Here you will find the latest UK & global mail service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.
UK Service Updates
We are currently experiencing no collection issues with regards to UK mail or parcel deliveries but in some instances we have experienced delays to the processing and/or delivery of UK mail and courier items as a result of high volumes in the respective networks.
International Service Updates
GENERAL UPDATE – The closure of Russian airspace is causing delays to transport routes, especially to those in the far east. Delays are also being seen to numerous destinations as a result of current flight capacity or destination handling issues.
POST-BREXIT EU TRANSPORT/CLEARANCE UPDATE – A number of our suppliers (both postal and courier) are reporting issues with regards to road transport and clearance at the EU border. This is causing delays and a number of suppliers are now charging additional EU clearance fees. If you require any additional information or if you would like to talk to our team to see how this may affect you, please contact or Client Service Team on +44 (0)1444 871111 or via e-mail on [email protected].
Argentina – Mail and parcels destined for Argentina may be delayed due to a backlog at Argentinian customs. The expected delay has increased from 1 week to 2 weeks. Ongoing (issue start date: 21/02/25 – updated: 05/05/25)
Belarus – Due to flying restrictions to Belarus, the country is currently only available via road. This results in a delay of approximately 14 days. As soon as flying is possible again, the transit time will be back to normal. Ongoing (issue start date: 27/05/22)
Botswana – Due to a cybersecurity incident that occurred on 29th March, 2025, postal services will be suspended due to the unavailability of IT services until BotswanaPost is certain that the issue has been fully resolved. Ongoing (issue start date: 01/04/25)
Brazil – Mail and parcels with destination Brazil are expected to be delayed due to capacity issues at the Brazilian customs office and Correios Brazil. Expected delays can more than 21 days. Ongoing (issue start date: November 2023 – updated: 11/04/24)
Brunei – Mail and parcels to Myanmar may be delayed due to limited air transport capacity. Ongoing (issue start date: 01/02/25)
Canada – We have been informed by Canada Post that the Canadian Union of Postal Workers (CUPW) intends to begin strike activity as of Friday, May 23rd at 12:00 am local time, unless the parties reach agreements before then. In the event of rotating strikes by CUPW, Canada Post will continue delivering and make every effort to minimize service disruptions. However, customers should be prepared for possible delays in the processing and delivery of mail and parcels. In the event of a national labour disruption, Canada Post will continue to accept all international items, until further notice. Items will be held in secure storage and will not be processed (item and receptacle level scans will not be available) until the disruption is over. Once operations resume, items will be delivered as quickly as possible. Following either a rotating strike or a national labour disruption, processing and delivery make take some time to fully return to normal. Ongoing (issue start date: 23/05/25)
Canada – We have been informed of strike action at Air Canada. Delays are expected until the situation is normalised. Ongoing (issue start date: 14/08/25)
Colombia – The Mail and parcels to Colombia are expected to be delayed due to capacity issues at Colombia Post and the airport. We have been informed delays can be in excess of 21 days. Ongoing (issue start date: July 2023 – updated 16/07/24)
Eritrea – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)
Grenada – Mail and parcels destined for Grenada, delivered by our postal partner, may be delayed due to industrial action by staff at the exchange office, which began on 26 May 2025. Expected delay: 1 -3 days. Ongoing (issue start date: 26/05/25)
Haiti – A lack of air transport to Haiti and the local situation is affecting the delivery of mail and parcels to this destination. At the current, mail to Haiti is suspended. Ongoing (issue start date: March 2024)
Hong Kong – Mail and parcels to Hong Kong may be delayed due to severe weather conditions. Expected delay: 1 -3 days. Ongoing (issue start date: 05/08/25)
Iraq – Mail and parcels destined for Iraq may be delayed due to limited transport capacity. Expected delay: 1 week. Ongoing (issue start date: 01/08/25)
Italy – We have been informed by Poste Italiane, that certain Italian trade unions have confirmed a four-hour strike, commencing at 13.00 CEST on 26th July 2025, involving handling companies. Delays may be experienced Ongoing (issue start date: 26/07/25)
Italy – Mail and parcels to the east of Sicily, Italy, delivered by our partner Poste Italiane may be delayed, because Catania International Airport will be closed during night-time hours from Monday, 31 March to Thursday, 30 October 2025. The affected postal area codes are 95027, 95030, 95032, 95043, 95100, 95121-95129, and 95131. Expected delay: 1-3 days. Ongoing (issue start date: 31/03/25)
Libya – All mail services to Libya are currently suspended. Ongoing (issue start date: 16/07/14)
Malta – Mail and parcels with destination Malta are experiencing delays due to limited air capacity. Expected delay 3-5 days. Ongoing (issue start date: unknown)
Mauritius – Mail and parcels destined for Mauritius may be delayed due to severe weather conditions. Expected delay: 5 – 7 days. Ongoing (issue start date: unknown)
Malaysia – Mail and parcels to certain areas of Malaysia may be delayed due to floods. The affected regions are Terengganu, Kedah and Kelantan with postal area codes 05XXX, 06XXX, 21XXX, 22XXX, 23XXX, 24XXX, 16XXX, 17XXX and 18XXX. Expected delay: 3-5 days. Ongoing (issue start date: 01/12/2024)
Mexico – Mail and parcels with destination Mexico are expected to be delayed due to transport issues at the Mexican postal network and backlogs. Expected delay 14-21 days. Ongoing (issue start date: 20/05/23 – updated 11/04/24)
Myanmar – Mail and parcels to Myanmar may be delayed due to a heavy earthquake and limited air transport capacity. Ongoing (issue start date: 28/03/25)
Niger – A lack of air transport to Niger is affecting the delivery of mail and parcels to this destination. Ongoing (issue start date: March 2024)
North Korea – Destination North Korea is closed due to transport issues. Ongoing (issue start date: 28/09/22)
Pakistan – Mail and parcels destined for Pakistan may be delayed due to the current security situation in the country. Expected delay: 1 week. Ongoing (issue start date: 07/05/25)
Poland – Mail and parcels to Poland may be delayed due to operational issues at Polish Post. Expected delay: 1-3 days. Ongoing (issue start date: unknown)
Portugal – We have been advised by Portugal, CTT Correios de Portugal, that Menzies, which provides ground handling services, has announced another series of strikes. The strikes will be held according to the following schedule, from 00.00 to 24.00 in each case: September: 3–9, 12–15, 19–22 and 26–28, October: 3–6, 10–13, 17–20, 24–27 and 31–3 November, November: 7–10, 14–17, 21–24 and 28-30, December: 1, 5–8, 12–15 and 19–2 January 2026. Ongoing (issue start date: 03/09/25)
Romania – Mail and parcels with destination Romania delivered by our postal partner Romania Post may be delayed due to backlogs at the partner. Expected delay: 1 week. Ongoing (issue start date: unknown – updated 24/01/25)
Russia – Mail and parcels to Russia continue to be delayed due to the closed airspace. The current allowed setup is causing a much longer transit time to reach this country of destination. Ongoing (issue start date: unknown)
Russia – We have been informed by that there has been a massive earthquake off Russia resulting in Tsunami waves hitting Hawaii with millions of people in Hawaii, some parts of the US West coast and Japan being told to evacuate. There is likely to be delays with mail services in the affected areas. Ongoing (issue start date: 29/07/25)
Saudi Arabia – The delivery of mail and parcels to Saudi Arabia is experiencing delays due to lack of processing capacity at Saudi Post. Expected delays: 1-2 weeks. Ongoing (issue start date: unknown)
Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)
Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 11/11/19)
South Africa – Mail and parcels with destination South Africa may be delayed due to capacity issues at our postal partner South African Post Office. Expected delay: 10-14 days. Ongoing (issue start date: May 2024)
South Korea – Mail and parcels with destination South Korea may be delayed due to wildfires. The affected areas are Andong, Cheongsong, Yeongdeok and Yeongyang in the province Gyeongsangbuk-do. Expected delay: 3-5 days. Ongoing (issue start date: 27/03/25)
Sudan – Mail and parcels to certain areas of Sudan cannot be delivered due to the current local situation. Delivery is possible in the following areas: Port Sudan, Red Sea State, Kassala in the Kassala State, Wadi Halfa in the Northern State, Shandi & Atbara in the River Nile State, Daba, Dongola and Halfa in the Northern State, Omdurman in the Khartoum State and Gadarif in the Gadarif State. The expected delay is expected to be approx. 2 weeks. Ongoing (issue start date: 17/01/25)
Syria – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)
Thailand – We have been informed by Thailand, Thailand Post, that torrential rain in the northern part of Thailand has caused flooding and landslides in Nan (55XXX) and Chiangrai (57XXX) provinces. As a result, road networks have been blocked, causing delays in the transport and delivery of postal items, as well as difficulties for customers in accessing services at post offices located in the affected areas.. Ongoing (issue start date: 29/07/25)
Tajikistan – Mail and parcels with destination Tajikistan may be delayed due to limited air transport. Ongoing (issue start date: unknown – updated 24/01/25)
Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)
Upcoming Public Holidays
August 25th – India (regional), Iran, Liberia, North Korea, Philippines, UruguayVarious (August Bank Holiday)
August 26th – India, Namibia, Nepal, papua New Guinea
August 27th – India (regional), Moldova, USA (regional – Government holiday)
August 28th – Georgia, India (regional), Mauritius, Samoa
August 29th – Samoa, Slovakia
August 30th – East Timor, Kazakhstan, Peru, Turkiye
August 31st – Afghanistan, Kyrgyzstan, Malaysia, Moldova, Tinidad & Tobago
September 1st – American Samoa, Bermuda, Canada, Eritrea, Eswatini, Iran, Kazakhstan, Puerto Rico, Trinidad & Tobago, US Virgin Islands, USA,Uzbekistan, Guam, Vietnam
September 2nd – India (regional), Vietnam
September 3rd – San Marino
September 4th – Egypt, India (regional), Various (Mawlid)
September 5th – Albania, India (regional), Various (Mawlid)
September 6th – Bonaire, Sint Eustatius & Saba (regional), Bulgaria, Eswatini, India(regional), Nepal (regional), Sao Tome & Principe, Various (Mawlid)
September 7th – Brazil, Costa Rica, India (regional), Mozambique, Sri Lanka, Various (Father’s Day)
September 8th – Andorra, Bulgaria, Eswatini, Fiji, Mozambique, North Macedonia, Liechtenstein, Malta, Spain
September 9th – North Korea, Philippines (regional), Tajikistan
September 10th – Belize, Gibraltar
September 11th – Eritrea, Spain (regional), Switzerland (regional)
September 12th – India (regional), Mali
September 14th – Nicaragua
September 15th – Bolivia (regional), Costa Rica, El Salvador, Guatemala, Honduras, Japan, Malaysia, Nicaragua, Slovakia, Spain (regional), Switzerland (regional), Zimbabwe
September 16th – Libya, Malaysia, Mexico, Papua New Guinea, Saint Kitts & Nevis
September 17th – Angola, Spain (regional), Tonga
September 18th – Chile
September 19th – Chile, Italy (regional), Nepal, Saint Kitts & Nevis
September 20th – Brazil (regional), Germany (regional), Haiti
September 21st – Armenia, Belize, Cambodia, India (regional), Malta, Switzerland (regional)
September 22nd – Belize, Bulgaria, Cambodia, Ghana, India (regional), Mali, New Zealand (regional), Switzerland (regional)
September 23rd – Bhutan, Bulgaria, Cambodia, India (regional), Israel, Japan, Maldives, Saudi Arabia
September 24th – Austria (regional), Bolivia (regional), Cambodia, Dominican Republic, Guinea-Bisau, Israel, New Caledonia, South Africa, Spain (regional), Thailand, Trinidad & Tobago
September 25th – Mozambique, Switzerland (regional)
September 26th – Australia (regional), Turks & Caicos Islands
September 27th – Eritrea, Ethiopia, Belgium (regional), Turkmenistan
September 28th – Bhutan (regional)Czech Republix, Taiwan
September 29th – Australia (regional), India (regional), Malaysia (regional), Nepal, Paraguay
September 30th – Botswana, Canada (Government holiday), India (regional), Malaysia (regional), Sao Tome & Principe
October 1st – Botswana, Cyprus, China, Honduras, Hong Kong, India (regional), Nigria, Macau, San Marino, Tuvalu, Ukraine, Uzbeokistan, Various (Durga Puja)
October 2nd – Bhutan (regional), China, Guinea, Honduras, Hong Kong, India (regional), Israel, Macau, Tuvalu, Various (Durga Puja)
October 3rd – Bhutan (regional), China, Germany, Honduras, India (regional), Iraq, Nepal, South Korea
