Service Updates & Upcoming Public Holidays – w/c 7th May

Here you will find the latest UK & global service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.

UK Service Updates

Normal deliveries & collections of mail should be made in most parts of the UK today.

International Service Updates

Australia – Australian Post has informed us that severe weather in some parts of Queensland is impacting the collection and delivery of all mail products for the following postcodes: 4810 – 4895 As result, delivery delays can be expected for letters and parcels over the next couple of days in above areas. Resolved (issue start date: 27/03/18 – updated 18/04/18)

Australia – Australia Post (AU) wishes to inform about the following: there will be delays delivering and collecting all International products to/from Queensland and partially impacting the rest of the state, due to the Commonwealth Games that will be held from 4th – 15th April at the Gold Coast, Australia. The following Post codes will experience delays resulting from Commonwealth Games 2018 activities: 2484 – 2490; 4205 – 4228; 4270 – 4287. Resolved (issue start date: 04/04/18)

Australia – Australia Post has informed about a gas leak in the immediate area where the Ground Handler facility is located in Sydney. This has caused delays to mail services since Sunday 29th April. As a result, there will be delays in clearing the mail which arrived over the weekend and it is likely to affect mail operation for the rest of the week. Ongoing (issue start date: 29/04/18)

Bangladesh – Bangladesh Customs have witnessed an increase in the number of wrongly declared shipments. This has led the Bangladesh Customs to scrutinise each and every shipment, which is causing delays in the release of all shipments including mail. Ongoing (issue start date: 03/01/17)

Belarus – The designated operator of Belarus, the Republican Unitary Enterprise of Posts Belpochta, asks me to inform the designated operators of other UPU member countries that from 7th to 14th April it will be migrating to IPS 2017. During this migration, the transmission of EDI messages may be interrupted, but every effort will be made to resume data transmission as soon as possible. Ongoing (issue start date: 07/04/18)

Belgium – Workers across several sectors in Belgium took industrial action on December 19th 2017. Airlines and train companies have warned that services may be affected. Additionally, mass demonstration taking place in Brussels are expected to reduce delivery access. Ongoing (issue start date: 19/12/17)

Bosnia & Herzegovina – Sarajevo Airport (SJJ) is currently embargoed due to limited capacity. Ongoing (issue start date: 30/04/18)

Brazil – The designated operator of Brazil, Empresa Brasileira de Correios e Telégrafos, asks us to inform the designated operators of other Union member countries that the Brazilian Post is in the process of updating its version of IPS (migration to IPS 2016). Delays in the transmission of data may be experienced during the period from 6 to 9 April 2018. Every effort is being made to minimise any potential issues. Ongoing (issue start date: 06/04/18)

Brazil – Due to construction work, international air traffic at Natal Airport (NAT) will be suspended. Ongoing (issue start date: 11/09/17)

Brazil – The Brazil strike is now over but there are some changes in Brazilian Customs. Items that are selected for random inspection, missing or incorrect tax ID (CPF), mis-declared value and those items requiring ANVISA inspection (health & beauty products, supplements and cosmetics) will be held for longer periods. Customs has not given an expected processing time; it will be in the hands of the individual inspectors. It is important that all shipments to Brazil be properly consigned and declared to avoid these delays. Ongoing (issue start date: 07/11/17 – updated 09/04/18)

Canada – The Canadian Postal Exchange Office in Toronto is currently experiencing delays in its processing capacity and delivery. The delays are caused by a peak in their volumes. Canada Post and the customs authority are working on a solution. They have also informed that EMS, air parcels and Express products will be prioritised over non-priority items.

UPDATE: Canada Post informs about serious delivery delays for ordinary and registered mail items due to a mail backlog. This backlog is believed to be nationwide and not just confined to Toronto anymore. Ongoing (issue start date: 07/09/17 – updated 24/11/17)

Chad – STPE, The Postal Operator in Chad has informed us that they have not been able to dispatch or deliver mail since 1 Feb 2018 due to strike action. Ongoing (issue start date: 01/02/18)

China – China Post have informed us that owing to unprecedented volumes of parcels imported into Shanghai and Guangzhou, there are currently a number of issues with China Customs, resulting in large backlogs in their facilities. These problems are compounded by the high delivery volume within China, resulting in delays in mail delivery. Ongoing (issue start date: 14/07/16)

China – Please be advised that as a result of the 13th National People’s Congress being held in Beijing (China), deliveries to the following provinces will be delayed until 13/03/2018:
Hebei, Inner Mongolia Autonomous Region, Shanxi, Liaoning, Chifeng, Jilin, Heilongjiang, Tianjin and Beijing. Ongoing (issue start date: 06/03/18)

Cyprus – Cyprus Post wishes to inform that it will proceed with an upgrade of the IT infrastructure. Owing to this fact, dispatches of all mail classes will be affected (inbound and outbound); in addition, EDI transmission will be interrupted from that day to Sunday, 11 February 2018. Ongoing (issue start date: 09/02/18)

Croatia – Due to preparations for the Summer Flight schedule, there may be some delay in uplifting mail to Croatia. It is expected the situation will return to normal after summer flight schedule is in place by 25 March 2018.

UPDATE: Zagreb Airport (ZAG) is currently embargoed due to limited capacity. Ongoing (issue start date: 17/03/18  – updated 30/04/18)

Denmark – The southern part of Denmark will have delays in delivery and collection of mail this week. This affects the zip codes 3700-3799 and 4600-4899. Ongoing (issue start date: 01/03/18)

El Salvador – The designated operator of El Salvador, Correos de El Salvador, asks us to inform that the postal services provided byCorreos de El Salvador are currently suspended as a result of industrial action that commenced on Wednesday, 21 February 2018. Consequently, significant delays in the delivery and collection of all inbound and outbound mail to and from El Salvador are to be expected.  Ongoing (issue start date: 22/02/18)

France – An on-going rail strike in France is causing heavy road traffic, particularly around the Paris region and is subsequently impacting the unloading of trailers. Furthermore, it is likely to cause disruption to final mile deliveries. Ongoing (issue start date: 11/04/18)

French Polynesia – The postal operator of French Polynesia has advised that the delivery of inbound and outbound mail will be severely disrupted due to industrial action. As a result, significant delays can be expected until the strike ends. Ongoing (issue start date: 06/03/18)

Germany – Deutsche Post AG informs that strike actions by ‘Verdi’ union affect ground handling services at German airports, especially in Frankfurt and Munich on Tuesday 10th April.
The strike actions will have an impact on cargo and mail shipment handling, so please expect delays at Frankfurt Airport. Ongoing (issue start date: 10/04/18)

Greece – Greece Post has been applying new customs procedures on both International and domestic mail collection and delivery. Due to an adjustment period, deliveries may be delayed. Ongoing (issue start date: 02/11/17)

Guatemala – Correos y Telegrafos Guatemala informs that due to staffing difficulties, it has accumulated a backlog of parcels. In order to clear this backlog, it is suspending the inward and outward transmission of international mail. The designated operators of other countries are therefore asked to hold back any mail destined for Guatemala until further notice.

UPDATE: International letter-post, parcel-post and EMS services (inbound and outbound) will continue to be disrupted for at least another four months. This is due to the procedure that is under way to enable Correos y Telégrafos to carry out its activities as designated operator and to hire additional staff is currently in its final phase. Correos y Telégrafos asks operators to continue to hold items to be sent to Guatemala until services have been re-established. Ongoing (issue start date: 13/04/17 – updated 20/02/2018)

Iceland – Iceland Post (IS) informs that on 17th December, mechanics at Icelandair started a strike for an indefinite period. The strike action will result in delays and cancellations for Icelandair flights until the strike is cancelled. Iceland Post is currently only using Icelandair for outbound transport but are looking for alternate possibilities for transporting mail. This may result in delays in transportation to and from Iceland. Ongoing (issue start date: 17/12/17)

India – The Please be advised that due to the Indian Government making changes to their Budget on the 1st February 2018, no Customs clearances will be taking place during this period. Normal service is expected to resume 2nd February 2018. Ongoing (issue start date: 01/02/18)

Indonesia – Local sources are reporting flood-related localised disruptions in Jakarta, Indonesia which can be expected to continue in the coming weeks during the ongoing rainy season which normally lasts until April. Heavy rain in early February had caused severe flooding and resulted in significant traffic disruptions on several major roads in the capital city. Ongoing (issue start date: 01/02/18)

Iraq – Due to political developments in northern Iraq the governments has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved. Ongoing (issue start date: 02/11/17)

Ireland – Due to capacity issues at An Post, Ireland’s national post office, short term delays to mail processing /delivery for mail sent from abroad are likely. Ongoing (issue start date: 07/11/17)

Ireland – Ireland is experiencing a severe weather event with snow storms already causing major disruption. This is the worst such weather since 1982 and The Irish Meteorological Service has issued a National Red Alert Warning for most of the country. As a consequence, all mail and parcel operations are suspended with immediate effect, and until further notice. Ongoing (issue start date: 28/02/18 – updated 01/03/18)

Israel – Delays in mail processing/delivery of 4-5 working days are likely. This is a direct result of technical difficulties faced by Israel Post after the import operation was moved to a new facility with new machinery. There has been improvement since initial installation but is still affecting mail processing and handover at the airport. Ongoing (issue start date: 07/11/17)

Italy – A national Strike is planned by ground transport and aviation employees on Thursday 12 April to Friday 13 April. An additional 48-hr delay can be expected and possibly longer depending on any mail backlogs as a result of the strike action. Ongoing (issue start date: 12/04/18)

Italy – Delays may be expected for mail sent to Italy, Poland and Spain as postal operations in these countries have yet to normalise after the year-end peak season. Ongoing (issue start date: 26/01/18)

Japan – Japan is strengthening their customs inspection of inbound mail as part of counter-terrorism measures. Therefore, Japan Post has requested all items containing goods are accompanied by the required documents. Please attach a customs declaration form to postal items containing goods, and provide accurate information on the contents for customs declaration. Failure to comply with this request could lead to delays or the return of mail items sent to Japan. Ongoing (issue start date: 29/03/16)

Japan – Heavy snowfall in the Tokyo region has caused flight cancellations and disrupted traffic. Deliveries can suffer minor delays. Ongoing (issue start date: 25/01/18)

Libya – All mail services to Libya are currently suspended. Ongoing (issue start date: 16/07/14)

Macedonia – Skopje International Airport (SKP) is currently embargoed due to limited capacity. Ongoing (issue start date: 30/04/18)

Morocco – The designated operator of Morocco, Poste Maroc, asks me to inform the designated operators of other Union member countries that, as of 21 March 2018, it has been experiencing technical difficulties in replicating the electronic data for postal parcels and express mail from its domestic IT system to IPS. This has resulted in a disruption in the transmission of data to the POST*Net network. Poste Maroc’s technical teams are making every effort to resolve this problem as quickly as possible.. Ongoing (issue start date: 03/04/18)

New Zealand – New Zealand Post have advised that due to aviation fuel rationing at Auckland Airport following damage to a pipeline, many flights have been cancelled. As result, mail to NZ is being held up at transit points prior to arrival at Auckland and hence delays are expected in local delivery (the likely delay is currently unclear); similar delays are likely due to the backlog once flights have resumed normal service, however this is not expected to be for at least another week.

UPDATE: New Zealand Post wishes to further advise that Auckland Airport’s aviation fuel rationing continues, however the work to fix the pipeline has been completed. Fuel is now being pumped to the airport, however at a reduced rate. The pipeline should return to 100% flow rates early in 2018. Road transportation of additional fuel to the airport continues to supplement the reduced flows through the pipeline. Airlines are now able to access 80% of their normal fuel allocations and flight cancelations have greatly reduced. Inbound volumes remain lower than expected with embargos on inbound mail transportation expected to ease in the coming weeks while airlines work to reduce mail which has potentially backlogged on route into New Zealand. Ongoing (issue start date: 18/09/17 – updated 09/10/2017)

New Zealand – New Zealand Post has advised severe weather has impacted their transport network with Auckland Airport closed for a period on Tuesday night, along with major road closures and Inter Island ferries cancelled till Wednesday. Damage to the Air NZ Cargo facility also resulted in temporary closure for assessment and repair. As a result, delays of 24-48-hrs can be expected. Please note that mail sent to areas via Auckland will also be affected, these are: The Cook Islands, Samoa, Pitcairn Island, Tokelau and Tuvalu. Ongoing (issue start date: 10/04/18)

Nicaragua – MGA airport was embargoed last week, services are now back to normal. Resolved (issue start date: 23/04/18)

Philippines – Tropical Storm Kai-Tak made landfall in the eastern Samar province on December 16th and in Palawan province on December 18th, causing flooding and landslides. Power lines in 39 cities, roads and bridges have been damaged. The islands of Samar and Leyte were particularly affected; the city of Tacloban (Leyte) is almost completely submerged in water. Transport has been disrupted and flash flooding and landslides remain possible across the affected regions. Ongoing (issue start date: 16/12/17)

Philippines – Due to maintenance work on a runway, Mactan Cebu International Airport (CEB) reports disruptions in national and international air traffic. Ongoing (issue start date: 21/07/17)

Poland – Delays may be expected for mail sent to Italy, Poland and Spain as postal operations in these countries have yet to normalise after the year-end peak season. Ongoing (issue start date: 26/01/18)

Russia – Truck drivers in Russia started a 10-day nationwide strike on Friday, December 15th. The strike action has reportedly affected numerous cities, including St. Petersburg, Moscow, Chita, Novosibirsk, Yekaterinburg, Saratov, Kirov, Vologda, Irkutsk, Orenburg, Komsomolsk-on-Amur, and Ryazan. Protesting drivers may also block streets, creating further transportation delays. Ongoing (issue start date: 15/12/17)

Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)

Saudi Arabia – Saudi Post wishes to inform that effective 1st January 2018, a value-added tax (VAT) of 5% will be applied to the total value of each individual item/waybill entering the Kingdom of Saudi Arabia, to be paid by the consignee. This includes, without exception, all commodities being sent to Saudi Arabia, regardless of their purpose. It is therefore essential that each shipment provide clear and precise commodity details, including the name of the product/commodity and the total value under each item/waybill (preferably in USD). Ongoing (issue start date: 01/01/18)

Senegal – The designated operator of Senegal, SN La Poste, is moving he SNDKRA office of exchange to the new Blaise Diagne de Diass International Airport (IATA code: DSS), on 7 December 2017. This could lead to service disruptions for a period of time. Ongoing (issue start date: 07/12/17)

Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 30/11/91)

South Africa – With immediate effect that additional customs inspections have been implemented on all shipments to South Africa. Therefore, any shipments that are subject to inspection may experience further delays. Ongoing (issue start date: 05/10/17)

South Africa – Due to unexpected high import volumes, South Africa Post Office is experiencing delays in small packets, parcels, EMS and registered mail. Delays of several weeks can be expected. We will provide further updates when the situation improves, or additional information is available. Ongoing (issue start date: 19/10/17)

Spain – The unions CCOO, UGT, and USO officially announced the 25-day strike by airport workers. From 15 September, about 7,000 workers at two airport operators will go on national strikes at all airports in Spain. Flight delays and flight cancellations are possible on the following days: September: 15, 17, 22, 24, 29 October: 1, 6, 11, 15, 27, 30, 31 November: 3, 5 December: 1, 4, 5, 7, 8, 10, 26, 27, 28, 29, 30 Additionally, further airport strikes have been announced. Accordingly Eulen security workers will strike at Barcelona Airport (BCN) on September 02. Security staff at Gran Canaria Airport (LPA) threatens strike action on September 07. suspended. Ongoing (issue start date: 02/09/17)

Spain – Delays may be expected for mail sent to Italy, Poland and Spain as postal operations in these countries have yet to normalise after the year-end peak season. Ongoing (issue start date: 26/01/18)

Sweden – Delays are expected in the distribution of letters and parcels within zip code areas 20-24, 27, 28-29, 36-39. Ongoing (issue start date: 02/03/18)

Switzerland – Swiss Post has advised that heavy snowfall has been affecting roads and train transportation in the cantons of Wallis (39xx), Uri (64xx) and Graubünden (75xx), since 20 January. As a result, all mail services can expect delays with duration dependent on the level of snow and local condition. Ongoing (issue start date: 20/01/18)

Tanzania – All mail / Cargo going to DAR is embargoed until further notice. Ongoing (issue start date: 30/04/18)

Taiwan – Limited airline capacity is currently causing delays for mail sent to Taiwan. Ongoing (issue start date: 01/11/17)

Tonga – Tonga Post has provided an update following the disruption caused by Cyclone Gita. The Office of Exchange has been temporarily relocated to a new location, albeit in a ‘downgraded mode’, this means that mail services have re-started however there are still likely to be delays until the regular Office of Exchange is fully functioning, which could take up to a month. Ongoing (issue start date: 20/02/18)

Ukraine – Delivery of mail for the Crimea and Sevastopol (postal codes 95000 – 99999) regions remains suspended. Ongoing (issue start date: 18/03/14)

Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)

Upcoming Public Holidays

May 1st – Estonia, Finland, India (regional), Kazakhstan, Various (May Day,Labour Day)
May 2nd – Bangladesh, India (regional), Iran, Spain (regional), Various (May Day)
May 3rd – Cambodia, Japan, Poland
May 4th – Japan, Latvia, Namibia,
May 5th – Ethiopia, Guyana, Japan, Kyrgyzstan, Mexico (regional)
May 6th – Bulgaria, Lithuania
May 7th – Australia (regional), Bulgaria, Ireland, Kazakhstan, Malaysia (regional), South Korea, UK, Various (May Day)
May 8th – Czech Republic, France, Georgia, Kazakhstan, Slovakia
May 9th – India (regional, Malaysia, Uzbekistan, Various (Victory Day,Liberation Day)
May 10th – Various (Ascension Day)
May 13th – Cambodia
May 14th – Cambodia, Colombia, Liberia, Malawi, Paraguay, Thailand (public sector only, Various (Mothers Day)
May 15th – Cambodia, Paraguay, Spain (regional)
May 16th – India (regional), Various (Ramadan)
May 17th – DR Congo, Malaysia (regional), Norway, Spain (regional)
May 18th – Haiti, Turkmenistan
May 19th – Turkey
May 20th – Cambodia, Cameroon, East Timor, Israel, Various (Pentecost Sunday,Whit Sunday)
May 21st – Belize, Canada (regional), Cayman Islands, Chile, Montenegro, Uruguay (public sector only), Various (Whit Monday)
May 22nd – Martinique, Montenegro, Various (The Buddhas Birthday), Yemen
May 23rd – Jamaica
May 24th – Bulgaria, Macedonia
May 25th – Argentina, Bermuda, Bolivia (regional), Ecuador, Jordan, Lebanon. Various (African Unity Day)
May 26th – Georgia, India (regional)
May 28th – Armenia, Australia (regional), Azerbaijan, Ethiopia, Isle of Man, Turks & Caicos Islands, UK, USA, Various (Orthodox Pentecost Monday)
May 29th – Indonesia, Malaysia, Nigeria
May 30th – Anguilla, India (regional), Malaysia (regional), Spain (regional), Trinidad & Tobago
May 31st – Brunei, Malaysia (regional), Spain (regional), Various (Corpus Christi)
June 1st – Bahamas, Brunei, Indonesia, Kenya, Malaysia (regional), Various (Independence Day,International Children’s Day)
June 2nd – Italy, Malaysia (regional)
June 3rd – Uganda
June 4th – Australia (regional), Colombia, Iran, Ireland, New Zealand, Tonga
June 5th – Denmark, Equatorial Guinea, Iran
June 6th – Iran, North Korea, South Korea, Sweden
June 7th – Malta
June 8th – India (regional), Isle of Man
June 9th – Spain (regional), Uganda
June 10th – Congo, Portugal
June 11th – Australia (regional), Bangladesh, Colombia, Gibraltar, India (regional), Paraguay, Qatar (public sector only), Russia
June 12th – Bangladesh, Nigeria (regional), Philippines, Russia, Various (Eid al-Fitr)


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