Here you will find the latest UK & global mail service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.
UK Service Updates
We are currently experiencing no collection issues with regards to UK mail or parcel deliveries but in some instances we have experienced delays to the processing and/or delivery of UK mail and courier items as a result of high volumes in the respective networks.
International Service Updates
GENERAL UPDATE – Central and Eastern Europe – Storm Boris. Torrential rain caused by Storm Boris has resulted in widespread flooding across Central and Eastern Europe. This has impacted transport and services and delays to these areas should be expected
GENERAL UPDATE – The closure of Russian airspace is causing delays to transport routes, especially to those in the far east. There are also severe delays at both sides of the Channel Tunnel due to extremely high demand and a reduced service which is affecting parcel deliveries both to and from Europe. Delays are also being seen to numerous destinations as a result of current flight capacity or destination handling issues.
POST-BREXIT EU TRANSPORT/CLEARANCE UPDATE – A number of our suppliers (both postal and courier) are reporting issues with regards to road transport and clearance at the EU border. This is causing delays and a number of suppliers are now charging additional EU clearance fees. If you require any additional information or if you would like to talk to our team to see how this may affect you, please contact or Client Service Team on +44 (0)1444 871111 or via e-mail on [email protected].
Australia – Mail and parcels to the areas southeast Australia and Tasmania may be delayed due to severe weather conditions. Expected delay 2-3 days. Ongoing (issue start date: 04/09/24)
Belarus – Due to flying restrictions to Belarus, the country is currently only available via road. This results in a delay of approximately 14 days. As soon as flying is possible again, the transit time will be back to normal. Ongoing (issue start date: 27/05/22)
Brazil – Mail and parcels with destination Brazil are expected to be delayed due to capacity issues at the Brazilian customs office and Correios Brazil. Expected delays can more than 21 days. Ongoing (issue start date: November 2023 – updated: 11/04/24)
Canada – Mail and parcels with destination Canada are expected to be delayed due to limited air transport capacity. Expected delays 7 days. Ongoing (issue start date: unknown)
Colombia – The Mail and parcels to Colombia are expected to be delayed due to capacity issues at Colombia Post and the airport. We have been informed delays can be in excess of 21 days. Ongoing (issue start date: July 2023 – updated 16/07/24)
Eritrea – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)
France – Mail and parcels to the city of Paris in France may be delayed due to the Olympic and Paralympic Games between the 26th of July and the 8th of September. Expected delay 1-3 days. Ongoing (issue start date: 26/07/2024)
French Polynesia – A strike, of unknown duration, has been underway across the Polynesian postal network since Thursday, 25th July 2024. Mail to and from French Polynesia has been significantly disrupted since that date. Ongoing (issue start date: 25/07/2024)
Georgia – Mail and parcels to Georgia may be delayed due to an internal reorganisation at Georgian Post. Expected delay: 1-3 days. Ongoing (issue start date: June 2024)
Greece – Mail and parcels with destination Greece are expected to be delayed due to capacity issues at Hellenic Post. Ongoing (issue start date: unknown)
Haiti – A lack of air transport to Haiti and the local situation is affecting the delivery of mail and parcels to this destination. At the current, mail to Haiti is suspended. Ongoing (issue start date: March 2024)
Iceland – An unseasonal storm has hit Iceland resulting in the ring road around the country to be closed in the northern part and south-eastern part of the country – delays should be expected. Ongoing (issue start date: 03/06/24)
Israel – Mail and parcels to Israel may be delayed due to the current local situation. This previously communicated disruption is still relevant and the expected delay increased to more than 14 days. Ongoing (issue start date: 10/09/23 – updated 13/08/24)
Italy – Mail and parcels to certain areas in Italy may be delayed due to floods. The affected areas are Emilia-Romagna and part of Marche. Ongoing (issue start date: 18/09/24)
Italy – Mail and parcels to Italy delivered may be delayed due to capacity issues at Poste Italiane. Expected delay 3-5 days. Ongoing (issue start date: 03/11/23 – updated 30/07/24)
Kazakhstan – KazPost, informs that severe weather conditions caused floods in the regions of Aktobe, Kostanay, Akmola, Atyrau and North Kazakhstan, with 20 local emergency situations declared within the flood zone since 29 March 2024. As a result, the collection and delivery of all inbound and outbound mail (letter-post, parcel-post and EMS items) were disrupted for postal codes 02****, 03****, 06****, 09****, 11**** and 15****. Ongoing (issue start date: 16/04/24)
Laos – Lao Post Company Limited, informs that, owing to the passage of super typhoon Yagi on 9 September 2024, severe flooding has occurred in various northern parts of Lao People’s Dem. Rep. In particular, the severe weather has caused significant disruption to postal operations in Luang Namtha province, where all inbound and outbound mail services (letter-post, parcel-post and EMS items) are currently suspended. The affected postcode is 03000. Ongoing (issue start date: 10/09/24)
Libya – All mail services to Libya are currently suspended. Ongoing (issue start date: 16/07/14)
Malta – Mail and parcels with destination Malta are experiencing delays due to limited air capacity. Expected delay 3-5 days. Ongoing (issue start date: unknown)
Mexico – Mail and parcels with destination Mexico are expected to be delayed due to transport issues at the Mexican postal network and backlogs. Expected delay 14-21 days. Ongoing (issue start date: 20/05/23 – updated 11/04/24)
New Caledonia – The Office of Posts and Telecommunications (OPT-NC), France’s designated operator for New Caledonia, informs that New Caledonia is currently experiencing riots and large-scale road blockages. As a result, OPT-NC is obliged to suspend its transport and delivery operations mail (letter-post, parcel-post and EMS items). Ongoing (issue start date: 17/05/24)
Niger – A lack of air transport to Niger is affecting the delivery of mail and parcels to this destination. Ongoing (issue start date: March 2024)
North Korea – Destination North Korea is closed due to transport issues. Ongoing (issue start date: 28/09/22)
Poland – Mail and parcels to Poland may be delayed due to operational issues at Polish Post. Expected delay: 1-3 days. Ongoing (issue start date: unknown)
Portugal – Mail and parcels to certain regions in Portugal may be delayed due to wildfires. The affected regions are Porto, Braga, Viana do Castelo and Aveiro. Expected delay: 3-5 days. Ongoing (issue start date: 17/09/24)
Russia – Mail and parcels to Russia continue to be delayed due to the closed airspace. The current allowed setup is causing a much longer transit time to reach this country of destination. Ongoing (issue start date: unknown)
Saudi Arabia – The delivery of mail and parcels to Saudi Arabia is experiencing delays due to lack of processing capacity at Saudi Post. Expected delays: 1-2 weeks. Ongoing (issue start date: unknown)
Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)
Serbia – Mail and parcels with destination Serbia are expected to be delayed due to staffing issues at Public Enterprise Post of Serbia. Expected delays: 1-3 days. Ongoing (issue start date: 16/11/23)
Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 11/11/19)
South Africa – Mail and parcels with destination South Africa may be delayed due to capacity issues at our postal partner South African Post Office. Expected delay: 10-14 days. Ongoing (issue start date: May 2024)
Syria – We have been informed that due to the domestic situation in the country, all mail services to this destination remain suspended. Ongoing (issue start date: 08/10/18)
Thailand – Mail and parcels to northern and upper central Thailand may be delayed due to floods caused by typhoon Yagi. The affected postal areas are 13XXX, 50XXX, 57XXX, 63XXX and 65XXX. Expected delay: 3-5 days. Ongoing (issue start date: 10/09/2024)
Vietnam – Owing to the recent passage of Typhoon Yagi, several northern Vietnamese provinces have experienced severe flooding. This has caused significant disruption to postal operations, including the delivery of international letter-post, parcel-post and EMS items, in the following provinces: Lao Cai, Yen Bai, Phu Tho, Lang Son, Lai Chau, Quang Ninh, Thai Nguyen, Bac Kan, Cao Bang, Tuyen Quang, Ha Noi and Hai Phong. Delays should be expected. Ongoing (issue start date: 10/09/2024)
Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)
Upcoming Public Holidays
September 23rd – Australia (regional), Belize, Bulgaria, Ghana, India (regional), Japan, Mali, New Zealand (regional), Saudi Arabia
September 24th – Austria (regional), Bolivia (regional), Cambodia, Dominican Republic, Guinea-Bisau, New Caledonia, South Africa, Spain (regional), Trinidad & Tobago
September 25th – Mozambique, Switzerland (regional)
September 26th – Yemen
September 27th – Australia (regional), Belgium (regional), Eritrea, Ethiopia, Saint Lucia, Turkmenistan, Turks & Caicos
September 28th – Czech Republic
September 29th – Malaysia (regional), Paraguay
September 30th – Botswana, Malaysia (regional), Sao Tome & Principe
October 1st – Botswana, Cambodia, China, Cyprus, Hong Kong, Macau, Mexico, Nigeria, San MArino, South Korea, Tuvalu, Ukraine, Uzbekistan
October 2nd – Cambodia, China, Guinea, Honduras (Government holiday), Hong Kong, India, Macau, Tuvalu
October 3rd – Cambodia, China, Germany, Honduras (Government holiday), India (regional), Iraq, Israel, South Korea
October 4th – China, Honduras, Israel, Italy (regional), Lesotho, Mali, Mozambique
October 5th – Honduras, Kiribati, Malaysia (regional), Maldives, Portugal, Vanuatu
October 6th – Egypt, Honduras, Syria, Turkmenistan
October 7th – Australia (regional), China, Falkland Islands, Peru (Government holiday), Saint Lucia, USA (regional)
October 8th – Peru
October 9th – South Korea, Uganda
October 10th – Cuba, Curacao, Fiji, India (regional), Kenya, Nepal, North Korea, Suriname, Taiwan
October 11th – Bolivia, China, Ecuador, Hong Kong, India (regional), Macau, North Macedonia, Taiwan
October 12th – Argentina, Bhutan, Brazil, Chile, Equatorial Guinea, India (regional), Israel, Malaysia (regional), Mexico, Nepal, Spain, Uruguay, Venezuela
October 13th – American Samoa, Burundi, India (regional), Nepal, Thailand
October 14th – Colombia, Equatorial Guinea, Georgia, India (regional), Japan, Moldova (regional), Samoa, Sint Maarten, Tanzania, Thailand, Turks & Caicos, USA (regional), Yemen
October 15th – Cambodia, India (regional), Malawi, Nepal, Tunisia
October 16th – India (regional), Myanmar
October 17th – Haiti, India (Regional), Laos, Myanmar, Sri Lanka
October 18th – Israel, Myanmar, USA (regional – Government holiday)
October 19th – Grenada
October 20th – Guatemala, Kenya
October 21st – British Virgin Islands, Burundi, Jamaica, Kenya
October 23rd – Hungary, Libya, North Macedonia, Thailand
October 24th – Israel, Pakistan (regional), Zambia
October 25th – Brazil (Government holiday), Grenada, Kazakhstan, New Zealand (regional), USA (regional – Government holiday)
October 26th – Austria, Cook Islands, India (regional)
October 27th – Chile, Saint Vincent & the Grenadines
October 28th – Cyprus, Cook Islands, Czech Republic, Greece, Ireland, New Zealand, Saint Vincent & the Grenadines
October 29th – Cambodia, Turkey
October 30th – Botswana, India (Regional)
