to be affected. Ongoing (issue start date: 16/08/19)

China – Adverse weather has caused flight cancellations, flooding and lanslides within the country since 26th May. Flooding and lanslides are is currently affecting road traffic across Guangdong and Guangxi Provinces. The most affected cities are Shenzhen, Zhuhai and Zhongshan. The flooding is likely to continue as heavy rainfall is forecast for the coming days.

UPDATE: Landslides disrupt road transportation: over 20 landslides have been reported in several locations in southeastern China. The most affected areas include the provinces of Guizhou, Sichuan, Hunan, Yunnan, Fujian, Jiangxi and Guangdong. No timeline as to when the weather situation would normalise was immediately provided. Ongoing (issue start date: 25/05/19 – updated 23/07/19)

Congo (Republic) – Postal workers begin strike: workers with the Congolese Posts and Savings Company in the Republic of the Congo began an indefinite strike to demand the payment of unpaid salaries for April, May and June 2019. Expect associated disruptions to postal services. Ongoing (issue start date: 18/07/19)

Ecuador – UIO /Mariscal Sucre International Airport Ecuador is currently embargoed due to high baggage/cargo loads. Ongoing (issue start date: 07/01/19)

Eritrea – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)

Finland – Postal workers announce strike action: Media sources reported on August 29th that the Finnish Post and Logistics Union PAU confirmed that its workers will stage a strike next week. Around 700 parcel workers will go on strike from 10 pm local time on September 1st until the morning of September 5th. It remains unknown to what extent the strike will impact postal operations across the country.. Ongoing (issue start date: 01/09/19)

Hong Kong – The designated postal operator of Hong Kong, Hongkong Post informs other Union member countries that owing to public events resulting in a blockage of streets in major areas of Hong Kong, the processing of all inbound, outbound and local mail has been seriously affected. Quality of service for all types of inbound and outbound mail (EMS, parcels and letter-post items) has therefore been affected and delays may be experienced. Resolved (issue start date: 01/07/19)

India – Flooding causes widespread disruptions: Media sources indicate on August 9, that monsoon rain led to widespread flooding-related disruptions across western and southern India. The national highway section between Mumbai and Bengaluru was flooded and left many cargo carriers stranded. In addition, Cochin International Airport in Kerala has been closed until at least 3 pm local time on August 11. Flooding-related disruptions are expected to persist for up to five days. Ongoing (issue start date: 09/08/19)

Indonesia – The designated operator of Indonesia, Pos Indonesia, has communicated that from 2nd September 2019 it is restructuring its operational processes at the office of exchange in Jakarta. This situation has and will lead to delays in the processing and delivery mail/parcels and the recording of tracking events. This is expected to continue until the end of September 2019. Ongoing (issue start date: 02/09/19)

Indonesia – Pos Indonesia, would like to inform that, owing to an unconducive situation in major areas of Papua and West Papua provinces, the processing and delivery of all inbound, outbound and local mail (EMS, parcels and letter post) has been affected since Thursday, 29th August 2019. The affected districts and areas have the following postcodes: 990xx Jayapura, 988xx Nabire, 984xx Sorong, 996xx Merauke, 999xx Timika, 983xx Manokwari. Resolved (issue start date: 29/08/19 – updated 18/09/19)

Iraq – Due to political developments in northern Iraq the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved. Ongoing (issue start date: 02/11/17)

Israel – The designated operator of Israel, Israel Postal Company, asks us to inform that due to the security situation there have been interruptions and delays in the distribution and collection of mail (letter post, parcels and EMS) in the south of Israel since Saturday 4th May 2019. Ongoing (issue start date: 04/05/19)

Italy – Cagliari Airport will be closed from 9:50 pm to 06:00 am from Sunday May 19th for urgent works. Poste Italiane has tried to find an alternative solution with airport authorities but the request was not accepted. Priority items addressed to the whole Sardinia Region (zip code from 07010 to 09199) are usually daily transported by air at night. During the above-mentioned period there will be an estimated delay of 24 hrs in collection and delivery in the whole Sardinia region. Ongoing (issue start date: 19/05/19)

Japan – Tropical Storm Krosa makes landfall: media sources indicate that Tropical Storm Krosa made a landfall near Kure city in the Hiroshima Prefecture of Japan, on the afternoon of August 15. Nearly 700 flights have been cancelled at Haneda, Kansai, Chubu and Itami airports. Road disruptions are likely to occur in the region, due to heavy rain and strong winds. Ongoing (issue start date: 15/08/19)

Japan – Japan is strengthening their customs inspection of inbound mail as part of counter-terrorism measures. Therefore, Japan Post is reminding mail senders that all items containing goods are accompanied by the required documents and must not contain any hazardous or prohibited goods. Please attach a customs declaration form and any relevant documentation to postal items containing goods, and provide accurate information on the contents for customs declaration. – this must be completed in Japanese, English or French only. Failure to comply with these rules could lead to delays or the destruction/return of mail items sent to Japan. Ongoing (issue start date: 29/03/16)

Libya – All mail services to Libya are currently suspended. Ongoing (issue start date: 16/07/14)

Mexico – All The  designated  operator  of  MEXICO,  Correos  de México, wishes  to inform the designated operators  of  other  Union  member  countries of new measures to strengthen import controls, in accordance with article 19 of the UPU Convention  and  article 3.7.1  of the  General Rules of Foreign  Trade  of Mexico. These  measures prohibit  items in powder form, pharmaceutical products  (pills, troches,  tablets, granules,  capsules  and  lozenges),  and  whey or  serum proteins  of animal origin.  For a complete list of  prohibited  items, please consult
www.dof.gob.mx/nota_detalle.php?codigo=5545378&fecha=30/11/2018 (Spanish only). In addition, importers of food supplements require a licence in the form of  a health  certificate issued  by the Government  of  Mexico. Further  information regarding  this  certificate  can  be  found  at www.gob.mx/cofepris/acciones-y-programas/registrossanitarios-89343 (Spanish  only). In the  case of  items  already in the  possession of Correos de México, commercial  senders  are  requested  to  ask  the addressees to  comply with the applicable health regulation requirements. Ongoing (issue start date: 15/07/19)

Mexico – Flooding affects road traffic: significant flooding following heavy rainfall has affected road traffic across Oaxaca State along with the full closure of the highway connecting Xalapa and Veracruz in Veracruz State. Many major routes have been flooded and no timeline as to when the situation will normalise has been provided. Ongoing (issue start date: 23/07/19)

Netherlands – Fuel disruption impacts flight operations: flight operations were significantly disrupted at Amsterdam Airport Schiphol due to an outage at the airport’s aircraft fuel supply system. Several hundred flights were delayed or cancelled since July 24th. No information as to when operations would normalise is available. Ongoing (issue start date: 24/07/19)

Nicaragua – Postal services severely disrupted in Nicaragua: On June 26th, sources indicated that the delivery of mail and parcels to Nicaragua has been disrupted. The route to Nicaragua is expected to reopen by the end of July. All mail and parcels will be stored until a route is available again. Ongoing (issue start date: 26/06/19)

North Macedonia – New customs system delays clearance: Industry sources reported that there have been significant customs clearance delays in North Macedonia due to the recent implementation of a new system in July. Average clearance times of 5-7 days have been reported for all types of imports. Ongoing (issue start date: 03/07/19)

Norway – Norwegian Post informs that following the modernisation of their International Mail Hub a proportion of Tracked mail is still experiencing delays daily. Norwegian Post has confirmed further enhancement activities are planned for processing improvement. Ongoing (issue start date: 23/07/19)

Philippines – The designated operator of the Philippines, Philippine Postal Corporation, informs that it is currently experiencing problems and the processing of outgoing and incoming international mail dispatches will be delayed until further notice. Ongoing (issue start date: 02/09/19)

Portugal – Portuguese fuel-tanker drivers have sent a notice of a strike starting 12th August for an unspecified period. This strike will have an impact on airport operations and while Portugal Post does have contingency plans in place to mitigate impact to mail operations, the quality of service may be affected during the strike period and delivery delays may result. Ongoing (issue start date: 05/07/19)

Saudi Arabia – Saudi Post wishes to inform that effective 1st January 2018, a value-added tax (VAT) of 5% will be applied to the total value of each individual item/waybill entering the Kingdom of Saudi Arabia, to be paid by the consignee. This includes, without exception, all commodities being sent to Saudi Arabia, regardless of their purpose. It is therefore essential that each shipment provide clear and precise commodity details, including the name of the product/commodity and the total value under each item/waybill (preferably in USD). Ongoing (issue start date: 01/01/18)

Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)

Slovenia– The Slovenian Post Office (Posta Slovenije) have indicated that a planned pilot strike at Slovenia’s national air carrier Adria Airways is expected to affect postal services and lead to delays in deliveries across the country. The strike is planned for the following periods: September 8th to 10th, September 18th to 20th and September 30th to October 2nd. Ongoing (issue start date: 08/09/19)

Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 30/11/91)

South Africa – Poor service continues to be observed for all mail into South Africa. A significant part of the delay is the time between the mail arriving in South Africa and being delivered to the recipient. While improvements have been made and delivery times reduced, increased mail volumes have created bottlenecks in processing. Ongoing (issue start date: 12/08/19)

South Africa – With immediate effect that additional customs inspections have been implemented on all shipments to South Africa. Therefore, any shipments that are subject to inspection may experience further delays. Ongoing (issue start date: 05/10/17)

Spain – Heavy rain and subsequent flooding have severely affected mail services in the following areas: Alicante (03000-03999), Almería (04000-04999) and Murcia (30000-30999). As a result, delays to mail services in these areas are expected.. Ongoing (issue start date: 12/09/19)

Spain – Workers’ strike to affect highway traffic: Local media sources have indicated that workers working on the Huerna highway in Spain called a 19-day strike during weekends and holidays starting on July 26th. The highway between Asturias and Leon will be affected by work stoppages and this may delay mail transport in the region. Ongoing (issue start date: 26/07/19)

Switzerland – Capacity issues may cause delays of 24-48 hours.  Ongoing (issue start date: 13/08/19)

Syria – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)

Tanzania – All mail/cargo going to DAR is embargoed until further notice. Ongoing (issue start date: 30/04/18)

Turkey – The main airport in Istanbul is currently transitioning to a new facility. Due to this, delays in mail processing are likely to occur. Updates will be provided as soon as they become available. Ongoing (issue start date: 04/04/19)

Ukraine – Delivery of mail for the Crimea and Sevastopol (postal codes 95000 – 99999) regions remains suspended. Ongoing (issue start date: 18/03/14)

USA – Hurricane Dorian to hit Florida: On August 29, media sources report that Florida Governor Ron DeSantis has declared a state of emergency for 25 counties due to the approaching Hurricane Dorian. The storm is anticipated to strengthen further and make landfall on the east coast of Florida over the weekend. Expect strong winds, heavy rainfall and flooding as well as associated disruptions in the coming days. Ongoing (issue start date: 29/08/19)

USA – Please be advised that US Customs have increased individual inspections on shipments arriving into airports across the country, which is causing clearance delays. The US customs authorities are currently stopping random flights to individually search all shipments. The situation is being monitored and updates will be provided  as soon there will be further information. Ongoing (issue start date: 16/09/19)

Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)

Upcoming Public Holidays

September 23rd – Belize, Bulgaria, Ghana, India (regional), Japan, New Zealand (regional), Saudi Arabia
September 24th – Austria (regional), Bhutan, Bolivia (regional), Cambodia, Dominican Republic, Guinea-Bissau, New Caledonia, South Africa, Trinidad & Tobago
September 25th – Mozambique, Switzerland (regional)
September 26th – Yemen
September 27th – Australia (regional), Belgium (regional), Cambodia, Eritrea, Ethiopia, Turkmenistan, Turks & Caicos Islands
September 28th – Cambodia, Czech Republic, India (regional)
September 29th – Cambodia, India (regional), Paraguay
September 30th – Australia (regional), Botswana, Cambodia, Honduras (public sector only), Israel
October 1st – Botswana, China, Cyprus, Hong Kong, Macau, Honduras (public sector only), Israel, Nigeria, San Marino, Uzbekistan
October 2nd – China, Macau,Guinea, Honduras, India
October 3rd – China, Germany, Honduras, Iraq, South Korea
October 4th – Bhutan (regional), China, Honduras, Italy (regional), Kiribati, Lesotho, Mozambique
October 5th – India (regional), Malaysia (regional), Nepal, Portugal, Vanuatu
October 6th – Egypt, India (regional), Nepal, Turkmenistan
October 7th – Australia (regional), China, Hong Kong, India (regional), Macau, Taiwan, St. Lucia
October 8th – Bangladesh, Bhutan (regional), Croatia, India (regional), Peru
October 9th – Bhutan (regional), Ecuador, Iran, Israel, South Korea, Spain (regional), Uganda
October 10th – Bhutan (regional), Cuba, Curacao, Fiji, Kenya, North Korea, Suriname, Taiwan
October 11th – Bolivia (regional), Malaysia (regional), North Macedonia, Taiwan
October 12th – Brazil, Costa Rica, Malaysia (regional), Mexico, Myanmar, Spain, Uruguay, Venezuela
October 13th – American Samoa, Burundi, India (regional), Myanmar, Pakistan (regional), Sri Lanka
October 14th – Argentina, Bahamas, Belize, Canada (regional), Chile, Colombia, Equatorial Guinea, Georgia, Israel, Japan, Laos, Moldova (regional),  Samoa, St. Maarten, Thailand, Turks & Caicos Islands, USA (regional), Ukraine, Yemen

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