Service Updates & Upcoming Public Holidays – w/c 28th April

Here you will find the latest UK & global mail service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.

UK Service Updates

We are currently experiencing no collection issues with regards to UK mail or parcel deliveries but in some instances we have experienced delays to the processing and/or delivery of UK mail and courier items as a result of high volumes in the respective networks.

International Service Updates

GENERAL UPDATE – The closure of Russian airspace is causing delays to transport routes, especially to those in the far east. There are also severe delays at both sides of the Channel Tunnel due to extremely high demand and a reduced service which is affecting parcel deliveries both to and from Europe. Delays are also being seen to numerous destinations as a result of current flight capacity or destination handling issues. 

POST-BREXIT EU TRANSPORT/CLEARANCE UPDATE – A number of our suppliers (both postal and courier) are reporting issues with regards to road transport and clearance at the EU border. This is causing delays and a number of suppliers are now charging additional EU clearance fees. If you require any additional information or if you would like to talk to our team to see how this may affect you, please contact or Client Service Team on +44 (0)1444 871111 or via e-mail on [email protected].

Albania – Mail and parcels Mail and parcels to Albania may be delayed due to limited air transport capacity between 21st and 28th February. Ongoing (issue start date: 21/02/25)

Argentina – Mail and parcels destined for Argentina may be delayed due to a backlog at Argentinian customs. Ongoing (issue start date: 21/02/25)

Belarus – Due to flying restrictions to Belarus, the country is currently only available via road. This results in a delay of approximately 14 days. As soon as flying is possible again, the transit time will be back to normal. Ongoing (issue start date: 27/05/22)

Belgium – There will be a National strike on Tuesday 29th April. Expected delay: 1-2 days. Ongoing (issue start date: 31/03/25)

Botswana – Due to a cybersecurity incident that occurred on 29th March, 2025, postal services will be suspended due to the unavailability of IT services until BotswanaPost is certain that the issue has been fully resolved.  Ongoing (issue start date: 01/04/25)

Brazil – Mail and parcels with destination Brazil are expected to be delayed due to capacity issues at the Brazilian customs office and Correios Brazil. Expected delays can more than 21 days. Ongoing (issue start date: November 2023 – updated: 11/04/24)

Brunei – Mail and parcels to Myanmar may be delayed due to limited air transport capacity. Ongoing (issue start date: 01/02/25)

Bulgaria – Mail and parcels to Bulgaria may be delayed due to capacity issues at Bulgaria Post. Expected delay: 3-5 days. Ongoing (issue start date: 01/02/25)

Colombia – The Mail and parcels to Colombia are expected to be delayed due to capacity issues at Colombia Post and the airport. We have been informed delays can be in excess of 21 days. Ongoing (issue start date: July 2023 – updated 16/07/24)

Eritrea – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)

Greece – Mail and parcels destined for Greece may be delayed due to a 24-hour strike by the Confederation of Greek Workers and the Association of Civil Servants on Wednesday, 9th April. Expected delay: 1-2 days. Ongoing (issue start date: 09/04/25)

Haiti – A lack of air transport to Haiti and the local situation is affecting the delivery of mail and parcels to this destination. At the current, mail to Haiti is suspended. Ongoing (issue start date: March 2024)

Italy – Mail and parcels to Italy may be delayed due to an ongoing strike organised by union Cobas. Expected delay: 1-2 days Ongoing (issue start date: 27/03/25)

Italy – Mail and parcels to the east of Sicily, Italy, delivered by our partner Poste Italiane may be delayed, because Catania International Airport will be closed during night-time hours from Monday, 31 March to Thursday, 30 October 2025. The affected postal area codes are 95027, 95030, 95032, 95043, 95100, 95121-95129, and 95131. Expected delay: 1-3 days. Ongoing (issue start date: 31/03/25)

Libya – All mail services to Libya are currently suspended. Ongoing (issue start date: 16/07/14)

Malta – Mail and parcels with destination Malta are experiencing delays due to limited air capacity. Expected delay 3-5 days. Ongoing (issue start date: unknown)

Mauritius – Mail and parcels destined for Mauritius may be delayed due to severe weather conditions. Expected delay: 5 – 7 days. Ongoing (issue start date: unknown)

Malaysia – Mail and parcels to certain areas of Malaysia may be delayed due to floods. The affected regions are Terengganu, Kedah and Kelantan with postal area codes 05XXX, 06XXX, 21XXX, 22XXX, 23XXX, 24XXX, 16XXX, 17XXX and 18XXX. Expected delay: 3-5 days. Ongoing (issue start date: 01/12/2024)

Mexico – Mail and parcels with destination Mexico are expected to be delayed due to transport issues at the Mexican postal network and backlogs. Expected delay 14-21 days. Ongoing (issue start date: 20/05/23 – updated 11/04/24)

Morocco – Poste Maroc has declared force majeure following a fire on 27th March 2025 at the import warehouse at Mohammed V International Airport in Casablanca. Delays are expected. Ongoing (issue start date: 27/03/25)

Myanmar – Mail and parcels to  Myanmar may be delayed due to a heavy earthquake and limited air transport capacity. Ongoing (issue start date: 28/03/25)

Niger – A lack of air transport to Niger is affecting the delivery of mail and parcels to this destination. Ongoing (issue start date: March 2024)

North Korea – Destination North Korea is closed due to transport issues. Ongoing (issue start date: 28/09/22)

Poland – Mail and parcels to Poland may be delayed due to operational issues at Polish Post. Expected delay: 1-3 days. Ongoing (issue start date: unknown)

Portugal – We have been informed that large parts of Spain and Portugal – including Madrid and Lisbon – have been hit by a power outage. Spanish power grid operator Red Electrica says it is working with energy companies to restore power. This is currently causing widespread disruption and delivery delays are expected. Ongoing (issue start date: 28/04/25)

Romania – Mail and parcels with destination Romania delivered by our postal partner Romania Post may be delayed due to backlogs at the partner. Expected delay: 1 week. Ongoing (issue start date:  unknown – updated 24/01/25)

Russia – Mail and parcels to Russia continue to be delayed due to the closed airspace. The current allowed setup is causing a much longer transit time to reach this country of destination. Ongoing (issue start date: unknown)

Saudi Arabia – The delivery of mail and parcels to Saudi Arabia is experiencing delays due to lack of processing capacity at Saudi Post. Expected delays: 1-2 weeks. Ongoing (issue start date: unknown)

Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)

Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 11/11/19)

South Africa – Mail and parcels with destination South Africa may be delayed due to capacity issues at our postal partner South African Post Office. Expected delay: 10-14 days. Ongoing (issue start date: May 2024)

South Korea – Mail and parcels with destination South Korea may be delayed due to wildfires. The affected areas are Andong, Cheongsong, Yeongdeok and Yeongyang in the province Gyeongsangbuk-do. Expected delay: 3-5 days. Ongoing (issue start date: 27/03/25)

Spain – We have been informed that large parts of Spain and Portugal – including Madrid and Lisbon – have been hit by a power outage. Spanish power grid operator Red Electrica says it is working with energy companies to restore power. This is currently causing widespread disruption and delivery delays are expected. Ongoing (issue start date: 28/04/25)

Sudan – Mail and parcels to certain areas of Sudan cannot be delivered due to the current local situation. Delivery is possible in the following areas: Port Sudan, Red Sea State, Kassala in the Kassala State, Wadi Halfa in the Northern State, Shandi & Atbara in the River Nile State, Daba, Dongola and Halfa in the Northern State, Omdurman in the Khartoum State and Gadarif in the Gadarif State. The expected delay is expected to be approx. 2 weeks. Ongoing (issue start date: 17/01/25)

Suriname – An ongoing strike by personnel at the Suriname Postal Corporation SURPOST, as of the 19th of February 2025, will cause disruption to their operations including delays in the processing and handling of mail. Ongoing (issue start date: 19/02/25)

Switzerland – We have been informed by Swiss Post (CH) that heavy snowfalls are affecting delivery in the alps region of Canton Wallis and making it difficult, and in some parts even impossible, to deliver postal items in the postcode areas 19xx, 39xx due to closed roads and strong avalanche warnings. Ongoing (issue start date: 17/04/25)

Syria – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)

Tajikistan – Mail and parcels with destination Tajikistan may be delayed due to limited air transport. Ongoing (issue start date: unknown – updated 24/01/25)

Thailand – The designated operator of Thailand, Thailand Post, wishes to inform that the 8.2-magnitude earthquake of 28 March 2025, centred in Myanmar, has affected various areas of Bangkok. The Governor of Bangkok has declared the capital a level 2 disaster zone, effective from 28 March 2025, as the earthquake has caused damage to many high-rise buildings and roads, resulting in road blockages. As a consequence, delays are to be expected in the delivery of postal items in the affected areas (postcode areas 10xxx). Resolved (issue start date: 31/03/25)

USA – Flooding – We have been informed that severe flooding in the following areas has caused road closures resulting in delivery delays: Arkansas, Tennessee, Missouri, Kentucky, Illinois, Ohio. In addition, a tornado has caused widespread disruption in Indiana, so service and delivery delays are expected due to closures of Postal Facilities. Ongoing (issue start date: 10/04/25)

Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)

Upcoming Public Holidays

April 28th – Afghanistan, Barbados, Gibraltar, Italy (regional), Moldova, South Africa, Switzerland (regional), USA (regional – Government holiday), Wallis & Futuna, Zambia
April 29th – Belarus, India (regional), Japan
April 30th – Bonaire, St. Eustatius & Saba, Cayman Islands, India (regional), St. Maarten, Vietnam
May 1st – Finland, Israel, Kazakhstan,Various (Labour Day)
May 2nd – Various (Labour Day), Bhutan, Spain (regional)
May 3rd – China, Japan, Poland
May 4th- China, Japan, Namibia, Thailand, Various (Mother’s day)
May 5th – CAntigua, Australia (regional), Cayman Islands, Dominica, Guyana, Hong Kong, Ireland, Japan, Kyrgyzstan, Latvia, Mexico (regional), Montserrat, Namibia, Netehrlands, Saint Kitts & Nevis, South Korea, Thailand, Various (Buddha Parnima, Labour Day, May Bank Holiday)
May 6th – Bulgaria, India (regional), Japan, Kyrgyzstan, Syria, USA (Government holiday – regional)
May 7th – Bhutan, Kazakhstan, Kyrgyzstan
May 8th – Kyrgyzstan, Russia, USA (Government holiday – regional), Various (V-E Day)
May 9th – India (regional), Thailand (Government holiday), USA (Government holiday – regional), Various (Europe Day, Victory Day, Liberation Day)
May 10th – El Salvador, Mexico
May 11th – Various (Buddha Purnima, Mother’s Day)
May 12th – Fiji, Georgia, Samoa, Tuvalu, Various (Buddha Purnima, Wesak Day)
May 13th – Spain, Various (Wesak Day)
May 14th – Bangladesh, Cambodia, Livria, Paraguay
May 15th – Albania (Government holiday – regional), Burkina Faso, Cambodia, Paraguay, Spain (regional)
May 16th – Albania (Government holiday – regional)Denmark, Faroe Islands, Greenland, India (regional, South Sudan
May 17th – DR Congo, Georgia, Malaysia (regional), Norway, Spain (regional)
May 18th – Haiti, Turkmenistan, Uruguay (Government holiday)
May 19th – Canada (regional), Cayman Islands, Malawi, Turkey
May 20th – Cameroon, East Timor
May 21st – Chile, Monetnegro
May 22nd – Malaysia (regional), Martinique, Montenegro, Yemen
May 23rd – Bermuda, Ecuadir, Jamaica
May 24th – Bulgaria, Eritrea, North Macedonia
May 25th – Argentina, Bolivia (regional), Jordan, Lebanon, Various (African Unity Day, Mother’s Day)
May 26th – Bulgaria, Georgia, Guyana, Turks & Caicos,Various (African Unity Day, Memorial Day, Spring bank Holiday)
May 27th – Guadeloupe, India (regional)
May 28th – Armenia, Azerbaijan, Ethiopia, Namibia, Saint Martin
May 29th – India (regional), Various (Ascension day)
May 30th – Anguilla, Croatia, Fiji, India (regional), Indonesia, Malaysia (regional), Nicaragua, Spain (regional), Taiwan, Trinidad & Tobago, Various (Ascension Friday)
May 31st – Brunei, Malaysia (regional), Spain (regional), Various (Dragon Boat Festival)
June 1st – Cape Verde, China, Indonesia, Kenya, Malaysia (regional), Samoa, Various (Father’s Day, International Children’s Day)
June 2nd – Australia (regional), Colombia, Cook Islands, Ireland, Israel, Italy (regional), Malaysia, New Zealand, Thailand, Tonga, USA (Government holiday – regional), Various (Dragon Boat Festival)
June 3rd – South Korea, Thailand, Uganda
June 4th – Iran
June 5th – Denmark, Equatorial Guinea, Iran, Faroe Islands, Various (Eid AL Adha, Arafat Day)
June 6th – Bahamas, Isle of Mann, Malaysia (regional), North Korea, South Korea, Sweden, Various (Eid Al Adha)
June 7th – Malta, Peru, Various (Eid Al Adha, Hari Raya Haji)
June 8th – Malaysia (regional), Various (Eid Al Adha, Father’s Day, Orthodox Pentecost Sunday, Pentecost Sunday)
June 9th – Anguilla, Australia (regional), Portugal (regional), Spain (regional), Tuvalu, Uganda, Various (Eid Al Adha, Orthodox Pentecost Monday, Whit Monday)
June 10th – Congo, French Guiana, Portugal, Sri Lanka, Various (Eid Al Adha)
June 11th – Bangladesh, Bhutan, India (regional), USA (Government holiday – regional), Various (Buddha Purnima)
June 12th – Bangladesh, India (regional), Nigeria, Paraguay, Philippines, Russia
June 13th – British Virgin Islands, Papua New Guinea, Portugal (reginal), Russia, Solomon Islands
June 14th – Falkland Islands, Iran, Iraq
June 15th – India (regional), Various (Father’s Day)

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