Service Updates & Upcoming Public Holidays – w/c 17th October

Here you will find the latest UK & global service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.

UK Service Updates

Normal deliveries & collections of mail should be made in most parts of the UK today.

International Service Updates

GENERAL: Hurricane Matthew has affected mail transit, processing and delivery to the southeastern USA and Caribbean region since 29th September. Delays for mail sent to this region should be expected. Ongoing (issue start date: 07/10/16)

UPDATE: The USPS have informed us that postal services in the affected USA areas have returned to normal. Ongoing (issue start date: 07/10/16 – updated 14/10/16)

Australia – We have been informed that the staff union in the Australian public service, which includes the Department of Immigration and Border Protection (DIBP) and the Department of Agriculture, which oversee the Customs clearance in all inbound OEs in Australia, has announced they will ask their members to go on strike on Friday 9 September 2016. The strike action will lead to delay on all inbound mail, both on 9 September and in the days following the action, due to the backlogs following the delays. Resolved (issue start date: 09/09/16)

Australia – Australia Post have informed us that the union within representing staff within the Department of Immigration and Border Protection (DIBP) and the Department of Agriculture, has announced protected industrial action between the 26th of September and the 9th of October. The strike action will lead to delay on the receipt of all inbound mail, as the border clearance process will be delayed when the staff walk off. There can also be impact on items held for clearance.

UPDATE: We have been informed that the above strike, originally scheduled to end on 9th October, has been extended until 16th October. Ongoing (issue start date: 26/09/16 – updated 07/10/16)

Australia – We have been advised that severe weather in South Australia has been affecting the collection and delivery of all mail products since 28th September. Delays to mail delivery may occur in the affected areas. Ongoing (issue start date: 28/09/16)

Austria – Severe weather hit Carinthia and Styria causing flooded roads, mudslides and power outages. Mail and parcel delivery may be affected. Resolved (issue start date: 15/08/16)

Austria – We have been notified that Klagenfurt Airport (KLU) closed to all air traffic on the 12th September for essential runway maintenance work. The reopening is planned for 4 October. The delivery times of mail sent to Austria may be affected.  Ongoing (issue start date: 12/09/16)

Belgium – Bpost (the Belgian post office) have informed us that due to a national demonstration held in Brussels on 29th September, slight delays to mail processing and delivery may be experienced. Resolved (issue start date: 03/10/16)

Bermuda – The Bermuda Post Office has informed us that its postal operations have been suspended since 12th October 2016 as a result of the adverse weather conditions associated with the imminent passage of Hurricane Nicole. This has affected Bermuda Postal Service’s ability to send, receive and deliver mail to and from other countries by at least 48 hours. Ongoing (issue start date: 12/10/16)

Brazil – A tornado has caused severe damage to the city of Campinas in São Paulo state. Expect delays for mail sent to this area. Ongoing (issue start date: 05/06/16)

Brazil – The designated postal operator of Brazil has informed us that the delivery of letter post mail is experiencing delays due to customs control and industrial action in Brazil. Delays are to be expected.

UPDATE: Brazilian customs officials have has undertaken further industrial action in a dispute over pay increases as of 19th July. It is not known at this time how long this strike may last. Ports and points of entry are being affected by the strike at different degrees. Last week, customs officers in Brazil caused long delays at the Tom Jobim international airport in Rio de Janeiro; however, last week’s action was local in nature. The current action is a national strike. Continuing delays should be expected. Ongoing (issue start date: 01/07/16 – updated 22/07/16)

Brazil – We have been advised that due to changes in transportation logistics during the hosting of Olympic Games, mail delivery services to Rio de Janeiro may be delayed from 19 July to 20 September 2016. The following postcodes will be affected: 23900, 25870, 27300, 27998, 28180, 28360, 28430, 28495, 28500, 28640, 28680, 28845, 28900, 28930 and 28950. Ongoing (issue start date: 19/07/16)

China – The G20 summit will be taking place in Hangzhou, China from the 04-05 September 2016. Due to enhanced security measures, customs and delivery delays are to be expected from Thursday 18 August 2016 to Wednesday 07 September 2016. In particular the following areas are impacted; Zhejiang Province (postcodes beginning with 31 and 32), Hangzhou city, Xiaoshan District, Yuhang District and Binjiang district. Resolved (issue start date: 18/08/16)

China – Super Typhoon Meranti has caused a landslide South Eastern China and Taiwan. As result of this all mail operations will be affected in South East China and Taiwan for the foreseeable future.

UPDATE: In addition to the above, China Post have informed us that another typhoon (Megi) struck South Eastern China on 28th September. In addition to the original disruption, CHina Post have stated that the latest typhoon has caused disruption to the provinces of Fujian, Zhejiang and Guangdong (postcode areas: 310xxx, 318xxx, 323xxx, 325xxx, 350xxx, 351xxx, 361xxx, 362xxx, 515xxx and 521xxx). Ongoing (issue start date: 14/09/16 – updated 03/10/16)

China – China Post have informed us that owing to unprecedented volumes of parcels imported into Shanghai and Guangzhou, there are currently a number of issues with China Customs, resulting in large backlogs in their facilities. These problems are compounded by the high delivery volume within China, resulting in delays in mail delivery. Ongoing (issue start date: 14/07/16)

Ecuador – Due to the recent major earthquake in Ecuador, delays are expected in mail services. Ongoing (issue start date: 16/04/16)

France – We have been informed that there may be delays to mail sent to the Vertou area due to industrial action at the Vertou (44120) the distribution centre. Resolved (issue start date: 12/09/16)

France – We have been informed by La Poste that there was a general strike held from approximately 17:00 UTC on 14 September until 04:00 UTC on 16 September. Both postal workers and air traffic controllers took part in the strike and delays for mail and parcels sent to France are expected. Ongoing (issue start date: 14/09/16)

France – A delay is expected for some mail at the Le Havre Airport (76620) distribution centre due to an industrial action. Ongoing (issue start date: 22/09/16)

Greece – Due to industrial action announced by PanHellenic Seamen’s Federation and ferry blockages to Greek Islands on 22 and 23 September, there will be delays to the mail service between the mainland and the Islands. Resolved (issue start date: 22/09/16)

Greece – Hellenic Post have informed us that the union of air traffic controllers in Greece have announced a 2 day strike from Sunday 9th to Monday 10th October. This may have an impact on the delivery and distribution of mail and parcel products. Ongoing (issue start date: 09/10/16)

Guatemala – Owing to a dispute between the State and the mail delivery company Mail Guatemala there are delays in the delivery of mail in Guatemala. Ongoing (issue start date: 13/06/16)

India – Heavy rain in northeastern areas of India has resulted in severe flooding and major landslides in the states of Arunachal Pradesh (Tawang district), Assam (districts of Lakhimpur, Jorhat and Sivsagar), and Nagaland (Mon district). Furthermore, the delivery of mail was affected in Pudukkottai (Tamil Nadu province), following a flash strike by postmen. Ongoing (issue start date: 25/04/16)

India – Due to industrial action by public sector workers in parts of India, customers may experience service delays in postal services. The areas affected are: state of: Agra, Agartata, Bengaluru, Delhi and NCR, Guwahati, Hyderabad, Ludhiana, Odisha, Siliguri, Uttarakhand and Visakhapatnam.

UPDATE – The industrial action by public sector workers in parts of India that began on 2nd of September officially ended on 16th September. Whilst all mail services are now back to normal, there may be delays due to the backlog of mail in the postal system. Resolved (issue start date: 02/09/16)

Italy – There may be delays in the delivery of mail affecting the following postcode areas, 02XXX, 06XXX, 63XXX and 67XXX. This is due to the earthquake on 24th August. Ongoing (issue start date: 24/08/16)

Japan – Japan is strengthening their customs inspection of inbound mail as part of counter-terrorism measures. Therefore, Japan Post has requested all items containing goods are accompanied by the required documents. Please attach a customs declaration form to postal items containing goods, and provide accurate information on the contents for customs declaration. Failure to comply with this request could lead to delays or the return of mail items sent to Japan. mail services to Libya are currently suspended.  Ongoing (issue start date: 29/03/16)

Libya – All mail services to Libya are currently suspended.  Ongoing (issue start date: 16/07/14)

New Zealand – We have been informed of possible service disruptions to New Zealand’s inter-island freight network as the inter-isander’s Aratere ferry was taken out of service to undergo major maintenance work in mid-June. Any disruption is anticipated to continue until approximately mid-August. Resolved (issue start date: 15/06/16)

Peru – An earthquake hit southern Peru causing numerous buildings to collapse and roads to be blocked in the Arequipa region. The quake caused damage throughout the Colca Valley and several areas have been cut off. Mail and parcel delivery delays should be expected in the affected areas. Ongoing (issue start date: 08/08/16)

Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)

Slovenia – The sorting center in Ljubljana, where the office of exchange is located was affected by fire. All operations were terminated and Pošta Slovenije did not forward any mail that morning. The forwarding of outbound mail and delivery of inbound mail are expected to be affected for the coming days. According to Pošta Slovenije, no postal items have been damaged. Resolved (issue start date: 20/07/16)

Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 30/11/91)

Taiwan – Super Typhoon Meranti has caused a landslide South Eastern China and Taiwan. As result of this all mail operations will be affected in South East China and Taiwan for the foreseeable future. Ongoing (issue start date: 14/09/16)

Ukraine – Delivery of mail for the Crimea and Sevastopol (postal codes 95000 – 99999) regions remains suspended. Ongoing (issue start date: 18/03/14)

Uruguay – There may be delays in the processing of inward and international mail and parcels. This is due to industrial action on 5th October. Ongoing (issue start date: 05/10/16)

USA – Delivery  The US Postal Service is in recovery phase following to severe flooding in the Louisiana region. Several offices have been impacted and thus have moved operations to alternate sites. Postal Service facilities throughout the region are working to move mail and while delivery service is impacted, the Postal Service will resume normal operations for customers as quickly as possible. Ongoing (issue start date: 15/08/16)

USA – Due to tropical storm Herminie in East coast (Florida to Virginia) the postal services are impacted and customers may experience service delays. Resolved (issue start date: 03/09/16)

Vietnam – Torrential downpours have caused severe floods and landslides to much of the far north of Vietnam. More floods are expected this week. Mail and parcel delivery delays will be expected in the affected areas. Ongoing (issue start date: 15/08/15)

Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)

Zimbabwe – The designated operator of Zimbabwe, Zimpost, is currently experiencing IT-related issues which have been affecting the performance of the IPS system since August 4th resulting in delays to international mail. Ongoing (issue start date: 04/08/15)

Upcoming Public Holidays

October 1st – Cambodia, Cyprus, (India (regional), Malaysia (regional), Nigeria, Various (Chinese National Day)
October 2nd – Cambodia, China, India, Various (Awal Muharram), (Hijri New Year)
October 3rd – Australia (regional), China, Germany, Iraq, Israel, Nigeria, Paraguay, St. Lucia, South Korea, Various (Awal Muharram)
October 4th – China, Israel, Italy (regional), Mozambique, Nigeria (regional)
October 5th – China, Hondura, Portugal
October 6th – China, Egypt, Honduras
October 7th – China, Honduras, Spain (regional)
October 8th – Croatia, India (regional), Peru
October 9th – Ecuador, India (regional), South Korea, Spain (regional), Uganda
October 10th – Bahamas, Bahrain, Canada (regional), Fiji, Hong Kong, India (regional), Japan, Taiwan, Turks & Caicos Islands, USA (regional), Various (Day of the Races)
October 11th – Bangladesh, India (regional), Macedonia, Various (Ashura)
October 12th – Brazil, India (regional), Israel, Spain, Various (Ashura), Various (Day of the Races), Various (Columbus Day)
October 13th – Burundi, India (regional)
October 14th – Georgia, India (regional), Malaysia (regional), Moldova (regional), Tanzania, Ukraine, Yemen
October 15th – Cambodia, Estonia, India (regional), Sri Lanka, Tunisia
October 16th – India (regional), Myanmar
October 17th – India (regional), Israel, Jamaica, Laos, Various (Day of the Races)
October 18th – Azerbaijan, India (regional), Zambia
October 19th – Albania
October 20th – Kenya
October 21st – Burundi, New Zealand
October 23rd – Cambodia, Hungary, Libya, Macedonia

October 24th – Israel, Macedonia, Malaysia (regional), New Zealand, Thailand, Zambia
October 25th – Grenada
October 26th – Austria
October 28th – Brazil (public sector only), Cyprus, Czech Republic, Greece
October 29th – Cambodia, India (regional), Singapore, Sri Lanka, Turkey
October 30th – Various (Diwali)
October 31st – India (regional), Ireland, New Zealand (regional), Philippines, Various (Reformation Day), Various (Diwali)
November 1st – Algeria, Australia (regional), India (regional), Various (All Saints Day)
November 2nd – Mauritius, Mexico
November 3rd – Ecuador, Italy (regional), Japan, Maldives, Panama
November 4th – Panama, Russia
November 5th – Panama, Various (All Saints Day)
November 6th – Dominican Republic, India (regional), Malaysia (regional), Morocco
November 7th – Belarus, Colombia, India (regional), Tonga
November 9th – Azerbaijan, Cambodia, Pakistan
November 10th – Panama
November 11th – Malaysia (regional), Maldives, New Zealand (regional), Poland, USA, Various (Remembrance Day)
November 12th – Malaysia (regional)
November 13th – Cambodia
November 14th – Cambodia, Cayman Islands, Colombia, India (regional), Laos, Myanmar, Pakistan (regional), Sri Lanka
November 15th – Austria (regional), Belgium (regional), Brazil, Cambodia
November 16th – Germany (regional)
November 17th – Czech Republic, India (regional), Slovakia
November 18th – Latvia, Morocco, Oman
November 19th – Oman
November 20th – Brazil
November 21st – Bosnia (regional), Mexico, Moldova (regional), Ukraine
November 22nd – Lebanon
November 23rd – Georgia, Japan
November 24th – Myanmar, USA
November 25th – Bosnia (regional), Turks and Caicos Islands, USA (regional)
November 26th – Malaysia (regional)
November 27th – Argentina, New Zealand (regional), Panama
November 28th – Albania


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