Service Updates & Upcoming Public Holidays – w/c 18th September

Here you will find the latest UK & global service updates and a list of upcoming worldwide public holidays. This is updated throughout the week with latest information available.

UK Service Updates

Normal deliveries & collections of mail should be made in most parts of the UK today.

International Service Updates

GENERAL – Major hurricanes, Irma and Maria, have caused large scale damage to buildings and infrastructure in the Caribbean and south eastern USA region along with severe weather over a larger area (including Central and South America). This will impact upon the transport, processing, and delivery of inbound & outbound operations in these areas and some are expected to affected for a significant period of time.

Argentina – From June 1st to August 31st, the Teniente General Benjamín Matienzo International Airport (TUC) in Tucumán will be closed because of scheduled maintenance works. Flights to and from the airport will be diverted to airports such as Termas de Río Hondo Airport in Santiago del Estero. Resolved (issue start date: 01/06/17)

Austria – Severe weather with heavy rainfall, hail and squalls hit Styria, causing power outages and flooding. Particularly affected was the district of Deutschlandsberg. Ongoing (issue start date: 28/08/17)

Australia – There have been delays/cancellation to domestic flights to/within New South Wales resulting in delays in the transportation of mail to this region. This is due to bad weather conditions and strong winds in the area. Ongoing (issue start date: 15/09/17)

Bangladesh – Recently, Bangladesh Customs have witnessed an increase in the number of wrongly declared shipments. This has led the Bangladesh Customs to scrutinise each and every shipment, which is causing delays in the release of all shipments including mail. Ongoing (issue start date: 03/01/17)

Bangladesh – Heavy rains triggered severe flooding and a series of landslides in southeast Bangladesh, causing considerable damage to infrastructure. The districts of Rangamati and Bandarban as well as the port city of Chittagong are particularly affected. Ongoing (issue start date: 13/06/17)

Bolivia – OE Frankfurt reports that postal services to Bolivia are suspended with effect from 2 August 2017. All Airlines that fly to Bolivia have currently proclaimed embargos on transport of mail due to capacity bottlenecks. All mail bound for Bolivia will be stored in the OE Frankfurt until 16 August 2017. If the situation remains unchanged, the postal items will be returned to the sender after the elapsed deadline. Ongoing (issue start date: 02/08/17)

Brazil – Due to construction work, international air traffic at Natal Airport (NAT) will be suspended. Ongoing (issue start date: 11/09/17)

Brazil – The designated operator of Brazil, Empresa Brasileira de Correios e Telégrafos, wishes to inform that in some regions of the country a strike has been affecting delivery operations since Wednesday, 20 September 2017. A business continuity plan is in place to ensure normality in the provision of services and minimise possible impacts. However, the partial work stoppage may affect the delivery of inbound postal items (letter post, parcels and EMS items). Ongoing (issue start date: 20/09/17)

Canada – Canada Post informs that due to the increasing volume of letter items and mail backlog at the office of exchange, delivery services of letter post items to Eastern Canada (Postcodes: A, B, C, E, G, H, J, K, L, M, N, P and R) and Western Canada (Postcodes: S, T, V, X and Y) are subject to delay. Ongoing (issue start date: 25/04/17)

Canada – The Canadian Postal Exchange Office in Toronto is currently experiencing delays in its processing capacity and delivery. The delays are caused by a peak in their volumes. Canada Post and the customs authority are working on a solution. They have also informed that EMS, air parcels and Express products will be prioritised over non-priority items. Ongoing (issue start date: 07/09/17)

China – China Post have informed us that owing to unprecedented volumes of parcels imported into Shanghai and Guangzhou, there are currently a number of issues with China Customs, resulting in large backlogs in their facilities. These problems are compounded by the high delivery volume within China, resulting in delays in mail delivery. Ongoing (issue start date: 14/07/16)

China – Super Typhoon Nesat made landfall in Taiwan’s Yilan county on July 29, causing flooding, landslides and widespread power outages. A second typhoon, Haitang, made landfall in Pingtung county on July 30. Hundreds of flights from and to Kaohsiung International (KHH) and Tainan (TNN) airports were canceled or delayed. Nesat reached China’s southeast Fujian province on July 30; the highest typhoon alert has been issued for south-eastern China. Ongoing (issue start date: 29/07/17)

Costa Rica – According to the Federal Foreign Office, disruptions in air traffic around the capital San José are currently to be expected due to the two active volcanoes Póas and Turrialba. Ongoing (issue start date: 18/04/17)

Denmark – SAS pilots represented by the Danish and Norwegian unions DPF, NSF und SNF threaten strike action. The strike will take place on September 11 at the earliest and will impact short-haul flights. Ongoing (issue start date: 11/09/17)

Dominica – The Secretariat of the Caribbean Postal Union (CPU), on behalf of the designated operator of Dominica, the Dominica Postal Service, asks us to inform that all postal services have been suspended in the aftermath of Hurricane Maria. Ongoing (issue start date: 20/09/17)

France – SPAF, the second largest Air France pilots’ union, has called its members to go on strike from 9 until 12 September. Resolved (issue start date: 09/09/17)

France – Due to 1 day general strike in France on 21 September 2017, UK export mail for delivery in France will be delayed by up for to 36 hours. Ongoing (issue start date: 21/09/17)

French Caribbean Territories – The extreme weather conditions in the Caribbean, strongly affected by hurricanes Irma and Maria, have seriously impacted its operations in the following territories: Saint Martin (French part of the Island); (SXM and SFG); Saint Barthélemy (SBH); Guadeloupe (PTP); and Martinique (FDF).

Situation on 20 September 2017 :

  • Saint Barthélemy: all addresses with postcode 97133: no postal services available until further notice
  • Saint Martin (French part of the Island): all addresses with postcode 97150: no postal services available until further notice
  • Guadeloupe: all other postcodes starting with 971: operations heavily impacted; expect delays in delivery services in most areas of the territory. Flights to PTP are often cancelled and/or dedicated to first aid response for the populations of Saint Martin and Saint Barthélemy
  • Martinique, postcodes starting 972: postal services are OK, but flights to this destination are also heavily impacted; expect delays and disruption. Ongoing (issue start date: 21/09/17)

Germany – Violent storms in the center of Germany have caused flooding and traffic disruptions. The Rhineland-Palatinate, Southern Hesse, parts of Thuringia and the north of Bavaria were particularly affected. Ongoing (issue start date: 25/08/17)

Guatemala – Correos y Telegrafos Guatemala informs that due to staffing difficulties, it has accumulated a backlog of parcels. In order to clear this backlog, it is suspending the inward and outward transmission of international mail. The designated operators of other countries are therefore asked to hold back any mail destined for Guatemala until further notice. Ongoing (issue start date: 13/04/17)

Greece – Due to ongoing Customs procedural changes in Greece there may be some delays in the handling of inbound postal dispatches and delivery of items subject to customs clearance. Ongoing (issue start date: 07/07/17)

Greece – A powerful earthquake struck the southern coast of Turkey at Bodrum (Mugla Province) and the Greek island of Kos on early Friday morning, causing power outages and serious infrastructure damage. On the island of Kos, a tsunami wave triggered flooding in the island’s capital and disruptions of ferry services. Please be prepared for traffic disruptions as well as delays in mail processing and delivery in the affected areas. Ongoing (issue start date: 21/07/17)

Germany – Severe weather caused considerable disruption in rail, road and air traffic on 22 June, particularly in northern and eastern Germany. Major railway routes have been interrupted, and highway sections were closed. Flights at Berlin’s Tegel and Schoenefeld airports were either canceled or delayed.

UPDATE: Torrential rain caused severe flooding and roadblocks in several regions of Germany. Particularly affected were the south of Lower Saxony, Saxony-Anhalt (Harz) and the north of Thuringia. Lower Saxony and Thuringia are at risk of further flooding. Ongoing (issue start date: 22/06/17 – updated 28/07/2017)

Greece – A strong earthquake has struck the western coast of Turkey and Greeks islands in the Aegean Sea. The town of Plomari and the village of Vrisa (both Lesbos), where several buildings collapsed, have been worst hit. Numerous roads are impassable following landslides. . Ongoing (issue start date: 12/06/17)

Hong Kong – Typhoon “Merbok” has caused considerable flight disruptions in Southern China and Hong Kong. Hundreds of flights from and to Hong Kong, Guangzhou and Shenzhen were or had to be canceled. Train services have also been suspended. As a result, delivery delays are to be expected. Ongoing (issue start date: 12/06/17)

India – According to reports, an indefinite strike has been called by the All India Gramin Dak Sevaks Union (AIGDSU) and delays to mail and parcels may occur. Resolved (issue start date: 25/04/17)

India – Heavy rains have caused significant flooding in the western states of Gujarat and Rajasthan. Rail and road transport has been affected; some national highways are closed due to flooding. Significant transportation disruptions should be anticipated in the affected regions. Ongoing (issue start date: 25/07/17)

India – Heavy monsoon rains hit Mumbai on August 29, prompting flooding and severe traffic disruptions. In addition to impacts on road traffic, trains and flights were cancelled or delayed. Ongoing (issue start date: 29/08/17)

Indonesia – Heavy rainfall has prompted landslides and flooding in Bali province and East Lombok regency (West Nusa Tenggara province), causing damage to properties and infrastructure, including roads and bridges. The airports Denpasar (DPS) and Lombok (LOP) are operating normally. Heavy rainfall is expected to continue. Delays in mail delivery services are expected. Ongoing (issue start date: 09/02/17)

Italy – Strike action continues – please see below for latest update

UPDATE: Following the last update of further industrial action throughout June, more transportation strike action has been announced which is as follows:  Ongoing (issue start date: 20/03/17 – updated 10/07/17)

  • 9-10th July – Techno Sky air traffic controllers in Milan Linate, Milan Malpensa and Monte Settepani will stage a 24-hour strike.
  • 12th July – air traffic controllers’ strike, which was announced for May 28, was postponed to July 12th and will take place from 13 p.m. – 17 p.m.

Japan – Japan is strengthening their customs inspection of inbound mail as part of counter-terrorism measures. Therefore, Japan Post has requested all items containing goods are accompanied by the required documents. Please attach a customs declaration form to postal items containing goods, and provide accurate information on the contents for customs declaration. Failure to comply with this request could lead to delays or the return of mail items sent to Japan. Ongoing (issue start date: 29/03/16)

Kazakhstan – Flooding has been reported in the following regions of Kazakhstan over the last few days: Akmola, Aktobe, East Kazakhstan, Zhambyl, Karaganda, Kostanay, North Kazakhstan. Emergency situations have been declared in Aktobe as well as in the districts of Gabit Musirepov (North Kazakhstan) and Beskaragay (East Kazakhstan). Ongoing (issue start date: 16/04/17)

Libya – All mail services to Libya are currently suspended. Ongoing (issue start date: 16/07/14)

Mexico – The designated operator of Mexico, Servicio Postal Mexicano, informs that, owing to the earthquake that struck Mexico on Tuesday, 19 September 2017, inbound and outbound postal operations are suspended until further notice at Mexico City International Airport, IMPC codes MXMEXD, MXMEXB and MXMEXE. Delays to mail and parcels sent to Mexico can therefore be expected. Ongoing (issue start date: 19/09/17)

Montenegro – Several wildfires are currently raging along the Adriatic coast. In Montenegro; Herceg Novi and Podgorica municipalities. Delays in the affected areas are likely. Ongoing (issue start date: 17/07/17)

New Zealand – Following sustained heavy rainfall in parts of the North Island, parts of Auckland experienced flash-flooding during a severe storm, causing power outages and traffic disruptions due to road closures. Also, State Highway 1 near Kaikoura (South Island) remains blocked by floodwater. Ongoing (issue start date: 21/07/17)

New Zealand – New Zealand Post have advised that due to aviation fuel rationing at Auckland Airport following damage to a pipeline, many flights have been cancelled. As result, mail to NZ is being held up at transit points prior to arrival at Auckland and hence delays are expected in local delivery (the likely delay is currently unclear); similar delays are likely due to the backlog once flights have resumed normal service, however this is not expected to be for at least another week. Ongoing (issue start date: 18/09/17)

Norway– SAS pilots represented by the Danish and Norwegian unions DPF, NSF und SNF threaten strike action. The strike will take place on September 11 at the earliest and will impact short-haul flights. Ongoing (issue start date: 11/09/17)

UPDATE: Winter weather continues to have am impact on mail delivery with road closures in parts of the South Island. As a result, courier pick ups from Fairlie, Cave and Lake Tekapo as well as delivery or pick up to Mount Cook are currently not possible. Ongoing (issue start date: 21/07/17 – updated 28/07/2017)

Panama – Heavy rains in Panama have resulted in flooding and landslides in the central provinces of Colón, Panamá Oeste, and Veraguas as of August 1. Continued storms are forecast for the region through August 9th. Ongoing (issue start date: 01/08/17)

Philippines – A severe earthquake and several aftershocks hit the province of Surigao del Norte in the south of the Philippines on February 10 and 11. According to authorities, serious material and infrastructure damage and power outages occurred. The provincial airport was closed and mail to this area may be delayed. Ongoing (issue start date: 10/02/17)

Philippines – There may be delays in the processing of all mail to and from Marawi City. This is due to an ongoing armed conflict in Marawi City, Lanao del Sur. Ongoing (issue start date: 07/07/17)

Philippines – Due to maintenance work on a runway, Mactan Cebu International Airport (CEB) reports disruptions in national and international air traffic. Ongoing (issue start date: 21/07/17)

Saudi Arabia – It has been advised that, with immediate effect, Saudi Arabian Customs has introduced some changes for all Non-Document shipments sent to Saudi Arabia. All B2C shipments that contain materials other than documents/printed matter will require the Consignee’s ID number. Where this is not provided, the parcel may be delayed in clearing customs until the ID number is obtained from the consignee. All B2B shipments of non-document materials will require a Commercial Registration Form from the consignee. This will be requested from the consignee when arriving in the country and upon receipt of the form, the parcel can be cleared through customs. Ongoing (issue start date: 15/04/16)

Somalia – All mail services to Somalia are currently suspended. Ongoing (issue start date: 30/11/91)

Spain – The unions CCOO, UGT, and USO officially announced the 25-day strike by airport workers. From 15 September, about 7,000 workers at two airport operators will go on national strikes at all airports in Spain. Flight delays and flight cancellations are possible on the following days: September: 15, 17, 22, 24, 29 October: 1, 6, 11, 15, 27, 30, 31 November: 3, 5 December: 1, 4, 5, 7, 8, 10, 26, 27, 28, 29, 30 Additionally, further airport strikes have been announced. Accordingly Eulen security workers will strike at Barcelona Airport (BCN) on September 02. Security staff at Gran Canaria Airport (LPA) threatens strike action on September 07. suspended. Ongoing (issue start date: 02/09/17)

Suriname – There have been delays in the processing and delivery of all postal items since 4th April. This is due to a labour dispute. Ongoing (issue start date: 04/04/17)

Switzerland – Swiss Post (CH) would like to inform that a landslide occurred on 23rd August 2017 and affecting Bergell/Egadin (Canton Graubünden) in the Eastern part of Switzerland is making it difficult, and in some parts even impossible, to deliver postal items in the postcode areas 7602 – 7610. Some households will stay evacuated for the next two months or even longer until the imminent danger of landslides has passed. Ongoing (issue start date: 23/08/17)

Taiwan – Super Typhoon Nesat made landfall in Taiwan’s Yilan county on July 29, causing flooding, landslides and widespread power outages. A second typhoon, Haitang, made landfall in Pingtung county on July 30. Hundreds of flights from and to Kaohsiung International (KHH) and Tainan (TNN) airports were canceled or delayed. Nesat reached China’s southeast Fujian province on July 30; the highest typhoon alert has been issued for south-eastern China. Ongoing (issue start date: 29/07/17)

Thailand – Heavy downpour and flooding in the northeastern and upper central parts of Thailand are causing delays in mail operations and transportation. Delivery of all postal items is affected in the postcode areas: 33xxx, 34xxx, 37xxx, 40xxx, 41xxx, 44xxx, 46xxx, 47xxx, 48xxx, 49xxx, 64xxx, 65xxx, 66xxx and 67xxx. Ongoing (issue start date: 01/08/17)

Thailand – Tropical Storm Doksuri hit the north and north-east of Thailand, causing severe flooding. Especially affected were the provinces of Kalasin, Phangnga, Phetchabun, Phitsanulok, Phrae, Sakon Nakhon, Satun and Uttaradit. In addition, on Friday, torrential rainfall on the island of Phuket caused severe flooding, landslides and flight disruptions. Ongoing (issue start date: 15/09/17)

Turkey – A strong earthquake has struck the western coast of Turkey and Greeks islands in the Aegean Sea. The town of Plomari and the village of Vrisa (both Lesbos), where several buildings collapsed, have been worst hit. Numerous roads are impassable following landslides. Ongoing (issue start date: 12/06/17)

Turkey – A powerful earthquake struck the southern coast of Turkey at Bodrum (Mugla Province) and the Greek island of Kos on early Friday morning, causing power outages and serious infrastructure damage. Ongoing (issue start date: 21/07/17)

Turkey – Heavy rainfall has caused floods in Istanbul, inundating roads, underpasses, buildings, and subway lines and causing havoc in the city. The district of Silivri was one of the worst-hit areas. Other affected provinces include Bursa, Yalova, Duzce, Zonguldak, Bartin, Kocaeli and Sakarya. The Eurasia Tunnel was temporarily closed to traffic. Ongoing (issue start date: 17/07/17)

Ukraine – Delivery of mail for the Crimea and Sevastopol (postal codes 95000 – 99999) regions remains suspended. Ongoing (issue start date: 18/03/14)

USA – We have been informed that the USPS JFK mail processing facility in New York has been experiencing significant volume increases over the last month or two. As such, some delays may have been experienced in the processing and onward dispatch of mail entering the US via New York. As this is the main entry point for mail sent to the US, this has the potential to affect most USA bound mail items. With Thanksgiving, Black Friday and Christmas approaching, mail volumes are likely to increase further. Therefore, please allow for the possibility of delays until further notice. Ongoing (issue start date: 01/10/16)

USA – Until the end of this year, extensive construction and renovation work will be conducted at Boston Logan International Airport (BOS). From May 15, the main runway will be completely closed for about 40 days; also thereafter, it can only be used to a limited extent. Flight delays might be possible during this period. Ongoing (issue start date: 15/05/17)

Vanuatu – Vanuatu Post has advised that Cyclone Donna, a category 5 storm, is affecting the whole country, with airlines suspending all flights. The receipt and dispatch of all postal and courier items have been suspended. Ongoing (issue start date: 19/04/17)

Vietnam – Tropical Storm Talas has caused considerable devastations in China and Vietnam. In Vietnam, the storm made landfall in Nghe An province, causing severe flooding as well as significant disruption to flight, ferry and road traffic in central and northern Vietnam, including the capital Hanoi.  Ongoing (issue start date: 17/07/17)

Vietnam – Typhoon Doksuri hit central Vietnam, causing power outages, flooding, and storm damage. Numerous flights have been cancelled to and from Vietnam’s central provinces and delays to mail transport/deliuvery are expected  Ongoing (issue start date: 15/09/17)

Yemen – All mail services to Yemen have now been suspended. Ongoing (issue start date: 27/03/15)

Zimbabwe – The It has been reported by Zimbabwe Posts (Pvt) Ltd that, owning to renovations in postal buildings, the Post’s IT systems have not been fully operational since 12 January 2017. Ongoing (issue start date: 12/01/17)

Upcoming Public Holidays

September 11th – Ethiopia, Philippines (regional), Spain (regional), Switzerland (regional)
September 12th – India (regional)
September 14th – Bolivia (regional)
September 15th – Costa Rica, El Salvador, Honduras, Slovakia, Spain (regional)
September 16th – Libya, Malaysia, Mexico
September 17th – Angola, Switzerland (regional)
September 18th – Armenia, Chile, Japan, Switzerland (regional), Tonga
September 19th – Cambodia, Chile, India (regional), Italy (regional)
September 20th – Cambodia, India (regional)
September 21st – Armenia, Cambodia, Ghana, India (regional), Israel, Malta, Various (Awal Muharram)
September 22nd – Bulgaria, Israel, Japan, Various (Awal Muharram)
September 23rd – India (regional), Saudi Arabia
September 24th – Austria (regional), Bolivia (regional), Cambodia, Dominican Republic, Oman, Saudi Arabia, South Africa
September 25th – Australia (regional), Mozambique, New Zealand (regional), South Africa, Switzerland (regional), Tinidad & Tobago
September 26th – Yemen
September 27th – Belgium (regional), Ethiopia, India (regional)
September 28th – Czech Republic, India (regional)
September 29th – Australia (regional), Bahrain, India (regional), Paraguay, Turks & Caicos Islands
September 30th – Bangladesh, Botswana, India (regional), Israel, Various (Ashura)
October 1st – Botswana, Cyprus, India (regional), Nigeria, Various (Ashura), Various (Chinese National Day)
October 2nd – Australia (regional), Botswana, China, India, St. Lucia
October 3rd – China, Germany, India (regional), Iraq, South Korea
October 4th – China, Honduras, India (regional), Italy (regional), Mozambique, Myanmar, South Korea
October 5th – Brunei, China, Honduras, Hong Kong, India (regional), Israel, Macau, Myanmar, Portugal, South Korea, Sri Lanka
October 6th – China, Egypt, Honduras, Myanmar, South Korea
October 7th– India (regional), Malaysia (regional)
October 8th – Croatia, Peru
October 9th – Argentina, Bahamas, Canada (regional), Chile, Ecuador, Japan, South Korea, Spain (regional), Taiwan, Turks & Caicos Islands, Uganda, USA (regional)
October 10th – Fiji, Taiwan
October 11th – Bolivia, Macedonia (regional)
October 12th – Brazil, Israel, Mexico, Spain, Uruguay, Venezuela


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