Here you will find the latest UK & global mail service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.
UK Service Updates
We are currently experiencing no collection issues with regards to UK mail or parcel deliveries but in some instances we have experienced delays to the processing and/or delivery of UK mail and courier items as a result of high volumes in the respective networks.
International Service Updates
GENERAL UPDATE – The closure of Russian airspace is causing delays to transport routes, especially to those in the far east. There are also severe delays at both sides of the Channel Tunnel due to extremely high demand and a reduced service which is affecting parcel deliveries both to and from Europe. Delays are also being seen to numerous destinations as a result of current flight capacity or destination handling issues.
POST-BREXIT EU TRANSPORT/CLEARANCE UPDATE – A number of our suppliers (both postal and courier) are reporting issues with regards to road transport and clearance at the EU border. This is causing delays and a number of suppliers are now charging additional EU clearance fees. If you require any additional information or if you would like to talk to our team to see how this may affect you, please contact or Client Service Team on +44 (0)1444 871111 or via e-mail on [email protected].
Belarus – Due to flying restrictions to Belarus, the country is currently only available via road. This results in a delay of approximately 14 days. As soon as flying is possible again, the transit time will be back to normal. Ongoing (issue start date: 27/05/22)
Brazil – Mail and parcels with destination Brazil are expected to be delayed due to capacity issues at the Brazilian customs office and Correios Brazil. Expected delays can more than 21 days. Ongoing (issue start date: November 2023 – updated: 11/04/24)
Canada – Mail and parcels with destination Canada are expected to be delayed due to limited air transport capacity. Expected delays 7 days. Ongoing (issue start date: unknown)
Colombia – The Mail and parcels to Colombia are expected to be delayed due to capacity issues at Colombia Post and the airport. We have been informed delays can be in excess of 21 days. Ongoing (issue start date: July 2023 – updated 16/07/24)
Eritrea – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)
France – Mail and parcels to the city of Paris in France may be delayed due to the Olympic and Paralympic Games between the 26th of July and the 8th of September. Expected delay 1-3 days. Ongoing (issue start date: 26/07/2024)
French Polynesia – A strike, of unknown duration, has been underway across the Polynesian postal network since Thursday, 25th July 2024. Mail to and from French Polynesia has been significantly disrupted since that date. Ongoing (issue start date: 25/07/2024)
Georgia – Mail and parcels to Georgia may be delayed due to an internal reorganisation at Georgian Post. Expected delay: 1-3 days. Ongoing (issue start date: June 2024)
Greece – Mail and parcels with destination Greece are expected to be delayed due to capacity issues at Hellenic Post. Ongoing (issue start date: unknown)
Haiti – A lack of air transport to Haiti and the local situation is affecting the delivery of mail and parcels to this destination. At the current, mail to Haiti is suspended. Ongoing (issue start date: March 2024)
Iceland – An unseasonal storm has hit Iceland resulting in the ring road around the country to be closed in the northern part and south-eastern part of the country – delays should be expected. Ongoing (issue start date: 03/06/24)
Israel – Israel Postal Company (Israel Post) have informed our suppliers that as of 7th October 2023, Israel has entered a complex and severe military situation. Israel Post, as an essential service provider, is doing its utmost to maintain its service level under state security guidelines. However, as there are some flight cancellations, closed roads (especially in the south, but also in the centre of the country), and security restrictions in opening service points and in reaching sensitive and closed areas, there will be an impact on performance. Ongoing (issue start date: 07/09/23)
Italy – Mail and parcels to Italy delivered may be delayed due to capacity issues at Poste Italiane. Expected delay 3-5 days. Ongoing (issue start date: 03/11/23 – updated 30/07/24)
Kazakhstan – KazPost, informs that severe weather conditions caused floods in the regions of Aktobe, Kostanay, Akmola, Atyrau and North Kazakhstan, with 20 local emergency situations declared within the flood zone since 29 March 2024. As a result, the collection and delivery of all inbound and outbound mail (letter-post, parcel-post and EMS items) were disrupted for postal codes 02****, 03****, 06****, 09****, 11**** and 15****. Ongoing (issue start date: 16/04/24)
Libya – All mail services to Libya are currently suspended. Ongoing (issue start date: 16/07/14)
Malta – Mail and parcels with destination Malta are experiencing delays due to limited air capacity. Expected delay 3-5 days. Ongoing (issue start date: unknown)
Mexico – Mail and parcels with destination Mexico are expected to be delayed due to transport issues at the Mexican postal network and backlogs. Expected delay 14-21 days. Ongoing (issue start date: 20/05/23 – updated 11/04/24)
New Caledonia – The Office of Posts and Telecommunications (OPT-NC), France’s designated operator for New Caledonia, informs that New Caledonia is currently experiencing riots and large-scale road blockages. As a result, OPT-NC is obliged to suspend its transport and delivery operations mail (letter-post, parcel-post and EMS items). Ongoing (issue start date: 17/05/24)
Niger – A lack of air transport to Niger is affecting the delivery of mail and parcels to this destination. Ongoing (issue start date: March 2024)
Poland – Mail and parcels to Poland may be delayed due to operational issues at Polish Post. Expected delay: 1-3 days. Ongoing (issue start date: unknown)
North Korea – Destination North Korea is closed due to transport issues. Ongoing (issue start date: 28/09/22)
Russia – Mail and parcels to Russia continue to be delayed due to the closed airspace. The current allowed setup is causing a much longer transit time to reach this country of destination. Ongoing (issue start date: unknown)
Saudi Arabia – The delivery of mail and parcels to Saudi Arabia is experiencing delays due to lack of processing capacity at Saudi Post. Expected delays: 1-2 weeks. Ongoing (issue start date: unknown)
Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)
Serbia – Mail and parcels with destination Serbia are expected to be delayed due to staffing issues at Public Enterprise Post of Serbia. Expected delays: 1-3 days. Ongoing (issue start date: 16/11/23)
Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 11/11/19)
South Africa – Mail and parcels with destination South Africa may be delayed due to capacity issues at our postal partner South African Post Office. Expected delay: 10-14 days. Ongoing (issue start date: May 2024)
Syria – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)
Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)
Upcoming Public Holidays
August 12th – Grenada, Japan, Samoa, Thailand, USA (Government holiday – regional), Zimbabwe
August 13th – Central African Republic, Grenada, India (regional), Israel, Tunisia, Zimbabwe
August 14th – Australia (Regional), Morocco, Pakistan, Vatican City
August 15th – Various (Assumption Day), Afghanistan, Bangladesh, Congo, Costa Rica, Equatorial Guinea, India, Italy, Liechtenstein, North Korea, Paraguay, South Korea
August 16th – Dominican Republic, Gabon, India (regional), Romania (Government holiday), USA (Government holiday – regional),
August 17th – Gabon, Indonesia
August 18th – Pakistan (regional)
August 19th – Afghanistan, Argentina, Canada (regional), Colombia, Hungary, India (regional), Sri Lanka
August 20th – Estonia, Hungary, India (regional), Morocco, Nepal (regional), Nigeria (regional)
August 21st – Morocco, Philippines
August 22nd – Senegal
August 23rd – AIndia (regional)
August 24th – Liberia, Malaysia (regional), Ukraine
August 25th – Iran, North Korea, Uruguay
August 26th – Namibia, Nepal, Papua New Guinea, Philippines, Various (Janmashtami, August Bank Holiday)
August 27th – Moldova, USA (regional – Government holiday)
August 28th – Georgia, India (regional)
August 29th – Slovakia
August 30th – East Timor, Kazakhstan, Peru, Turkey
August 31st – Afghanistan, Kyrgyzstan, Malaysia, Moldova, Trinidad & Tobago
September 1st – Costa Rica, Eritrea, Slovakia, Uzbekistan,Various (Father’s Day)
September 2nd – Bermuda, Canada, Eswatini, Iran, Spain (regional), Vietnam
September 3rd – San Marino, Vietnam
September 4th – India (regional), Iran, Maldives
September 5th – Albania, Switzerland (regional)
