Service Updates & Upcoming Public Holidays – w/c 26th November

Here you will find the latest UK & global service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.

UK Service Updates

Normal deliveries & collections of mail should be made in most parts of the UK today.

International Service Updates

Argentina – Federations in Argentina have announced a general strike for 24 hours. Local deliveries can therefore be postponed one day. Ongoing (issue start date: 25/09/18)

Bangladesh – Bangladesh Customs have witnessed an increase in the number of wrongly declared shipments. This has led the Bangladesh Customs to scrutinise each and every shipment, which is causing delays in the release of all shipments including mail. Ongoing (issue start date: 03/01/17)

Belgium– It has been reported on October 29th that a baggage handlers strike which started on October 25th has disrupted flight operations at Brussels Airport. At least 150 flights were cancelled on October 28 and the strike is expected to continue through at least the morning of October 30th as negotiations on October 28th failed. Delays to mail sent to or transiting Belgium may be experienced. Ongoing (issue start date: 25/10/18)

Belgium– The Belgian Post Office, Bpost, have informed us that rotational strike action has been confirmed starting on 7th November. This will be a 5-day rotational strike and mail processing and delivery are expected to be heavily disrupted. Ongoing (issue start date: 07/11/18)

Bolivia – Mail Services via LPB Airport have been put on hold until further notice. Ongoing (issue start date: 08/10/18)

Brazil – It has been reported that employees with Correios have embarked on a strike in Corumba, Brazil, since October 30. The strike culminates several working condition complaints and it is anticipated to significantly impact Correios’ distribution through Mato Grosso do Sul region. Ongoing (issue start date: 30/10/18)

Brazil – Brazilian Customs have gone on a partial strike. This means that clearance will only be made on Mondays and Fridays until the strike is ended. Please also note that the following with regards to delays in postal customs clearance. Ongoing (issue start date: 07/11/17 – updated 14/08/18)

  • Currently receiving 300,000 parcels per day
  • Upon arrival in Brazil all mail is sent to Curitiba for inspection and duty and tax assessment
  • Once duties and taxes are paid items can take 10 to 40 business days to deliver
  • 30% of items are abandoned for non-payment of duties

Canada – Canada Post has updated that the Canadian Union of Postal Workers continues to hold rotating strikes in various locations across Canada while negotiations are ongoing with the help of a special mediator. Mail and parcels will not be delivered or picked up in impacted areas. Canada Post is working to restore service and address postal backlogs once the disruption ends. Canada Post continues to operate across the rest of Canada and is accepting and delivering mail and parcels at all other locations.

UPDATE: Due to the ongoing industrial action in Canada, the national Post office have informed us today that for the time being they will not accept any incoming packages or letters for delivery to the local market. At this stage, a number of our suppliers are still accepting mail but this will be held in the UK and only sent to Canada once Canada Post lift their embargo. Please note that some suppliers (such as Royal Mail) will not hold mail and in these cases we will utilise an alternative supplier or liaise with our clients on the options available. The latest information is that the embargo is expected to last for the foreseeable future, potentially throughout the holiday season and into January 2019 – ultimately until a resolution to the strike action and the clearing of backlogs occurs. Extensive delays should therefore be expected. We are monitoring the situation very closely and will update when further information is made available to us. Ongoing (issue start date: 18/10/18 -updated 23/11/18)

Chile – CorreosChile have informed of generic capacity concerns at customs due to increasing international volumes. Items can be queued up to 20 working days before being processed by Chilean customs. Ongoing (issue start date: 18/05/18)

China – It has been reported that the Shanghai municipal government has announced temporary traffic control measures that may impact traffic and delivery movements during the China International Import Expo from November 5-10. Temporary traffic control measures will be in place between November 1 and 11. Ongoing (issue start date: 01/11/18)

China – China Post have informed us that owing to unprecedented volumes of parcels imported into Shanghai and Guangzhou, there are currently a number of issues with China Customs, resulting in large backlogs in their facilities. These problems are compounded by the high delivery volume within China, resulting in delays in mail delivery. Ongoing (issue start date: 14/07/16)

China – Until the 18th November, Most c-commerce companies in China have started “Double 11” shopping festival sales. Please note that during this period the China Postal Service have advised that mail could face potential delays due to increased volumes through their network. Ongoing (issue start date: 30/10/18)

Costa Rica – Public sector labour unions have called an indefinite strike as of Monday, 10th September. This situation may result in collection, processing and delivery delays for both inbound and outbound mail. Ongoing (issue start date: 10/09/18)

Eritrea – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)

France – La Poste have informed us the fuel protests in France continue today (23rd November) and are also scheduled for Saturday 24th November, with road-blocks in place at strategic junctions and on the motorway network. The Port of Calais and Channel Tunnel are open, but rail/ferry check-in times are significantly longer than normal. At present the most affected departments are: 11, 33, 40, 65, 66 and French overseas Departments (971, 972, 973, 974). Some Trade Unions may also join the movement and could block Airport Area as well. Delays are expected until 28th November. Ongoing (issue start date: 17/11/18)

France – Please be advised that due to flash flooding in Southern France, delays to the delivery and collection of mail and parcels may incur. Main impacted areas are Aude, Aveyron, Herault, Pyremees, Orientales and Tarn. Ongoing (issue start date: 15/10/18)

French Polynesia – The postal operator of French Polynesia has advised that the delivery of inbound and outbound mail will be severely disrupted due to industrial action. As a result, significant delays can be expected until the strike ends. Ongoing (issue start date: 09/10/18)

Guatemala – Correos y Telegrafos Guatemala informs that due to staffing difficulties, it has accumulated a backlog of parcels. In order to clear this backlog, it is suspending the inward and outward transmission of international mail. The designated operators of other countries are therefore asked to hold back any mail destined for Guatemala until further notice.

UPDATE: International letter-post, parcel-post and EMS services (inbound and outbound) will continue to be disrupted for at least another four months. This is due to the procedure that is under way to enable Correos y Telégrafos to carry out its activities as designated operator and to hire additional staff is currently in its final phase. Correos y Telégrafos asks operators to continue to hold items to be sent to Guatemala until services have been re-established. Ongoing (issue start date: 13/04/17 – updated 20/02/2018)

Hong Kong – Due to Typhoon which hit Hong Kong on 16th & 17th September, mail operations have been disrupted over the last few days. ,Also HK International Airport had many flights cancelled which may in turn affect mail transited via HK International Airport to destinations such as Japan, China, Vietnam, Australia, South Korea. Ongoing (issue start date: 12/09/18)

India – Cyclone Title has caused flooding and landslides in multiple locations of Odisha State. Ground transportation has been severely disrupted. The districts most affected have been Ganjam, Gajapati, and Rayagada. Ongoing (issue start date: 11/10/18)

Indonesia – Pos Indonesia has advised, that processing and delivery of all postal items to the following postal codes have been suspended: 941xx-942xx (Palu); 943xx (Donggala, Parigi and Moutong); and 915xx (Mamuju Utara). A 7.4-magnitude earthquake and tsunami hit the country on 28 September 2018, devastating Palu, Donggala and Mamuju in the Central Sulawesi province. Most of the buildings and roads in the affected areas have suffered major damage, and are cut off from electricity, communication and fuel.. Ongoing (issue start date: 28/09/18)

Iraq – Due to political developments in northern Iraq the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved. Ongoing (issue start date: 02/11/17)

Ireland – Storm Callum has caused some disruption to mail and parcel delivery across Ireland and is expected to cause delays until 14th October when services are expected to return to normal. Ongoing (issue start date: 11/10/18)

Israel – Tuesday 30th October will be a non-working day due to local elections in Israel. As a result, all international and domestic mail collection and deliveries will be suspended for the day. Ongoing (issue start date: 30/10/18)

Italy – Post Italiane has informed that severe weather conditions between October 29th and November 5th have affected many parts of Italy, causing considerable problems in road network and impossibility to reach some parts of the country. As a result this has seriously impacted the ability to deliver mail in more than 70 affected areas.

UPDATE: Severe weather and flooding in parts of Italy have greatly affected some local roads and delivery routes. Due to the impact on mail and parcel deliveries, some areas are experiencing delays – please see below for list of currently affected regions. Ongoing (issue start date: 29/10/18 – updated 23/11/18)

  • Villa Opicina, Trieste e Tolmezzo
  • Porretta Terme, Castiglione dei Pepoli, Pavullo nel Frignano, Sestola, Montefiorino, Vignola and Pianoro
  • Fano and Pesaro
  • Pomezia and Ladispoli
  • Crotone
  • Genzano di Lucania, Senise, Potenza, Campi Salentina, Copertino, Gallipoli, Maglie, Martano, Poggiardo, Tricase, Lecce, Nardò and Manduria
  • Palazzolo sull’Oglio
  • Feltre

Japan – Japan is strengthening their customs inspection of inbound mail as part of counter-terrorism measures. Therefore, Japan Post has requested all items containing goods are accompanied by the required documents. Please attach a customs declaration form to postal items containing goods, and provide accurate information on the contents for customs declaration. Failure to comply with this request could lead to delays or the return of mail items sent to Japan. Ongoing (issue start date: 29/03/16)

Japan – There was an earthquake in northern Japan on 6th September and as a result there are delays to mail services in the Hokkaido region. Ongoing (issue start date: 06/09/18)

Libya – All mail services to Libya are currently suspended. Ongoing (issue start date: 16/07/14)

Mexico – Security measures are currently causing border delays – significant traffic delays have been reported this week at the San Diego-Tijuana border crossing in Mexico. This was likely due to heightened security measures and lane restrictions in anticipation of the arrival of the migrant caravan in Tijuana. Ongoing (issue start date: 19/11/18)

Morocco – Morocco Post has advised that there is currently a road transport strike with associated blockages on major roads and highways. Consequently, delivery delays can be expected  until the strikes end. It is not known how long these strikes are planned for currently. Ongoing (issue start date: 31/10/18)

Nigeria – A strike has started on the 27th September has now been called off and mail services have resumed as of October 3rd. Any backlog of mail as a result of the strike may take a few days to clear. Ongoing (issue start date: 27/09/18 – updated 08/10/18)

Portugal – Weather warnings have been lifted in Portugal after the passing of post-tropical cyclone Leslie. Leslie made landfall over central Portugal on October 13, causing disruptions across northern regions. Coimbra, Lisbon, and Leiria reportedly experienced the worst impacts. Thousands of trees were overturned and localised flooding was reported. Ongoing (issue start date: 13/10/18)

Saudi Arabia – Please be aware that the local customs systems in Saudi Arabia are currently experiencing intermittent problems causing clearance delays. Ongoing (issue start date: 15/11/18)

Saudi Arabia – Saudi Post wishes to inform that effective 1st January 2018, a value-added tax (VAT) of 5% will be applied to the total value of each individual item/waybill entering the Kingdom of Saudi Arabia, to be paid by the consignee. This includes, without exception, all commodities being sent to Saudi Arabia, regardless of their purpose. It is therefore essential that each shipment provide clear and precise commodity details, including the name of the product/commodity and the total value under each item/waybill (preferably in USD). Ongoing (issue start date: 01/01/18)

Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)

Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 30/11/91)

South Africa – An indefinite postal strike commenced at Johannesburg Airport impacting on the operation and handling of mail. This is expected to impact delivery performance for the foreseeable future with delays likely to worsen as the volumes of mail and backlogs grow as a result of the strike.

UPDATE: Severe backlogs in the processing of international mail are currently being experienced in South Africa. Please be aware that customers can expect delays in transport of volumes to this destination and processing of mail upon arrival in South Africa. Ongoing (issue start date: 12/09/18 – updated 12/10/18)

South Africa – Due to unexpected high import volumes, South Africa Post Office is experiencing delays in small packets, parcels, EMS and registered mail. Delays of several weeks can be expected. We will provide further updates when the situation improves, or additional information is available.

UPDATE: South Africa has continued to experience abnormally high volumes of parcels since last autumn and the processing of import parcels remains in a state of being substantially delayed. Therefore, all parcel services to South Africa are subject to severe delays. Ongoing (issue start date: 19/10/17 – updated 01/06/2018)

South Africa – With immediate effect that additional customs inspections have been implemented on all shipments to South Africa. Therefore, any shipments that are subject to inspection may experience further delays. Ongoing (issue start date: 05/10/17)

South Korea – Delivery of mail items addressed to South Korea may be delayed due to the increased volume of inbound mail a South Korea’s Office of Exchange (OE), which is taking longer than usual to process. Ongoing (issue start date: 05/06/18)

South Korea – South Korea has been struck by a Typhoon. Due to this many flights at Incheon Airport in Seoul are cancelled or delayed. This also affects the EMS items to Jeju-island. The delayed flights mainly concerns the following postcode: 63000 – 63644.  . Ongoing (issue start date: 29/08/18)

Spain – It has been reported that due to heavy rainfall several roads throughout Spain are flooded. Flooding has been reported in the cities of Málaga, Tarragona and on the Spanish island of Mallorca. Disruptions to pick-up and delivery services are likely to occur. Ongoing (issue start date: 10/10/18)

Syria – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)

Tanzania – All mail/cargo going to DAR is embargoed until further notice. Ongoing (issue start date: 30/04/18)

Ukraine – Delivery of mail for the Crimea and Sevastopol (postal codes 95000 – 99999) regions remains suspended. Ongoing (issue start date: 18/03/14)

USA – Please be advised that due to wildfires in California, deliveries to the following zip codes may be affected as a result; Magalia – 95954-9998, Stirling City – 5978-9998, Paradise – 95969-9998, Forest Ranch – 95942-9998. Ongoing (issue start date: 10/11/18)

Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)

Upcoming Public Holidays

November 19th – Argentina, Belize, Latvia, Mexico, Monaco, Oman, Puerto Rico, Various (Maulud Nabi)
November 20th – Various (Maulud Nabi)
November 21st – Bosnia & Herzegovina (regional), Cambodia, Germany (regional), Moldova (regional), Myanmar, Various (Maulud Nabi)
November 22nd – Cambodia, Laos, Lebanon, Myanmar, Sri Lanka, USA,  Various (Maulud Nabi)
November 23rd – Cambodia, Georgia, India (regional), Japan, Turks & Caicos Islands, USA (regional)
November 24th – India (regional)
November 25th – Bosnia & Herzegovina, Suriname, Various (Maulud Nabi)
November 26th – India (regional), Mongolia
November 27th – Mali
November 28th – Albania, Chad, East Timor, India (regional)
November 29th – Albania, Liberia
November 30th – Barbados, Philippines, Romania, United Arab Emirates, UK (regional), Yemen
December 1st – Central African Republic, Chad, India (regional), Mexico, Portugal, Romania
December 2nd – India (regional), Myanmar, UAE
December 3rd – India (regional), Kazakhstan, Laos, New Zealand (regional), Spain (regional), UAE
December 4th – Tonga
December 5th – India (regional), Thailand
December 6th – Ecuador (regional), Finland, Italy (regional), Spain
December 7th – East Timor, Ghana, India (regional), Italy (regional)
December 8th – Albania, Macedonia, Maldives, Panama, Uzbekistan, Various (Immaculate Conception day)
December 9th – Antigua, Tanzania
December 10th –
Cambodia, Iraq, Macau (Government/public sector only), Thailand
December 11th – Burkina Faso, Malaysia (regional)
December 12th – India (regional), Kenya, Mexico, Turkmenistan,
December 13th – Malta, Saint Lucia
December 16th – Bahrain, Bangladesh, South Africa
December 17th – Bahrain, Kazakhstan, South Africa
December 18th – India (regional), Kazakhstan, Niger, Qatar
December 19th – Anguilla, India (regional)
December 20th – Macau
December 22nd – Macau, Nigeria (regional), Sri Lanka, Zimbabwe
December 23rd – Japan
December 24th – Japan, Indonesia, Libya, Portugal
December 25th – Pakistan, Various (Christmas Day)
December 26th – Australia (regional), Slovenia, Swaziland, Various
December 27th – India (regional), North Korea, Pakistan (regional)
December 29th – Mongolia
December 30th – India (regional), Philippines
December 31st – Azerbaijan, East Timor, Switzerland (regional), Taiwan, Various (New Year’s Eve)
January 1st – Cuba, Czech Republic, Haiti, Slovakia, Various (New Year’s Day)
January 2nd – Cuba, Haiti, Switzerland (regional), Various (New Year’s Holiday)
January 3rd – Burkina Faso, Russia, Various (New Year’s Holiday)
January 4th – DR Congo, Myanmar, Russia, (New Year’s Holiday)
January 5th – Armenia
January 6th – Armenia, Iraq (regional), Lebanon, Myanmar, Various (Epiphany)
January 7th – Cambodia, Colombia, Dominican Republic, Egypt, Sudan, Various (Orthodox Christmas Day)
January 8th – Various (Orthodox Christmas Holiday)


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