Service Updates & Upcoming Public Holidays – w/c 2nd September

Here you will find the latest UK & global service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.

UK Service Updates

Normal deliveries & collections of mail should be made in most parts of the UK today.

International Service Updates

Afghanistan – Afghan Post has informed us that a terrorist attack hit the Afghan Post headquarters on Saturday, 13th April 2019. As this facility processes all inbound mail coming into the country, delays are expected until their operations are fully up and running again. Ongoing (issue start date: 13/04/19)

Australia – Volcano ash causes postal delays: a volcanic ash cloud on the way to Sydney Airport has caused detours and longer shipping times for mail and packages. The situation is gradually normalizing; however, capacity remains limited due to the backlog. Ongoing (issue start date: 21/06/19)

Bangladesh – Bangladesh Customs have witnessed an increase in the number of wrongly declared shipments. This has led the Bangladesh Customs to scrutinise each and every shipment, which is causing delays in the release of all shipments including mail. Ongoing (issue start date: 03/01/17)

Barbados – The designated operator of Barbados, Barbados Postal Service, informs that with the approach of Tropical Storm Dorian, Barbados was under national shutdown as of Monday 26th August. The situation has affected all mail and flights coming into and leaving Barbados. Ongoing (issue start date: 29/08/19)

Bolivia – Mail Services via LPB Airport have been put on hold until further notice. Ongoing (issue start date: 08/10/18 – updated 07/01/19)

Brazil – Please also note that the following with regards to delays in postal customs clearance. Ongoing (issue start date: 07/11/17 – updated 14/08/18)

  • Currently receiving 300,000 parcels per day
  • Upon arrival in Brazil all mail is sent to Curitiba for inspection and duty and tax assessment
  • Once duties and taxes are paid items can take 10 to 40 business days to deliver
  • 30% of items are abandoned for non-payment of duties

Brazil – Postal workers to go on strike: On July 30th, local media sources indicated that workers with labour union Federação Nacional dos Trabalhadores em Empresas de Correios, Telégrafos e Similares (Fentect) will begin an indefinite strike from 10 pm local time on July 31st due to an ongoing conflict about a new labour agreement. The strike could disrupt postal services across the country. Ongoing (issue start date: 30/07/19)

Brazil – Amazonian fires disrupt air traffic: Local media sources indicated that departures and arrivals have been suspended at Governador Jorge Teixeira International Airport in Porto Velho since the morning of August 26 due to low visibility resulting from the smoke of Amazonian fires. Some flights have been diverted to Eduardo Gomes International Airport but there is no indication as to when flights at Governador Jorge Teixeira International Airport will resume. Ongoing (issue start date: 30/07/19)

Brunei – Postal services disrupted in Brunei: On June 21st, sources indicated that the delivery of mail and parcels to Brunei has been disrupted. The route to Brunei is expected to reopen by the end of June. Therefore delivery of mail and parcels will be delayed for at least two weeks. Ongoing (issue start date: 26/08/19)

Chile – Customs Officials of Chile has called for a 24-hour nationwide. Associated delays are likely to occur at customs checkpoints as thousands of customs workers are expected to participate in the strike. Ongoing (issue start date: 01/08/19)

Chile – CorreosChile have informed of generic capacity concerns at customs due to increasing international volumes. Items can be queued up to 20 working days before being processed by Chilean customs. Ongoing (issue start date: 18/05/18)

China – China Post have informed us that owing to unprecedented volumes of parcels imported into Shanghai and Guangzhou, there are currently a number of issues with China Customs, resulting in large backlogs in their facilities. These problems are compounded by the high delivery volume within China, resulting in delays in mail delivery. Ongoing (issue start date: 14/07/16)

China – Typhoon Lekima hit Shanghai and the neighbouring Zhejiang, Jiangsu and Shandong provinces. Several flights were delayed or cancelled and with many areas flooded and evacuated, both outbound and inbound mail continues to be affected. Ongoing (issue start date: 16/08/19)

China – Adverse weather has caused flight cancellations, flooding and lanslides within the country since 26th May. Flooding and lanslides are is currently affecting road traffic across Guangdong and Guangxi Provinces. The most affected cities are Shenzhen, Zhuhai and Zhongshan. The flooding is likely to continue as heavy rainfall is forecast for the coming days.

UPDATE: Landslides disrupt road transportation: over 20 landslides have been reported in several locations in southeastern China. The most affected areas include the provinces of Guizhou, Sichuan, Hunan, Yunnan, Fujian, Jiangxi and Guangdong. No timeline as to when the weather situation would normalise was immediately provided. Ongoing (issue start date: 25/05/19 – updated 23/07/19)

Colombia – Adverse weather affects road traffic: heavy rainfall has caused widespread flooding and landslides across Northern and Western Colombia. Several highways remain blocked. Affected areas include Antioquia, Bolivar, Valle del Cauca, Risaralda, and Santander. Further disruptions should be expected nationwide as forecasts project additional rainfall over the coming days across much of the country. Ongoing (issue start date: 28/05/19)

Congo (Republic) – Postal workers begin strike: workers with the Congolese Posts and Savings Company in the Republic of the Congo began an indefinite strike to demand the payment of unpaid salaries for April, May and June 2019. Expect associated disruptions to postal services. Ongoing (issue start date: 18/07/19)

Ecuador – UIO /Mariscal Sucre International Airport Ecuador is currently embargoed due to high baggage/cargo loads. Ongoing (issue start date: 07/01/19)

Eritrea – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)

Finland – Postal workers announce strike action: Media sources reported on August 29 that the Finnish Post and Logistics Union PAU confirmed that its workers will stage a strike next week. Around 700 parcel workers will go on strike from 10 pm local time on September 1st until the morning of September 5th. It remains unknown to what extent the strike will impact postal operations across the country.. Ongoing (issue start date: 01/09/19)

France – The G7 summit in Biarritz will impact letter mail and parcel transport and delivery as follows: 1) No parcel delivery in the commune of Biarritz (postcodes 642XX) from 24th to 26th August; 2) Disrupted delivery in the following communes: Hendaye, Ascain, Mouguerre, St Martin de Seignanx, Boucau, Tarnos (postcodes 64300, 64310, 64700, 64900, 40390, 40220) from 24th to 26th August. Ongoing (issue start date: 08/10/18)

Hong Kong – The designated postal operator of Hong Kong, Hongkong Post informs other Union member countries that owing to public events resulting in a blockage of streets in major areas of Hong Kong, the processing of all inbound, outbound and local mail has been seriously affected. Quality of service for all types of inbound and outbound mail (EMS, parcels and letter-post items) has therefore been affected and delays may be experienced. Ongoing (issue start date: 01/07/19)

India – Flooding causes widespread disruptions: Media sources indicate on August 9, that monsoon rain led to widespread flooding-related disruptions across western and southern India. The national highway section between Mumbai and Bengaluru was flooded and left many cargo carriers stranded. In addition, Cochin International Airport in Kerala has been closed until at least 3 pm local time on August 11. Flooding-related disruptions are expected to persist for up to five days. Ongoing (issue start date: 09/08/19)

Indonesia – Pos Indonesia, would like to inform that, owing to an unconducive situation in major areas of Papua and West Papua provinces, the processing and delivery of all inbound, outbound and local mail (EMS, parcels and letter post) has been affected since Thursday, 29th August 2019. The affected districts and areas have the following postcodes: 990xx Jayapura, 988xx Nabire, 984xx Sorong, 996xx Merauke, 999xx Timika, 983xx Manokwari. Ongoing (issue start date: 29/08/19)

Iraq – Due to political developments in northern Iraq the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved. Ongoing (issue start date: 02/11/17)

Israel – The designated operator of Israel, Israel Postal Company, asks us to inform that due to the security situation there have been interruptions and delays in the distribution and collection of mail (letter post, parcels and EMS) in the south of Israel since Saturday, 4th May 2019. Ongoing (issue start date: 04/05/19)

Italy – Cagliari Airport will be closed from 9:50 pm to 06:00 am from Sunday May 19th for urgent works. Poste Italiane has tried to find an alternative solution with airport authorities but the request was not accepted. Priority items addressed to the whole Sardinia Region (zip code from 07010 to 09199) are usually daily transported by air at night. During the above-mentioned period there will be an estimated delay of 24 hrs in collection and delivery in the whole Sardinia region. Ongoing (issue start date: 19/05/19)

Italy – Strikes to affect road and air traffic: it has been indicated that the Italian trade unions Filt Cgil, Fit Cisl and Uiltrasporti confirmed a nationwide transport strike planned for July 24th, including the railway, public and freight transport, shipping and maritime sectors. Furthermore, an air transport strike is planned from 10 am to 2 pm local time on July 26th. Ongoing (issue start date: 24/07/19)

Japan – Tropical Storm Krosa makes landfall: media sources indicate that Tropical Storm Krosa made a landfall near Kure city in the Hiroshima Prefecture of Japan, on the afternoon of August 15. Nearly 700 flights have been cancelled at Haneda, Kansai, Chubu and Itami airports. Road disruptions are likely to occur in the region, due to heavy rain and strong winds. Ongoing (issue start date: 15/08/19)

Japan – Japan is strengthening their customs inspection of inbound mail as part of counter-terrorism measures. Therefore, Japan Post is reminding mail senders that all items containing goods are accompanied by the required documents and must not contain any hazardous or prohibited goods. Please attach a customs declaration form and any relevant documentation to postal items containing goods, and provide accurate information on the contents for customs declaration. – this must be completed in Japanese, English or French only. Failure to comply with these rules could lead to delays or the destruction/return of mail items sent to Japan. Ongoing (issue start date: 29/03/16)

Lebanon – The designated operator of Lebanon, LibanPost, informs that the workers responsible for mail clearance have been on strike since Friday, 17th May 2019. As a result of this strike, and until further notice, there will be no clearance of inbound and outbound flows, resulting in delays in mail, parcel and EMS processing. Ongoing (issue start date: 17/05/19)

Libya – All mail services to Libya are currently suspended. Ongoing (issue start date: 16/07/14)

Mexico – All The  designated  operator  of  MEXICO,  Correos  de México, wishes  to inform the designated operators  of  other  Union  member  countries of new measures to strengthen import controls, in accordance with article 19 of the UPU Convention  and  article 3.7.1  of the  General Rules of Foreign  Trade  of Mexico. These  measures prohibit  items in powder form, pharmaceutical products  (pills, troches,  tablets, granules,  capsules  and  lozenges),  and  whey or  serum proteins  of animal origin.  For a complete list of  prohibited  items, please consult
www.dof.gob.mx/nota_detalle.php?codigo=5545378&fecha=30/11/2018 (Spanish only). In addition, importers of food supplements require a licence in the form of  a health  certificate issued  by the Government  of  Mexico. Further  information regarding  this  certificate  can  be  found  at www.gob.mx/cofepris/acciones-y-programas/registrossanitarios-89343 (Spanish  only). In the  case of  items  already in the  possession of Correos de México, commercial  senders  are  requested  to  ask  the addressees to  comply with the applicable health regulation requirements. Ongoing (issue start date: 15/07/19)

Mexico – Flooding affects road traffic: significant flooding following heavy rainfall has affected road traffic across Oaxaca State along with the full closure of the highway connecting Xalapa and Veracruz in Veracruz State. Many major routes have been flooded and no timeline as to when the situation will normalise has been provided. Ongoing (issue start date: 23/07/19)

Mozqambique – Tropical Cyclone Kenneth causes disruption: Tropical Cyclone Kenneth has made landfall in northern Mozambique on April 25, causing widespread damage and disruption. Sporadic power outages as well as flooding have been reported, leaving a number of roads inundated. The Cyclone is expected to bring heavy rains in the area for several days. Ongoing (issue start date: 25/04/19)

Netherlands – Fuel disruption impacts flight operations: flight operations were significantly disrupted at Amsterdam Airport Schiphol due to an outage at the airport’s aircraft fuel supply system. Several hundred flights were delayed or cancelled since July 24th. No information as to when operations would normalise is available. Ongoing (issue start date: 24/07/19)

Nicaragua – Postal services severely disrupted in Nicaragua: On June 26th, sources indicated that the delivery of mail and parcels to Nicaragua has been disrupted. The route to Nicaragua is expected to reopen by the end of July. All mail and parcels will be stored until a route is available again. Ongoing (issue start date: 26/06/19)

North Macedonia – New customs system delays clearance: Industry sources reported that there have been significant customs clearance delays in North Macedonia due to the recent implementation of a new system in July. Average clearance times of 5-7 days have been reported for all types of imports. Ongoing (issue start date: 03/07/19)

Norway – Norwegian Post informs that following the modernisation of their International Mail Hub a proportion of Tracked mail is still experiencing delays daily. Norwegian Post has confirmed further enhancement activities are planned for processing improvement. Ongoing (issue start date: 23/07/19)

Romania – Due to potential strike action by ground handling staff at Bucharest Airport on 26th-29th April, mail & parcel handling is likely affected, which will result in subsequent delays to mail services. Ongoing (issue start date: 26/04/19)

Philippines – Tropical Storm Falcon makes landfall: Tropical Storm Falcon/Danas has landed in the early morning of July 17 in the Cagayan province in the Philippines. Flooding due to heavy rainfall has affected road traffic and led to a high risk of landslides. In addition, several flights at Manila International Airport have been cancelled since July 16, with possible further delays throughout the week. Ongoing (issue start date: 16/07/19)

Poland – Truck drivers to go on strike: The Polish Transport Union has called for a general strike on June 28th. More than 7,000 truck drivers are expected to go on strike. Ongoing (issue start date: 28/06/19)

Poland – Local media has reported employees of the postal operator Poczta Polska, together with the trade union Solidarnosc, are potentially going to hold protests in May 2019. Details as to when and how the these protests could affect postal services will be announced after negotiations have taken place. Ongoing (issue start date: 01/05/19)

Portugal – Portuguese fuel-tanker drivers have sent a notice of a strike starting 12th August for an unspecified period. This strike will have an impact on airport operations and while Portugal Post does have contingency plans in place to mitigate impact to mail operations, the quality of service may be affected during the strike period and delivery delays may result. Ongoing (issue start date: 05/07/19)

Saudi Arabia – Saudi Post wishes to inform that effective 1st January 2018, a value-added tax (VAT) of 5% will be applied to the total value of each individual item/waybill entering the Kingdom of Saudi Arabia, to be paid by the consignee. This includes, without exception, all commodities being sent to Saudi Arabia, regardless of their purpose. It is therefore essential that each shipment provide clear and precise commodity details, including the name of the product/commodity and the total value under each item/waybill (preferably in USD). Ongoing (issue start date: 01/01/18)

Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)

Serbia – Strike affects postal services: we have been informed that employees of Post of Serbia have been on strike since March 22nd at the main postal centers in Beograd, Novi Sad and Nis, among other locations. The strike has reportedly caused shipment delays. Ongoing (issue start date: 22/03/19)

Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 30/11/91)

South Africa – Poor service continues to be observed for all mail into South Africa. A significant part of the delay is the time between the mail arriving in South Africa and being delivered to the recipient. While improvements have been made and delivery times reduced, increased mail volumes have created bottlenecks in processing. Ongoing (issue start date: 12/08/19)

South Africa – With immediate effect that additional customs inspections have been implemented on all shipments to South Africa. Therefore, any shipments that are subject to inspection may experience further delays. Ongoing (issue start date: 05/10/17)

South Korea – Postal employees to go on strike: the employees of Korea Post have voted for a general strike on July 9th. Workers demand the establishment of a conventional five-day workweek and an increase in the number of postal workers. Ongoing (issue start date: 09/07/19)

Spain – On June 30th, local media sources indicate that the Aena airport workers plan multiple strikes at Bilbao Airport between July 1st and September 1st. Current planned dates for industrial actions in July are 1st, 7th, 14th, 15th, 21st, 24th, 25th, 28th and 31st. Dates for August have yet to be confirmed. Ongoing (issue start date: 01/07/19)

Spain – Ground staff plan to go on strike: Media sources are reporting that ground staff with Iberia plan to embark on a two-day strike at Bareclona El Prat Airport, Spain, on July 27th. The labour action has been called due to an ongoing dispute with airport management about the current work overload. The anticipated impact from the strike has not been immediately specified. Ongoing (issue start date: 27/07/19)

Spain – Workers’ strike to affect highway traffic: Local media sources have indicated that workers working on the Huerna highway in Spain called a 19-day strike during weekends and holidays starting on July 26th. The highway between Asturias and Leon will be affected by work stoppages and this may delay mail transport in the region. Ongoing (issue start date: 26/07/19)

Sri Lanka – Postal workers go on nationwide strike: postal workers associated with the Sri Lanka Services Union have embarked on a 48-hour nationwide strike from 4 pm local time July 16th. Subsequently, the disruption of postal services and delays are likely to occur.  Ongoing (issue start date: 16/07/19)

Switzerland – Capacity issues may cause delays of 24-48 hours.  Ongoing (issue start date: 13/08/19)

Syria – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)

Tanzania – All mail/cargo going to DAR is embargoed until further notice. Ongoing (issue start date: 30/04/18)

Tunisia – Customs clearance processes of cargo have been suspended at Tunis-Carthage International Airport following a fatal attack in the city centre. All inbound and outbound cargo is currently held at the airport until the further notice. Ongoing (issue start date: 27/06/19)

Tunisia – Postal workers begin a 3-day strike: According to local sources, the Rapid Post Union called for a general strike action across Tunisia starting on July 1st. The strike is expected to last for three days. The strike is likely to affect all incoming and outgoing mail operations. Ongoing (issue start date: 01/07/19)

Turkey – The main airport in Istanbul is currently transitioning to a new facility. Due to this, delays in mail processing are likely to occur. Updates will be provided as soon as they become available. Ongoing (issue start date: 04/04/19)

Ukraine – Delivery of mail for the Crimea and Sevastopol (postal codes 95000 – 99999) regions remains suspended. Ongoing (issue start date: 18/03/14)

Ukraine – The postal operator of Ukraine, the State Enterprise of Special Post, asks us to inform that it is currently dealing with a backlog of mail. This follows the recent embargo on cargo and mail imports at Boryspil International Airport (KBP) and the significant increase in volumes of incoming international mail following the lifting of that embargo. Delays are likely to be experienced. Ongoing (issue start date: 14/01/19)

USA – Adverse weather causes flight delays: On August 19th, the Federal Aviation Administration indicated that several northeastern airports in the United States have been experiencing delays due to adverse weather conditions since August 18th. The affected airports are Newark International, John F. Kennedy International and La Guardia airports. No timeline as to when the situation will normalise has been immediately provided and delays to mail sent to the USA may be experienced. Ongoing (issue start date: 20/08/19)

USA – Hurricane Dorian to hit Florida: On August 29, media sources report that Florida Governor Ron DeSantis has declared a state of emergency for 25 counties due to the approaching Hurricane Dorian. The storm is anticipated to strengthen further and make landfall on the east coast of Florida over the weekend. Expect strong winds, heavy rainfall and flooding as well as associated disruptions in the coming days. Ongoing (issue start date: 29/08/19)

Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)

Upcoming Public Holidays

August 29th – Slovakia
August 30th – East Timor, Kazakhstan, Peru, Turkey
August 31st – Various (Hijri New year), India (regional), Kyrgyzstan, Malaysia, Moldova, Trinidad & Tobago
September 1st – Eritrea, Malaysia, Nepal, Slovakia, Uzbekistan, Various (Fathers Day), Various (Awal Muharram)
September 2nd – M Brunei, Canada, India (regional), Malaysia (regional), Spain (regional), Swaziland, Uzbekistan, Vietnam, Various (Labor Day)
September 3rd – India, Mauritius, San Marino, Uzbekistan
September 5th – Albania, Switzerland (regional)
September 6th – Bonaire (regional), Bulgaria, Nepal, Swaziland
September 7th – Brazil, Mozambique
September 8th – India (regional), iran, Nepal (public sector only), Various (Ashura), Various (Nativity of our Lady)
September 9th – Fiji, Malaysia, Mauritius, North Korea, North Macedonia, Spain (regional), Switzerland (regional), Tajikistan, Various (Ashura)
September 10th – Belize, Gibraltar, India (regional)
September 11th – Eritrea, Ethiopia, India (regional), Spain (regional)
September 12th – India (regional), Nepal (regional), South Korea

< Back to Service Updates